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Reviews from Guests

4.0/5

tripadvisor

168

Reviews

from real guests

itchyfeetScotland

4

/

5

Hotel was quite conveniently located about 15 min walk from the main railway station. Staff were helpful and friendly and spoke reasonable English. Although check in was 3.00pm I had arrived early and they allowed me to check in about 2.00 since my room was ready. My room was clean and had the usual basic facilities although it did lack a room safe. Although I did book the room knowing it didn't have a window it felt a bit claustrophobic and I would personally avoid this choice in future. Breakfast was a buffet option with a decent choice of food. The was a laundry next to reception with washers and driers available for a small fee.

E4INthomasr

1

/

5

So at the beginning of this review, I really cant stress enough that nothing in the hotel was clean. And i dont mean “it was old, so it wasnt clean”, i mean it was legitimately not clean (surfaces had dust on it, mold on the walls, stains in bed, etc). As soon as we opened the door to our room, our nose was filled with the fragrant aroma of cigarette smoke (in a non smoking room) and mold. Upon turning on the lights, we were welcomed with the stained and crack filled walls and protruding wires of our room (see photos). The bed smelled downright bad, and I doubt that the sheets get washed after every guest (or even weekly for that matter) and we ended up sleeping fully clothed as a result. The pillows also had a pretty bad smell to them. Believe it or not, the soap in the bathroom didnt even smell clean (which I didnt know was possible). Shower curtain was too short, and water sprays all over the floor when you shower. Toilet was average, so it has that going for it. Also there was blood on the walls in the bathroom (see photos). Things that were cool: in our room we had a full water cooler and refrigerator system. Having never seen one of these before I was slightly amused, although it belonged more in an office setting than in a room. The breakfast was really laughable (since it was one of the only features people recommended). It consisted of stale toast (no joke), rice, salad and tea eggs that were definitely multiple weeks old. Ended up going to 711 afterwards to get food as well. We tried to cancel our room and wouldnt let us for the second night. Guess they knew their hotel was this bad and had to take the money where they could. Ended up going back to Taipei and leaving the room empty the second night. In conclusion, the best parts of this hotel were below average and everything else was downright bad. Dont waste your money, there are cheaper places that are much nicer in Taichung - if you cant find somewhere cheaper stay in the train station or on the sidewalk, it will provide you with a better experience and will surely be cleaner.

lovetotriplovetoeat

4

/

5

The Kiwi express hotel is in good location. The receptions is very helpful and family and the price is value. Facility in the room well prepare. Just but this time the weather is very cool they don't have heather faculty. If plan to stay her need to ready extra warm clothes when travel in cool season. But is recommand to come in not too cool weather.

Facilities Details

Breakfast service

Buffet-Style Restaurant

Check-in [24-hour]

Free Wifi

Internet

Kids club

Family/child friendly

Family Rooms

Meeting/Banquet Facilities

All Spaces Non-Smoking (public and private)

Designated Smoking Area

English Spoken

Chinese [Mandarin]

Japanese Spoken

Bicycles

Wi-Fi in public areas

Massage

Ticket Service

Tours

Anti-viral cleaning products

Body thermometer

Cashless payment service

Daily disinfection in all rooms

Daily disinfection in common areas

Doctor/nurse on call

Face coverings on staff

First aid kit

Guest rooms seal after sanitization

Hand sanitizer

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Protective screens in common areas

Room sanitization opt-out available

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Staff trained in safety protocol

Sterilizing equipment

Temperature check for guests and staff

Grocery Deliveries

Restaurant

Room Service

Air conditioning in public area

Finnish Spoken

Daily Housekeeping

Hebrew Spoken

Dry Cleaning

Elevator

Invoice provided

Ironing Service

Laundry

Lockers

Shared Lounge/TV Area

Smoke-free property

Hungarian Spoken

Non-smoking Rooms

Game Room

Library

Hair/Beauty Salon

Souvenir/Gift Shop

Nightclub/DJ

24-Hour Front Desk

Indonesian Spoken

Service animals are welcome

Icelandic Spoken

Karaoke

Entertainment Staff

Bicycle Rental

8 Available Room Types

Standard Quad No Window
Standard Quad No Window
Standard Quad No Window

Standard Quad No Window

room-size-icon

26 Square Meter

Electric Kettle

Electric Kettle

Adapted bath

Adapted bath

Cleaning Products

Cleaning Products

Hair dryer

Hair dryer

Mirror

Mirror

Private bathroom

Private bathroom

Free Toiletries

Free Toiletries

Towels

Towels

Free Wifi

Free Wifi

On-demand movies

On-demand movies

Cable Channels

Cable Channels

Telephone

Telephone

Air Conditioning

Air Conditioning

Blackout curtains

Blackout curtains

Hand sanitizer

Hand sanitizer

Linens

Linens

Sleep comfort items

Sleep comfort items

Slippers

Slippers

Socket near the bed

Socket near the bed

Soundproof

Soundproof

Tea/Coffee Maker

Tea/Coffee Maker

Complimentary tea

Complimentary tea

Free bottled water

Free bottled water

Free instant coffee

Free instant coffee

Refrigerator

Refrigerator

Daily housekeeping

Daily housekeeping

Desk

Desk

Ground floor available

Ground floor available

Laptop workspace

Laptop workspace

Tile/Marble floor

Tile/Marble floor

Trash cans

Trash cans

Hardwood/Parquet floors

Hardwood/Parquet floors

Wardrobe/Closet

Wardrobe/Closet

Clothes dryer

Clothes dryer

Clothes Rack

Clothes Rack

Ironing Facilities

Ironing Facilities

Accessible by elevator

Accessible by elevator

Accessible by stairs

Accessible by stairs

Individual air conditioning

Individual air conditioning

Safety/security feature

Safety/security feature

Smoke detector

Smoke detector

Non-smoking

Non-smoking

Shower

Shower

Economic Double Room
Economic Double Room
Economic Double Room

Economic Double Room

room-size-icon

15 Square Meter

Standard Double No Window
Standard Double No Window
Standard Double No Window

Standard Double No Window

room-size-icon

13 Square Meter

Deluxe Room
Deluxe Room
Deluxe Room

Deluxe Room

room-size-icon

20 Square Meter

Superior Twin
Superior Twin
Superior Twin

Superior Twin

room-size-icon

20 Square Meter

Hotel Details

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About Kiwi Express Hotel -Zhongzheng Rd

