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Reviews from Guests

3.0/5

tripadvisor

98

Reviews

from real guests

Johnzhang123456

3

/

5

We went to The Cloud Hotel in Taizhong from 28 Dec 2024 for two nights, the location is very central and convenient to train station, it is walking distance actually, the hotel staff is friendly but lack of training about one day trip to Sun Moon Lake, when we asked one of their staff about the $3800 are including everything or only fares, especially any tickets, the staff told us the packet including everything, however the following day when taxis driver arrived, the driver told me the $3800 is fares only, nothing included, we felt we were given wrong information and felt cheated. Because it is too late to have alternative arrangement, we have to pay the amount, which is extremely high. I recommend the staff to have a good training and give correct information to traveller in the future.

AshL536

3

/

5

Room is spacious and comes with a big bath. Standard toiletries provided and there is a also separate drinking tap. However, the entire floor smell of smoke though prohibited. Take note parking is available at basement. Night market is only couple of minutes walk but you are better off to Fengjia instead.

brodeine

1

/

5

I stayed there last winter, but recently have been thinking back to my trip to Taichung-- a brief night's stay due to business in the city. It is typical for Taiwanese hotels to have cameras, generally around the television set, but to my horror when I was taking a bath, I looked up into the vent above the bath, I saw a red light. Upon closer inspection, once I was dressed, I noticed that this was, in fact, a camera. Horrifying. Disgusting. I covered the camera with a piece of cloth and went to sleep highly disturbed. There is NO reason for a hotel to have a camera placed directly above the bath-- not in the doorway, not in the doorway to the bathroom, but directly pointed to the bath where your children or your spouse could be exposed. This is unacceptable.

Facilities Details

Breakfast service

Buffet-Style Restaurant

Check-in [24-hour]

Free Wifi

Internet

Kids club

Family/child friendly

Family Rooms

Fitness Center

Designated Smoking Area

English Spoken

Chinese [Mandarin]

Japanese Spoken

Bicycles

Wired Internet

Wi-Fi in public areas

Computer station

Game Room

Ironing Service

Karaoke

Khmer Spoken

Ticket Service

Tours

Body thermometer

Daily disinfection in all rooms

Daily disinfection in common areas

Face coverings on staff

First aid kit

Hand sanitizer

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Protective screens in common areas

Rooms sanitized between stays

Staff trained in safety protocol

Sterilizing equipment

Temperature check for guests and staff

Asian breakfast

Restaurant

Vending machine

Air conditioning in public area

Finnish Spoken

Special Diet Meals (upon request)

Daily Housekeeping

Elevator

Facilities for Disabled Guests

Laundromat

Laundry

Postal service

Shared Lounge/TV Area

Smoke-free property

Library

Hair/Beauty Salon

Souvenir/Gift Shop

Nightclub/DJ

24-Hour Front Desk

Non-smoking Rooms

Indonesian Spoken

Security [24-hour]

Service animals are welcome

Icelandic Spoken

Soundproof Rooms

Car park [charges apply]

Car park [free of charge]

Car park [nearby]

Car park [on-site]

Norwegian Spoken

Entertainment Staff

Bicycle Rental

Discounts recommended for you

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10 Available Room Types

Standard Twin Room, 2 Twin Beds
Standard Twin Room, 2 Twin Beds
Standard Twin Room, 2 Twin Beds
Standard Twin Room, 2 Twin Beds
Standard Twin Room, 2 Twin Beds
Standard Twin Room, 2 Twin Beds
Standard Twin Room, 2 Twin Beds
Standard Twin Room, 2 Twin Beds
Standard Twin Room, 2 Twin Beds
Standard Twin Room, 2 Twin Beds
Standard Twin Room, 2 Twin Beds
Standard Twin Room, 2 Twin Beds
Standard Twin Room, 2 Twin Beds

Standard Twin Room, 2 Twin Beds

Non-smoking

Non-smoking

TV

TV

Sleep comfort items

Sleep comfort items

Electric Kettle

Electric Kettle

Soundproof

Soundproof

Air Conditioning

Air Conditioning

Refrigerator

Refrigerator

Internet [LAN]

