Fairmont Le Montreux Palace

4.0 / 5

•

Avenue Claude Nobs 2, 1820 Montreux, Switzerland

Reviews from Guests

4.0/5

2,429

Reviews

from real guests

LiquidMeister

Our stay at the Fairmont Le Montreux Palace was simply magnificent from start to finish. The accommodation was superbly appointed, the welcome was warm, and the staff were friendly and attentive throughout — the kind of service that makes a stay memorable rather than just comfortable. Dinner deserves a special mention: it was genuinely one of the best meals we've had in some time, beautifully executed from start to finish. What stood out most, though, was the sense that this is a great hotel under the very best leadership — everything felt considered, consistent, and run with real care. It's a property that has to be on the must-visit list for anyone coming to Switzerland.

JimRiesterer

A storied hotel in a prime location with a wonderful pool and spa, Great Lake views yet lacking in other ways. As we now spend a lot of time traveling as I was planning the finale of our two weeks in Switzerland I was seduced by the sirens song of the Palace-beautiful belle époque exterior right on the lake. Plus at over $1,000 a night, I had high expectations. Unfortunately these expectations proved impossible to meet: PLUS: we booked a superior lake view king, but were "upgraded" to a two-rooom suite in the oldest part of the hotel on a very low floor. MINUS: Arrived at the hotel-had to wait 90 minutes past "guaranteed" 4 pm check-in time for our room, although the desk staff parked us in the bar and bought us a drink while we waited. PLUS: across the street or via underground walkway you can reach a new, beautiful spa. We spent a nice afternoon there PLUS: our rate included the lavish breakfast buffet with eggs cooked to "order" MINUS: service is very hit/miss at the hotel. At breakfast instead of eggs Benedict we got a hard poached egg on a dense muffin had after a long wait. Another day in an empty restaurant it took 20 minutes to get a single egg scrambled with tomato. PLUS: the rooms have AC that does a great job Minus: my request on the first morning to fix a noisy AC FAN never happened -lucky it was the sitting room and not the main bedroom. PLUS: we had a two room suite to spread out Minus: the small cramped bathrooms (yes we had 2) had showers the size of phone booths. Bottom line: in my opinion this hotel isn't geared for people like us-luxury travelers looking for a memorable experience. Instead this is a mass-market hotel solely focused on groups and incentive travel. A large Mary Kay convention was in house during the first half of our stay followed by an Edward Jones group. There was also a wedding. Staff is kept busy managing their banquets and events and the individual traveler can get lost in the shuffle. Even the concierge desk is only intermittently staffed. I don't think I could recommend this hotel to a friend-certainly not at $1000 a night (maybe at $500).

carenb571

Wow! This hotel was breathtaking! We stayed 3 nights at the end of August. Check in was quick and we were shown to our room with an informative tour! We had two rooms with our group and they rearranged to help us be closer together. The rooms were spectacular and we had beautiful welcome amenities. The breakfast is outrageously delicious and beautiful- highly recommend including this in your stay. We ate at Petit Palais and enjoyed it- especially the stunning lake view and sunset. Location was superb! Hope to be back one day!!

Facilities Details

Breakfast service

Buffet-Style Restaurant

Airport Shuttle (free)

Air Conditioning

Free Wifi

Internet

Pets allowed

Kids club

Family/child friendly

Family Rooms

Hot Tub

Hot Spring Bath

Spa

Sauna

Fitness Center

Bar

Meeting/Banquet Facilities

Heating

Designated Smoking Area

Laundry

Kids safety features

Heating in public area

Air conditioning in public area

Wi-Fi in public areas

French Spoken

Non-smoking Rooms

Anti-viral cleaning products

Hand sanitizer

Dry Cleaning

Swimming pool

Room Service

Free face masks

Car park [charges apply]

Safe dining setup

Portuguese Spoken

Ticket Service

Doctor/nurse on call

Casino

Game Room

Room sanitization opt-out available

Daily Housekeeping

Hair/Beauty Salon

Babysitting/Child Services

Cashless payment service

Convenience Store (on site)