Kiwi Express Hotel -Zhongzheng Rd is a charming 3-star hotel located in the vibrant Central District of Taichung City, Taiwan. Offering a comfortable and welcoming atmosphere, this hotel is ideal for travelers seeking essential amenities and a convenient base to explore the city, including its family-friendly services like a kids' club.


Services & Amenities at Kiwi Express Hotel -Zhongzheng Rd

Guests at Kiwi Express Hotel -Zhongzheng Rd can enjoy a range of convenient facilities and services, including free Wi-Fi, internet access, and Wi-Fi in public areas. The hotel also offers bicycle rental, a kids' club, massage service, ticket service, and tour service. For guest safety and comfort, antiviral disinfectant, body thermometers, cashless payment options, daily room disinfection, daily disinfection of public areas, doctor/nurse on standby, and staff wearing masks are provided. Multilingual staff speaking English, Chinese (Mandarin), and Japanese are available.


About the Kiwi Express Hotel -Zhongzheng Rd Hotel Brand

Kiwi Express Hotel -Zhongzheng Rd is part of the Kiwi Express Hotels group, a recognized hotel brand in Taiwan. Known for providing comfortable accommodations and practical services, Kiwi Express Hotels are often situated in convenient locations, catering to both business and leisure travelers exploring various cities across Taiwan.


Location & Getting to Kiwi Express Hotel -Zhongzheng Rd

Kiwi Express Hotel -Zhongzheng Rd is conveniently situated in the Central District of Taichung City, Taiwan. This central location provides easy access to explore the city's attractions. Travelers can reach the hotel by various local transportation options within Taichung City.


Facilities Details

Pool and Spa

Massage

Parking and Transportation

Bicycle Rental

Food & Drink

Buffet-Style Restaurant

Grocery Deliveries

Restaurant

Room Service

Breakfast service

Front Desk Services

Ticket Service

Lockers

24-Hour Front Desk

Entertainment and Family Services

Kids club

Air conditioning in public area

Invoice provided

Smoke-free property

Family/child friendly

Nightclub/DJ

Karaoke

Entertainment Staff

Business Facilities

Meeting/Banquet Facilities

Shops

Hair/Beauty Salon

Souvenir/Gift Shop

Common Areas

Shared Lounge/TV Area

Game Room

Library

Cleaning Services

Anti-viral cleaning products

Body thermometer

Cashless payment service

Daily disinfection in all rooms

Daily disinfection in common areas

Doctor/nurse on call

Face coverings on staff

First aid kit

Guest rooms seal after sanitization

Hand sanitizer

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Protective screens in common areas

Room sanitization opt-out available

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Staff trained in safety protocol

Sterilizing equipment

Temperature check for guests and staff

Daily Housekeeping

Dry Cleaning

Ironing Service

Laundry

Languages Spoken

English Spoken

Chinese [Mandarin]

Japanese Spoken

Finnish Spoken

Hebrew Spoken

Hungarian Spoken

Indonesian Spoken

Icelandic Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Bicycles

Tours

All Spaces Non-Smoking (public and private)

Elevator

Designated Smoking Area

Family Rooms

Non-smoking Rooms

Check-in [24-hour]

Service animals are welcome

Frequently Asked Questions About Kiwi Express Hotel -Zhongzheng Rd

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1. Is Wi-Fi available at Kiwi Express Hotel -Zhongzheng Rd?

Yes, Kiwi Express Hotel -Zhongzheng Rd provides free Wi-Fi throughout the property, along with internet access and Wi-Fi in public areas for guests.

2. Does Kiwi Express Hotel -Zhongzheng Rd have facilities for children?

Yes, Kiwi Express Hotel -Zhongzheng Rd features a kids' club, making it a suitable option for families traveling with children.

3. What languages are spoken by the staff at Kiwi Express Hotel -Zhongzheng Rd?

The staff at Kiwi Express Hotel -Zhongzheng Rd are multilingual, capable of communicating in English, Chinese (Mandarin), and Japanese to assist guests.

4. Can I get a massage at Kiwi Express Hotel -Zhongzheng Rd?

Yes, Kiwi Express Hotel -Zhongzheng Rd offers massage services for guests seeking relaxation during their stay.

5. Does Kiwi Express Hotel -Zhongzheng Rd assist with tours or tickets?

Yes, Kiwi Express Hotel -Zhongzheng Rd provides both ticket service and tour service to help guests plan their local excursions and travel.

6. What health and safety measures are implemented at Kiwi Express Hotel -Zhongzheng Rd?

Kiwi Express Hotel -Zhongzheng Rd has various health measures including antiviral disinfectant, body thermometers, cashless payment, daily room and public area disinfection, doctor/nurse on standby, and staff wearing masks.

7. Is bicycle rental available at Kiwi Express Hotel -Zhongzheng Rd?

Yes, guests at Kiwi Express Hotel -Zhongzheng Rd can utilize the bicycle rental service to explore the surrounding area.

8. Where is Kiwi Express Hotel -Zhongzheng Rd located?

Kiwi Express Hotel -Zhongzheng Rd is located in the Central District of Taichung City, Taiwan.