Internet [LAN]

Daily housekeeping

Daily housekeeping

Telephone

Telephone

Desk

Desk

Towels

Towels

Shower

Shower

Slippers

Slippers

Private bathroom

Private bathroom

Hair dryer

Hair dryer

Free Toiletries

Free Toiletries

Entire unit wheelchair accessible

Entire unit wheelchair accessible

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Free bottled water

Free bottled water

Business Double Room
Business Double Room
Business Double Room
Business Double Room
Business Double Room
Business Double Room
Business Double Room
Business Double Room
Business Double Room
Business Double Room

Business Double Room

room-size-icon

20 Square Meter

Non-smoking

Non-smoking

TV

TV

Sleep comfort items

Sleep comfort items

Electric Kettle

Electric Kettle

Soundproof

Soundproof

Air Conditioning

Air Conditioning

Refrigerator

Refrigerator

Bathtub or Shower

Bathtub or Shower

Internet [LAN]

Internet [LAN]

Daily housekeeping

Daily housekeeping

Telephone

Telephone

Desk

Desk

Towels

Towels

Shower

Shower

Slippers

Slippers

Private bathroom

Private bathroom

Hair dryer

Hair dryer

Free Toiletries

Free Toiletries

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Bathtub

Bathtub

Free bottled water

Free bottled water

Deluxe Double Room
Deluxe Double Room
Deluxe Double Room
Deluxe Double Room
Deluxe Double Room
Deluxe Double Room
Deluxe Double Room
Deluxe Double Room

Deluxe Double Room

Non-smoking

Non-smoking

TV

TV

Sleep comfort items

Sleep comfort items

Electric Kettle

Electric Kettle

Soundproof

Soundproof

Air Conditioning

Air Conditioning

Refrigerator

Refrigerator

Bathtub or Shower

Bathtub or Shower

Internet [LAN]

Internet [LAN]

Daily housekeeping

Daily housekeeping

Telephone

Telephone

Desk

Desk

Towels

Towels

Shower

Shower

Slippers

Slippers

Private bathroom

Private bathroom

Hair dryer

Hair dryer

Free Toiletries

Free Toiletries

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Bathtub

Bathtub

Free bottled water

Free bottled water

Standard Double Room
Standard Double Room
Standard Double Room
Standard Double Room
Standard Double Room
Standard Double Room
Standard Double Room

Standard Double Room

room-size-icon

17 Square Meter

Non-smoking

Non-smoking

TV

TV

Sleep comfort items

Sleep comfort items

Electric Kettle

Electric Kettle

Soundproof

Soundproof

Air Conditioning

Air Conditioning

Refrigerator

Refrigerator

Internet [LAN]

Internet [LAN]

Daily housekeeping

Daily housekeeping

Telephone

Telephone

Desk

Desk

Towels

Towels

Shower

Shower

Slippers

Slippers

Private bathroom

Private bathroom

Hair dryer

Hair dryer

Free Toiletries

Free Toiletries

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Free bottled water

Free bottled water

Family Quadruple Room
Family Quadruple Room
Family Quadruple Room
Family Quadruple Room

Family Quadruple Room

Non-smoking

Non-smoking

TV

TV

Sleep comfort items

Sleep comfort items

Electric Kettle

Electric Kettle

Soundproof

Soundproof

Air Conditioning

Air Conditioning

Refrigerator

Refrigerator

Internet [LAN]

Internet [LAN]

Daily housekeeping

Daily housekeeping

Telephone

Telephone

Desk

Desk

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Towels

Towels

Shower

Shower

Slippers

Slippers

Private bathroom

Private bathroom

Hair dryer

Hair dryer

Free Toiletries

Free Toiletries

Free bottled water

Free bottled water

Hotel Details

generate-AIAI Summary

About The Cloud Hotel

The Cloud Hotel is a welcoming 3-star hotel located in the Central District of Taichung City, Taiwan. It offers a comfortable and family-friendly atmosphere, making it an ideal choice for travelers exploring this vibrant Taiwanese city. Guests can enjoy a range of amenities designed for convenience and relaxation during their stay at The Cloud Hotel.