Chinese Spoken

Arabic Spoken

Smoke-free property

Library

Ironing Service

Pet facilities

Yoga room

Bicycles

Physical distancing of at least 1 meter

Garden

Swimming pool [outdoor]

Tennis Court

Breakfast in the Room

German Spoken

Hebrew Spoken

Currency Exchange

Hindi Spoken

Daily disinfection in all rooms

Skiing

Elevator

Alternative meal arrangement

Staff trained in safety protocol

Solarium

Latvian Spoken

Indonesian Spoken

Protective screens in common areas

Spanish Spoken

Contactless check-in/out

Dutch Spoken

Facilities for Disabled Guests

Hot water linen and laundry washing

Sanitized kitchen and tableware items

Korean Spoken

Shared stationery removed

Nightclub/DJ

Hungarian Spoken

Terrace

Special Diet Meals (upon request)

Massage

Karaoke

Souvenir/Gift Shop

Soundproof Rooms

Restaurant

Fax/Photocopying

Chapel/Shrine

Icelandic Spoken

Honeymoon Suite

Body scrub

First aid kit

Bicycle Rental

Norwegian Spoken

Face coverings on staff

Japanese Spoken

Golf Course (within 2 miles)

Hiking

Chinese [Mandarin]

Valet Parking

English Spoken

Khmer Spoken

Daily disinfection in common areas

24-Hour Front Desk

Tours

Body wrap

Golf course [on-site]

Italian Spoken

Rooms sanitized between stays

Breakfast service

Buffet-Style Restaurant

Airport Shuttle (free)

Air Conditioning

Free Wifi

Internet

Pets allowed

Kids club

Family/child friendly

Family Rooms

Hot Tub

Hot Spring Bath

Spa

Sauna

Fitness Center

Bar

Meeting/Banquet Facilities

Heating

Designated Smoking Area

Laundry

Kids safety features

Heating in public area

Air conditioning in public area

Wi-Fi in public areas

French Spoken

Non-smoking Rooms

Anti-viral cleaning products

10 Available Room Types

Signature Suite, 1 Double Bed, Lake View

Signature Suite, 1 Double Bed, Lake View

Non-smoking

Sleep comfort items

Satellite Channels

Soundproof

Air Conditioning

Blackout curtains

Minibar

Wardrobe/Closet

Bathtub or Shower

Internet [LAN]

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Towels

Bidet

Hypoallergenic

Telephone

Clothes Rack

Desk

Toiletries

Cleaning Products

Interconnecting Room(s) Available

Slippers

Private bathroom

Bathrobes

Free Toiletries

Hair dryer

Iron

Extra Long Beds (> 6.5 ft)

DVD/CD player

Room service [24-hour]

Daily newspaper

iPad

Suite, 1 Double Bed, Lake View (Bellevue)

Suite, 1 Double Bed, Lake View (Bellevue)

Non-smoking

Sleep comfort items

Satellite Channels

Soundproof

Air Conditioning

Blackout curtains

Minibar

Bathtub or Shower

Internet [LAN]

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Towels

Bidet

Hypoallergenic

Telephone

Clothes Rack

Desk

Toiletries

Cleaning Products

Interconnecting Room(s) Available

Slippers

Private bathroom

Bathrobes

Free Toiletries

Hair dryer

Iron

Extra Long Beds (> 6.5 ft)

DVD/CD player

Room service [24-hour]

Daily newspaper

iPad

Suite, 1 King Bed, Lake View (Quincy Jones)

Suite, 1 King Bed, Lake View (Quincy Jones)

Non-smoking

Sleep comfort items

Satellite Channels

Soundproof

Air Conditioning

Blackout curtains

Minibar

Bathtub or Shower

Internet [LAN]

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Towels

Bidet

Hypoallergenic

Telephone

Clothes Rack

Desk

Toiletries

Cleaning Products

Interconnecting Room(s) Available

Slippers

Private bathroom

Bathrobes

Free Toiletries

Hair dryer

Iron

Extra Long Beds (> 6.5 ft)

DVD/CD player

Room service [24-hour]

Daily newspaper

iPad

Presidential Suite, 1 King Bed, Kitchen, Lake View, Spacious living & dining area

