BASLERTOR SWISS Q HOTEL

Large clean rooms, with your comfortable beds. Very friendly and flexible staff. Breakfast in the co-op restaurant fine (selection reduced on Sundays and holidays).

On the positive side: location is great, only ten minutes from Basel, by train. Station is nearby. The room is spacious, bathroom as well, and clean. Coffee and tea making facilities are available in the room, and a small fridge. Windows can be opened. On the negative side: no AC, and room was on the south side. To use the coffee/tea making facilities, it's a bit of a hassle to find a socket to plug them in. The beds are soft, and covered with some sort of plastic sheet, which feels quite cheap, and makes you sweat even more. If ordered breakfast, this is served in the Coop Restaurant. We used this on our first day. It was explained to us that some products were included in the price, for other products we had to pay extra. So we did, and were observed by a Coop staff member to make sure that we paid for our extra items. We were very surprised to see another couple using the restaurant shop as a buffet. They filled their plates three times, and were never summoned to go to the cashier. We thought this was very weird and decided to go elsewhere for breakfast, no hassle, no questioning, and worth our money. The hotel is okay for a couple of nights, maximum.

We have stayed at the Hotel Baslertor several times and have never had any negative experiences. This time we stayed at the Hotel Baslertor for one night. When we entered the room, everything seemed to be fine. When we opened the wardrobe, we found an opened packet of condoms. And there was a dried booger stuck to one of the bed sheets. When we checked out the next day, we had to pay a CHF 15 parking fee, even though the parking facility was not working and the barriers were open both days. When we asked the lady at reception about this, she reacted snippy and uncomprehending.