Services & Amenities at The Cloud Hotel

The Cloud Hotel provides a variety of facilities and services to enhance your stay. Guests can enjoy free Wi-Fi, wired internet, and Wi-Fi in public areas, along with a computer corner. The hotel features a fitness center, game room, and a kids' club for recreation. Entertainment options include karaoke. Staff are multilingual, speaking English, Chinese (Mandarin), Japanese, and Khmer. Additional conveniences include bicycle rentals, ironing service, ticket service, and tour service. For guest safety, daily room sterilization, daily public area sterilization, and body temperature measurement are implemented.


Location & Getting to The Cloud Hotel

The Cloud Hotel is conveniently situated at No. 36, Gongyuan Road, in the Central District of Taichung City, Taiwan. This prime location in Taichung offers easy access to the city's attractions. Travelers can reach The Cloud Hotel by various local transportation options, making it a accessible base for exploring the surrounding area.


Facilities Details

Pool and Spa

Fitness Center

Parking and Transportation

Bicycle Rental

Food & Drink

Asian breakfast

Buffet-Style Restaurant

Restaurant

Vending machine

Special Diet Meals (upon request)

Breakfast service

Front Desk Services

Ticket Service

24-Hour Front Desk

Entertainment and Family Services

Kids club

Karaoke

Air conditioning in public area

Laundromat

Postal service

Smoke-free property

Family/child friendly

Nightclub/DJ

Entertainment Staff

Shops

Hair/Beauty Salon

Souvenir/Gift Shop

Common Areas

Game Room

Shared Lounge/TV Area

Library

Cleaning Services

Ironing Service

Body thermometer

Daily disinfection in all rooms

Daily disinfection in common areas

Face coverings on staff

First aid kit

Hand sanitizer

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Protective screens in common areas

Rooms sanitized between stays

Staff trained in safety protocol

Sterilizing equipment

Temperature check for guests and staff

Daily Housekeeping

Laundry

Languages Spoken

English Spoken

Chinese [Mandarin]

Japanese Spoken

Khmer Spoken

Finnish Spoken

Indonesian Spoken

Icelandic Spoken

Norwegian Spoken

Internet Access in public areas

Free Wifi

Internet

Wired Internet

Wi-Fi in public areas

Miscellaneous

Bicycles

Computer station

Tours

Elevator

Facilities for Disabled Guests

Designated Smoking Area

Family Rooms

Check-in [24-hour]

Non-smoking Rooms

Security [24-hour]

Service animals are welcome

Soundproof Rooms

Car park [charges apply]

Car park [free of charge]

Car park [nearby]

Car park [on-site]

Frequently Asked Questions About The Cloud Hotel

generate-AIAI Summary

1. Does The Cloud Hotel offer free Wi-Fi?

Yes, The Cloud Hotel provides free Wi-Fi, wired internet, and Wi-Fi in public areas for guests.

2. What languages do the staff speak at The Cloud Hotel?

Staff at The Cloud Hotel speak English, Chinese (Mandarin), Japanese, and Khmer.

3. Does The Cloud Hotel have a fitness center?

Yes, The Cloud Hotel features a fitness center for guests.

4. Are there activities for children at The Cloud Hotel?

Yes, The Cloud Hotel offers a kids' club and a game room for children.

5. Can guests rent bicycles at The Cloud Hotel?

Yes, bicycles are available for guests at The Cloud Hotel.

6. Is there karaoke available at The Cloud Hotel?

Yes, The Cloud Hotel provides karaoke facilities for entertainment.

7. Does The Cloud Hotel offer tour and ticket services?

Yes, The Cloud Hotel offers both ticket service and tour service for guests.

8. What health and safety measures are in place at The Cloud Hotel?

The Cloud Hotel implements daily room sterilization, daily public area sterilization, and body temperature measurement.

9. What is the star rating of The Cloud Hotel?

The Cloud Hotel is a 3-star property.