Presidential Suite, 1 King Bed, Kitchen, Lake View, Spacious living & dining area

Non-smoking

Sleep comfort items

Satellite Channels

Soundproof

Air Conditioning

Blackout curtains

Minibar

Bathtub or Shower

Internet [LAN]

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Towels

Bidet

Hypoallergenic

Telephone

Clothes Rack

Desk

Toiletries

Cleaning Products

Interconnecting Room(s) Available

Slippers

Private bathroom

Bathrobes

Free Toiletries

Hair dryer

Iron

Extra Long Beds (> 6.5 ft)

DVD/CD player

Room service [24-hour]

Daily newspaper

iPad

Penthouse Suite, 1 King Bed, Private Rooftop Terrace, Lake View

Penthouse Suite, 1 King Bed, Private Rooftop Terrace, Lake View

Non-smoking

Sleep comfort items

Satellite Channels

Soundproof

Air Conditioning

Blackout curtains

Minibar

Bathtub or Shower

Internet [LAN]

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Towels

Bidet

Hypoallergenic

Telephone

Clothes Rack

Desk

Toiletries

Cleaning Products

Interconnecting Room(s) Available

Slippers

Private bathroom

Bathrobes

Free Toiletries

Hair dryer

Iron

Extra Long Beds (> 6.5 ft)

DVD/CD player

Room service [24-hour]

Daily newspaper

iPad

Facilities Details

Pool and Spa

Hot Spring Bath

Solarium

Sauna

Fitness Center

Massage

Hot Tub

Spa

Parking and Transportation

Airport Shuttle (free)

Bicycle Rental

Valet Parking

Food & Drink

Buffet-Style Restaurant

Room Service

Breakfast service

Breakfast in the Room

Bar

Alternative meal arrangement

Special Diet Meals (upon request)

Restaurant

Front Desk Services

Ticket Service

Currency Exchange

24-Hour Front Desk

Activities

Tennis Court

Skiing

Golf Course (within 2 miles)

Hiking

Entertainment and Family Services

Kids safety features

Heating in public area

Air conditioning in public area

Kids club

Casino

Babysitting/Child Services

Smoke-free property

Contactless check-in/out

Nightclub/DJ

Karaoke

Family/child friendly

Business Facilities

Meeting/Banquet Facilities

Fax/Photocopying

Shops

Hair/Beauty Salon

Convenience Store (on site)

Souvenir/Gift Shop

Common Areas

Game Room

Library

Terrace

Chapel/Shrine

Cleaning Services

Laundry

Anti-viral cleaning products

Hand sanitizer

Dry Cleaning

Free face masks

Safe dining setup

Doctor/nurse on call

Room sanitization opt-out available

Daily Housekeeping

Cashless payment service

Ironing Service

Physical distancing of at least 1 meter

Daily disinfection in all rooms

Staff trained in safety protocol

Protective screens in common areas

Hot water linen and laundry washing

Sanitized kitchen and tableware items

Shared stationery removed

First aid kit

Face coverings on staff

Daily disinfection in common areas

Rooms sanitized between stays

Languages Spoken

French Spoken

Portuguese Spoken

Chinese Spoken

Arabic Spoken

German Spoken

Hebrew Spoken

Hindi Spoken

Latvian Spoken

Indonesian Spoken

Spanish Spoken

Dutch Spoken

Korean Spoken

Hungarian Spoken

Icelandic Spoken

Norwegian Spoken

Japanese Spoken

Chinese [Mandarin]

English Spoken

Khmer Spoken

Italian Spoken

Internet Access in public areas

Free Wifi

Wi-Fi in public areas

Internet

Miscellaneous

Non-smoking Rooms

Swimming pool

Car park [charges apply]

Pet facilities

Yoga room

Bicycles

Garden

Swimming pool [outdoor]

Elevator

Designated Smoking Area

Family Rooms

Facilities for Disabled Guests

Soundproof Rooms

Honeymoon Suite

Body scrub

Pets allowed

Heating

Tours

Body wrap

Golf course [on-site]

Air Conditioning