Hotel Eclat Taipei

4.0 / 5

•

No.370 Section 1, Dunhua South Road, Da'an District, Taipei City, Taiwan 106

Reviews from Guests

4.0/5

1,609

Reviews

from real guests

Sightsee03086858345

The location is great but the hotel itself does not deserve a 5 star hotel rating. Inside of the room has visible mold in the bathroom and this is extreme concern for health reason. The customer service is not great. I checked in the afternoon and I didn’t remember the lady at the front desk explained about the WiFi. Later I realized that I didn’t see information regarding the WiFi so I asked later that night. The first thing she said was “I already explained it to you when you check in!” After couple second, she told me to look at the card cover for the room and I realized that WiFi information was listed there. Even though I didn’t see it, but I felt she didn’t have to say those words that made me feel awkward. Then the next day I wanted to exchange some cash, again the same lady told me, you could do it next morning. So I waited until the morning, another lady told me “oh the rate here is bad, I recommend you to do it at the bank!” Note that, it is Sunday morning and no bank was open! I told her it is ok as I need the cash in urgent. Then she told me they don’t have enough cash and I would have to wait until the afternoon. I told her the lady from yesterday to told me wait until the morning when I asked in the afternoon the day before! She just said, then maybe you could go to the mall or try my luck in the afternoon. Overall it was a very frustrated experience!

Adventure07085566410

The environment is clean, the atmosphere is comfortable, especially thank you for Dean's service! (There was something missing after leaving the hotel, we were very enthusiastic to help us find it, and the people were very good)

unsureof

Eccentric hotel in an accessible area. The male front desk staff was helpful and pleasant. I believe her name is Pamela and another other lady, not so much. They seemed to be annoyed with any sort of question and just generally did not seem happy to be at work which is unfortunate and quite jarring. I cannot speak to the quality of the breakfast. We opted not to have breakfast on site as there are many nice cafes and restaurants close by. The wifi/internet needs an upgrade, it was down consistently and the television freezes. Bathroom could use more hooks to hang personal items. Furniture in rooms could use updating/modernising. Very comfortable bed. Offer of happy hour drinks are commendable, however, the bar area is too cold to sit and enjoy the drinks comfortably.

Facilities Details

Breakfast service

Buffet-Style Restaurant

Check-in [24-hour]

Airport Shuttle (free)

Free Wifi

Internet

Kids club

Family/child friendly

Family Rooms

Bar

Meeting/Banquet Facilities

Designated Smoking Area

English Spoken

Chinese [Cantonese]

Chinese [Mandarin]

Japanese Spoken

Wired Internet

Wi-Fi in public areas

Garden

Massage

Ticket Service

Tours

Anti-viral cleaning products

Portuguese Spoken

Cashless payment service

Daily disinfection in all rooms

Daily disinfection in common areas

Face coverings on staff

First aid kit

Free face masks

Hand sanitizer

Hot water linen and laundry washing

Korean Spoken

Physical distancing of at least 1 meter

Professional-grade sanitizing services

Room sanitization opt-out available

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Staff trained in safety protocol

Temperature check for guests and staff

Alternative meal arrangement

Asian breakfast

German Spoken

Dutch Spoken

Suit Press

Restaurant

Room service [24-hour]

Western breakfast

Air conditioning in public area

Finnish Spoken

Special Diet Meals (upon request)

Currency Exchange

Daily Housekeeping

Hebrew Spoken

Dry Cleaning

Elevator

Facilities for Disabled Guests

Hindi Spoken

Heating in public area

Ironing Service

Laundry

Lao Spoken

Meeting stationery

Postal service

Projector/LED display

Lithuanian Spoken

Shared Lounge/TV Area

Smoke-free property

Hungarian Spoken

Babysitting/Child Services

Latvian Spoken

Game Room

Library

Hair/Beauty Salon

Souvenir/Gift Shop

Nightclub/DJ

24-Hour Front Desk

Non-smoking Rooms

Indonesian Spoken

Security [24-hour]

Service animals are welcome

Icelandic Spoken

Car park [charges apply]

Car park [nearby]

Norwegian Spoken

Karaoke

Entertainment Staff

Breakfast service

Buffet-Style Restaurant

Check-in [24-hour]

Airport Shuttle (free)

Free Wifi

Internet

Kids club

Family/child friendly

Family Rooms

Bar

Meeting/Banquet Facilities

Designated Smoking Area

English Spoken

Chinese [Cantonese]

Chinese [Mandarin]

Japanese Spoken

Wired Internet

Wi-Fi in public areas

Garden

Massage

Ticket Service

Tours

Anti-viral cleaning products

Portuguese Spoken

Cashless payment service

Daily disinfection in all rooms

Daily disinfection in common areas

10 Available Room Types

Grand Deluxe Room

27 Square Meter

Sleep comfort items

Electric Kettle

Satellite Channels

Air Conditioning

Blackout curtains

Bidet

Tea/Coffee Maker

Clothes Rack

Desk

Toiletries

Extra Long Beds (> 6.5 ft)

Bathroom phone

Shower

DVD/CD player

Slippers

Daily newspaper

Room service [24-hour]

