Sheraton Hsinchu Hotel

4.0 / 5

•

No. 265, Dong Section 1, Guangming 6th Road, Zhubei, Zhubei City, Hsinchu County, Taiwan, 302

Reviews from Guests

4.0/5

831

Reviews

from real guests

marcelf1999

My stay at Sheraton Hsinchu Hotel was simply outstanding and deserves 5 stars without a doubt! Even at check-in I was greeted extremely friendly, and the service remained at the highest level throughout the stay. The rooms are modern, spacious and very clean, with a wonderful comfort that leaves nothing to be desired. I was particularly impressed by the comfortable bed and the great view. The breakfast buffet was also excellent, a wide selection of international and local dishes of the best quality. The location of the hotel is also ideal, both for business and leisure travellers. Other recreational amenities include a fitness center and a pool. Overall an all around successful stay, I will definitely come back and can recommend this place without restriction!

kennethyeoh113

The service was good and the staff at the club lounge are very prompt in service and friendly . The hotel is centrally located at a very good and convenient location in north of Hsinchu. The hardware of the hotel is also pretty good and elegant.

derrickawcw

Stayed for two nights for a conference. Let me get over the good stuff first: (1) complimentary drinks in the mini fridge (2) generous amount of mineral water provided (3) a colleague of mine visited the indoor heated pool and the sauna and he was suitably impressed (4) fitness centre is quite comprehensive Now for the things that took away two stars. It’s probably unfortunate that many of these “hardware stuff” cannot be easily rectified: a. The buttons that control lighting in the room are terribly confusing b. No charging port or socket at bedside (seriously, in this day and age…?!) c. The cup is hard to hold when it contains hot boiling water - the handle is made such that a finger will be in contact with the main body of the cup… what a stupid design d. The shower temperature is not easy to adjust e. The tap knobs are hard to manoeuvre if your fingers are too greasy, say after applying hair gel. They have sacrificed functionality for aesthetics. f. You can only connect the hair dryer to a socket in the room, not inside the toilet g. They will give you breakfast coupons with a choice of ONE of two timings (0630-0830 versus 0830–1030) and apparently if you wish to change you MUST do so at the main reception. Wow, this is really dumb especially for visitors who have come for say a staycay, or a short holiday, and wish to “take it easy”. Didn’t the hotel management think about the seating capacity when they were planning the number of rooms?? FYI, I have been to other hotels who had ingenious ways to resolve this problem.

Facilities Details

Pool

Free Parking

Airport Shuttle (surcharge)

Free Wifi

Spa

Sauna

Fitness Center

Laundry

Shops (on site)

Wired Internet

On-site accessible self parking

Ticket Service

Garden

Visual alarms in all public hallways

Elevator

Meeting stationery

Valet parking outfitted for wheelchair

Accessible route to the registration desk

Kids facilities

Proposal spot

Children's books and toys

Baggage Storage

Business Center

24-Hour Front Desk

Daily Housekeeping

Smoke-free property

Snack Bar

Desk/workspace

ATM on site

Concierge Service

Pool

Free Parking

Airport Shuttle (surcharge)

Free Wifi

Spa

Sauna

Fitness Center

Laundry

Shops (on site)

Wired Internet

On-site accessible self parking

Ticket Service

Garden

Visual alarms in all public hallways

Elevator

Meeting stationery

Valet parking outfitted for wheelchair

Accessible route to the registration desk

Kids facilities

Proposal spot

Children's books and toys

Baggage Storage

Business Center

24-Hour Front Desk

Daily Housekeeping

Smoke-free property

Snack Bar

7 Available Room Types

Executive Suite, 1 King Bed

Non-smoking

Adjustable height hand-held shower wand

Sleep comfort items

Close-caption TV

Soundproof

Blackout curtains

Refrigerator

Bathtub or Shower

Minibar

Internet [LAN]

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Clothes Rack

Desk

Towels

Interconnecting Room(s) Available

Visual alarm

Lever handle on door

Slippers

Private bathroom

Bathrobes

Free Toiletries

Hair dryer

Air Conditioning

Iron

Extra Long Beds (> 6.5 ft)

Bathtub

Free bottled water

Room service [24-hour]

Deluxe Room, 1 King Bed, Corner

Bathtub grab bar

Close-caption TV

Blackout curtains

Clothes Rack

Desk

Interconnecting Room(s) Available

Transfer shower

Visual alarm

Lever handle on door

Slippers

Sleep comfort items

Air Conditioning

Extra Long Beds (> 6.5 ft)

Room service [24-hour]

Non-smoking

Adjustable height hand-held shower wand

Soundproof

Refrigerator

Bathtub or Shower

Minibar

Internet [LAN]

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Towels

Private bathroom

Bathrobes

Free Toiletries

Hair dryer

Iron

Bathtub

Free bottled water

Deluxe Room, 1 King Bed

Bathtub grab bar

Close-caption TV

Blackout curtains

Clothes Rack

Desk

Interconnecting Room(s) Available

Transfer shower

Visual alarm

Lever handle on door

Slippers

Sleep comfort items

Air Conditioning

Extra Long Beds (> 6.5 ft)

Room service [24-hour]

Non-smoking

Adjustable height hand-held shower wand

Soundproof

Refrigerator

Bathtub or Shower

Minibar

Internet [LAN]

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Towels

Private bathroom

Bathrobes

Free Toiletries

Hair dryer

Iron

Bathtub

Free bottled water

Deluxe Room, 2 Twin Beds, Corner

Non-smoking

Adjustable height hand-held shower wand

Sleep comfort items

Close-caption TV

Soundproof

Blackout curtains

Refrigerator

Bathtub or Shower

Minibar

Internet [LAN]

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Clothes Rack

Desk

Towels

Interconnecting Room(s) Available

Visual alarm

Lever handle on door

Slippers

Private bathroom

Bathrobes

Free Toiletries

Hair dryer

Air Conditioning

Iron

Extra Long Beds (> 6.5 ft)

Bathtub

Free bottled water

Room service [24-hour]

Executive Room, 1 King Bed

Non-smoking

Adjustable height hand-held shower wand

Sleep comfort items

Close-caption TV

Soundproof

Blackout curtains

Refrigerator

Bathtub or Shower

Minibar

Internet [LAN]

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Clothes Rack

Desk

Towels

Interconnecting Room(s) Available

Visual alarm

Lever handle on door

Slippers

Private bathroom

Bathrobes

Free Toiletries

Hair dryer

Air Conditioning

Iron

Extra Long Beds (> 6.5 ft)

Bathtub

Free bottled water

Room service [24-hour]

Facilities Details

Pool and Spa

Spa

Fitness Center

Sauna

Parking and Transportation

Airport Shuttle (surcharge)

Free Parking

Food & Drink

Snack Bar

Front Desk Services

Ticket Service

Baggage Storage

24-Hour Front Desk

ATM on site

Concierge Service

Entertainment and Family Services

Meeting stationery

Kids facilities

Children's books and toys

Smoke-free property

Business Facilities

Business Center

Shops

Shops (on site)

Cleaning Services

Laundry

Daily Housekeeping

Internet Access in public areas

Free Wifi

Wired Internet

Miscellaneous

On-site accessible self parking

Garden

Visual alarms in all public hallways

Elevator

Valet parking outfitted for wheelchair

Accessible route to the registration desk

Proposal spot

Pool

Desk/workspace