Europe

Our experience at this hotel was not good. We stayed for two nights on August 4th and 5th, but they failed to inform us that they do not have air conditioning—something that should definitely be communicated upon booking, given the current high temperatures. Consequently, the room rate charged does not align with the level of service provided. Furthermore, they do not provide fresh bottles of water in the rooms, only unlabeled glass bottles of unknown origin. These were not even replaced daily, leaving the water warm and undrinkable.

Location is good but would prefer the other side of the lake nearer old town. Cannot believe a 4 star has no air conditioning. Used two fans nonstop but it was hot! Very small weird bathroom configuration. Lovely breakfast room a d two women working like crazy. Leah at front desk was so helpful. At least there is a lift! I would not recommend for the price.

I knew beforehand that ZURICH is expensive, like all the other visits to Switzerland. I don't mind to pay higher prices for hotels or food, as long as my expectations are met.  In Switzerland the higher prices generally do not translate into higher quality, quite to the contrary. The average price of one main plate is between 22 and 45 euros, no matter where you go; that is my experience. The average price of 4 star hotels are between 250 and 400 euros per night. That is ok to me under the condition that the rooms are spacious, well equiped and the toilet is separated from the bathroom where you can turn around without hurting yourself with at least ample space for storing the usual toilettries and clothing. EUROPE HOTEL is well located and I guess that this is the justification for a price of 400 euros per night. It is certainly not the justification for the room, or worse the bathroom.  The reception that day was correct, but not inviting. Noise from other neighbours using the shower at 02:00 hrs woke me up. And the works around the hotel started at 06:00 hrs with lots of noise. The hotel could have indicated this on their website or at least adopted a somewhat lower price for the inconvenience. The breakfast was rather minimalistic. The staff in the restaurant was very nice and made a lot of good. The food in the restaurant was very good and the ambiance cozy. All in all nevertheless, not very convincing, but I suppose that this is now the new "normal" for places where they can ask whatever they want until people will decide to no longer come.