Non-smoking

Bar

Iron

Soundproof

Refrigerator

Minibar

Daily housekeeping

Free Wifi

Hypoallergenic

Telephone

Internet [LAN]

Towels

Private bathroom

Bathrobes

Free Toiletries

Hair dryer

Dining Area

Free bottled water

Premier Room

32 Square Meter

Sleep comfort items

Electric Kettle

Satellite Channels

Air Conditioning

Blackout curtains

Bidet

Tea/Coffee Maker

Clothes Rack

Desk

Toiletries

Bathroom phone

Shower

DVD/CD player

Slippers

Extra Long Beds (> 6.5 ft)

Daily newspaper

Room service [24-hour]

Non-smoking

Bar

Iron

Soundproof

Refrigerator

Minibar

Daily housekeeping

Free Wifi

Hypoallergenic

Telephone

Internet [LAN]

Towels

Bathrobes

Free Toiletries

Hair dryer

Bathroom

Dining Area

Free bottled water

Éclat Suite

Sleep comfort items

Electric Kettle

Satellite Channels

Air Conditioning

Blackout curtains

Bidet

Tea/Coffee Maker

Clothes Rack

Desk

Toiletries

Bathroom phone

DVD/CD player

Slippers

Extra Long Beds (> 6.5 ft)

Sitting Area

Daily newspaper

Room service [24-hour]

Non-smoking

Bar

Iron

Soundproof

Dining Area

Refrigerator

Bathtub or Shower

Minibar

Daily housekeeping

Free Wifi

Hypoallergenic

Telephone

Internet [LAN]

Towels

Private bathroom

Bathrobes

Free Toiletries

Hair dryer

Bathtub

Free bottled water

Premier 9 Room with Private Jacuzzi

Sleep comfort items

Electric Kettle

Satellite Channels

Air Conditioning

Blackout curtains

Bidet

Tea/Coffee Maker

Clothes Rack

Desk

Toiletries

Extra Long Beds (> 6.5 ft)

Bathroom phone

DVD/CD player

Slippers

Daily newspaper

Room service [24-hour]

Non-smoking

Bar

Iron

Soundproof

Refrigerator

Bathtub or Shower

Minibar

Daily housekeeping

Free Wifi

Hypoallergenic

Telephone

Internet [LAN]

Towels

Bathrobes

Free Toiletries

Hair dryer

Bathroom

Dining Area

Bathtub

Free bottled water

Deluxe Room, 2 Twin Beds

Sleep comfort items

Electric Kettle

Satellite Channels

Air Conditioning

Blackout curtains

Bidet

Tea/Coffee Maker

Clothes Rack

Desk

Toiletries

Extra Long Beds (> 6.5 ft)

Bathroom phone

Shower

DVD/CD player

Slippers

Daily newspaper

Room service [24-hour]

Non-smoking

Bar

Iron

Soundproof

Refrigerator

Minibar

Daily housekeeping

Free Wifi

Hypoallergenic

Telephone

Internet [LAN]

Towels

Private bathroom

Bathrobes

Free Toiletries

Hair dryer

Dining Area

Free bottled water

Facilities Details

Pool and Spa

Massage

Parking and Transportation

Airport Shuttle (free)

Food & Drink

Alternative meal arrangement

Asian breakfast

Bar

Buffet-Style Restaurant

Restaurant

Room service [24-hour]

Western breakfast

Special Diet Meals (upon request)

Breakfast service

Front Desk Services

Ticket Service

Currency Exchange

24-Hour Front Desk

Entertainment and Family Services

Kids club

Air conditioning in public area

Heating in public area

Meeting stationery

Postal service

Projector/LED display

Smoke-free property

Babysitting/Child Services

Family/child friendly

Nightclub/DJ

Karaoke

Entertainment Staff

Business Facilities

Meeting/Banquet Facilities

Shops

Hair/Beauty Salon

Souvenir/Gift Shop

Common Areas

Shared Lounge/TV Area

Game Room

Library

Cleaning Services

Anti-viral cleaning products

Cashless payment service

Daily disinfection in all rooms

Daily disinfection in common areas

Face coverings on staff

First aid kit

Free face masks

Hand sanitizer

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Professional-grade sanitizing services

Room sanitization opt-out available

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Staff trained in safety protocol

Temperature check for guests and staff

Suit Press

Daily Housekeeping

Dry Cleaning

Ironing Service

Laundry

Languages Spoken

English Spoken

Chinese [Cantonese]

Chinese [Mandarin]

Japanese Spoken

Portuguese Spoken

Korean Spoken

German Spoken

Dutch Spoken

Finnish Spoken

Hebrew Spoken

Hindi Spoken

Lao Spoken

Lithuanian Spoken

Hungarian Spoken

Latvian Spoken

Indonesian Spoken

Icelandic Spoken

Norwegian Spoken

Internet Access in public areas

Free Wifi

Internet

Wired Internet

Wi-Fi in public areas

Miscellaneous

Garden

Tours

Elevator

Facilities for Disabled Guests

Designated Smoking Area

Family Rooms

Check-in [24-hour]

Non-smoking Rooms

Security [24-hour]

Service animals are welcome

Car park [charges apply]

Car park [nearby]