Omnia

We stayed at the Omnia based on TripAdvisor ratings, and enjoyed every aspect of this beautiful boutique hotel. Even though it is steps from the Zermatt shopping and restaurant areas, the thoughtful layout and elegant interior make the hotel feel like a mountain retreat. We started with a welcoming drink on a terrace overlooking the Matterhorn, and throughout the rest of our stay found the staff to be helpful and the rooms quiet. The breakfast buffet was delicious, with a selection of fruits, cheeses, breads supplemented with the ability to order hot items from the menu. The room was a bit on the pricy side, but the amenities and services make it a worthwhile choice for Zermatt.

Our 3 days in Zermatt at The Omnia was one of the highlights of our Swiss vacation! Neither ourselves nor our teenagers wanted to leave! The care started even before we arrived, a personal email inquiry into our arrival, preferences, dinner reservations, and an offer to pick us up from the train station in their electric car. If you do anything please have dinner in the restaurant. It was one of our best meals on the trip. On the day we arrived, we walked out of the train station to Nuno and his little vehicle that whisked us away to the hotel, into a mountain passage with an elevator that takes you to the main floor. Here we were greeted, taken to the outdoor patio, offered a beverage, adults had bubbly and the kids had hot chocolate with a mountain of marshmallows. With our bubbly came snacks etc. One of the most welcoming check ins we've ever experienced. We relaxed and finished our drinks, headed back to the entry where we were given a tour of the property and our room key. Waiting for us in the room were delicious muffins and apples! And to my spouses delight a decanter of bourbon for us to enjoy, all included. We enjoyed daily the most scrumptious breakfast....think eggs benny with smoked salmon or any omelet you can imagine. The croissants were the best we've ever eaten including in France. Chia puddings, freshly squeezed juices, bubbly...fresh fruit it was incredible. And included! From the moment we stepped onto the property which only has about 30 rooms, everyone knows who you are, you are not a room number you are their guest and treated so lovely. Every question or request was greeted with a desire to fulfill your wish. I have never experienced this level of care in a hotel in my life. And In a location that was directly in the town and could not be better. The rooms are timeless, modern, yet warm, beautiful white oak and leather. Best linens and mattress for a wonderful nights rest and a most incredible balcony. We didn't have a view of the matterhorn but it literally didn't matter. Everything is gorgeous to see! We all enjoyed the pool and became quite obsessed with the four sauna experiences you can enjoy! I usually name the people who go above and beyond in a review, but at The Omnia the list would be too long. It's everyone! When we arrived home we received a personalized message from the Hotel Director, well done, the hotel is truly a Masterclass in how to treat your guest. Thank you for the best time...truth be told I spent the rest of our trip in Switzerland telling everyone who would listen how amazing you are!! PS for anyone who has read this far, we have stayed in many hotels, palaces etc what The Omnia do well is they make you feel truly special, it's not pretension or snooty, it's warm and welcoming and so loving.

Wonderful stay at the Hôtel de la Couronne.