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Reviews from Guests

4.0/5

tripadvisor

116

Reviews

from real guests

SolomonsGuild

5

/

5

During my recent trip to Taipei, I had the opportunity to visit and tour S.aura Hotel, and I came away genuinely impressed by the professionalism, hospitality, and attention to detail throughout the property. For transparency, I do know the owner personally. However, even setting that aside, it was very clear that significant thought and care have gone into creating a comfortable and welcoming guest experience. I was shown several different room categories during my visit, and what stood out immediately was how spacious and thoughtfully designed the rooms were. From the layout and furnishing choices to the positioning of amenities and complimentary beverages provided for guests, everything appeared intentionally curated for comfort and convenience rather than simply functionality. The hotel also offers beautiful views, with some rooms overlooking the surrounding mountains while others face towards the Miramar shopping district. Despite being located close to shopping malls and city conveniences, the environment was surprisingly peaceful and quiet. Another impressive aspect was the hotel’s hospitality offerings. Complimentary breakfast is provided daily with both international and continental selections available. Guests are also treated to afternoon tea, including cakes and local Taiwanese delicacies — a thoughtful touch that reflects the hotel’s warm and guest-centric culture. The hotel also features a swimming pool, which adds to the relaxed and upscale atmosphere of the property. Some of the rooms, particularly around the 5th-floor area, overlook the pool directly. While this creates a pleasant resort-like ambience, guests who prefer greater privacy or enjoy keeping their curtains fully open may wish to request higher-floor rooms instead. What left the strongest impression on me, however, was the service attitude of the staff. The team carried themselves with professionalism, attentiveness, and genuine warmth. As someone who travels frequently within the aviation and aerospace industry, I pay close attention to service standards and guest engagement, and the hospitality shown by the team at S.aura Hotel was commendable. Although I did not stay overnight during this particular visit, the experience certainly left me looking forward to returning as a guest on my next trip to Taipei. Wishing the team continued success and looking forward to visiting again soon.

MarcSantaCruz

5

/

5

Two of us stayed for four nights in the luxury room class. We were in room 1216, which is the top floor, corner room. We thought this hotel was very good value, clean, and well maintained. We would stay here again when we visit the Neihu district again. It is not a fancy 5-star hotel, but it has very attractive prices and does everything a hotel needs to do to be comfortable with good service. As the hotel is on the intersection of two busy streets and the Wenhu MRT line, I was worried about possible noise. I did not see other reviews mentioning this as a problem so we booked the room. There is modest road noise through the window. The MRT line is very quiet – it is not like Jake Blues apartment in Chicago that shakes with each passing train! The MRT line goes at a slower speed on this section of track due to the Jainnan station and a curve. At night, it is peaceful, there is very little traffic too. During the day, you do notice it some, but it is a background noise. Room 1216 (or perhaps any end units) does seem to be next to a service elevator. One can hear it as a “wooshing” noise behind the wall. If one were trying to concentrate and work in the room it might be a distraction without headphones. It seems to run from maybe 7am - 10pm. For room 1216 in particular, there were only a couple things I would change. The biggest is that the toilet paper rolls are positioned behind the toilet along a wall, so it is a big twist and reach to use. It was not just me, my much more lithe partner found it offputting too. We eventually took a roll off the roller and used it freehand. The shower has a wand and an overhead “rain” head. The want is mounted at about 4’ height, so it is not convenient to use as a shower head. I found that if there is pressure in the line (and it had great pressure), I could tilt it back in the holder and then the water is coming out at a better height. I am not a fan of the overhead rain shower heads. The breakfast buffet is very good with a nice variety. It leans mostly Taiwanese/Asian, but there are usually a few western items. The hotel is in close walking distance to several shopping malls that all have good food courts. There is also a food plaza next to the Indigo hotel a block away. You can also find more traditional “hole-in-the-wall” style restaurants along Neihu road. The hotel is also convenient for bus and MRT use. Although Jainnan (Miramar) station is closer, I often use Xihu, as I can catch a bus for 2 stops that drops me off right across the street from the hotel. Not that it’s much of a walk from Miramar. There is a Cheunghwa Telecom store just east of Xihu station. I was able to get an eSIM there for my visit. The agent spoke good English. It was more convenient than the lines at the airport. From the airport, one could take the 1840 airport bus to the Xingtian Temple bus stop, then change to one of many other buses at the same stop that will take you to the Miramar bus stop just a block from the hotel. You would want a bus pass, of course, for the transfer. Or take the 1840 all the way to Songshan Airport and grab a taxi.

Thurneeagle

5

/

5

We stayed a couple of nights here last visit. This time we stayed for 2 weeks. The room had a king size bed and comfortable mattress. We had a view to the front to the Brown Line MRT, and the hills in the background. Breakfast is buffet style heated for the mainly Asian clientele but sufficient choice for others also. You have the use of sauna steam room and plunge pools, all very clean. The staff are very helpful and can speak English. The hotel is close to the tech area of the city. Definitely stay here again when visiting Taipei

Facilities Details

Breakfast service

Airport Shuttle (free)

Free Wifi

Internet

Family/child friendly

Family Rooms

Hot Tub

Sauna

Meeting/Banquet Facilities

English Spoken

Chinese [Mandarin]

Japanese Spoken

Wi-Fi in public areas

Garden

Pool with view

Swimming pool

Swimming pool [outdoor]

Tours

Body thermometer

Cashless payment service

Daily disinfection in all rooms

Daily disinfection in common areas

Face coverings on staff

First aid kit

Hand sanitizer

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Room sanitization opt-out available

Staff trained in safety protocol

Temperature check for guests and staff

Asian breakfast

German Spoken

Russian Spoken

Shoeshine

Restaurant

Air conditioning in public area

Finnish Spoken

Special Diet Meals (upon request)

Currency Exchange

Daily Housekeeping

Dry Cleaning

Elevator

Slovenian Spoken

Ironing Service

Laundry

Lao Spoken

Meeting stationery

Outdoor venue for special events

Projector/LED display

Smoke-free property

Wi-Fi for special events

Hungarian Spoken

Game Room

Library

Nightclub/DJ

24-Hour Front Desk

Non-smoking Rooms

Indonesian Spoken

Icelandic Spoken

Car park [on-site]

10 Available Room Types

Standard Double Room
Standard Double Room
Standard Double Room
Standard Double Room
Standard Double Room
Standard Double Room
Standard Double Room
Standard Double Room
Standard Double Room
Standard Double Room
Standard Double Room
Standard Double Room
Standard Double Room
Standard Double Room
Standard Double Room
Standard Double Room
Standard Double Room
Standard Double Room

Standard Double Room

room-size-icon

36 Square Meter

Non-smoking

Non-smoking

TV

TV

Toilet

Toilet

Electric Kettle

Electric Kettle

Laptop workspace

Laptop workspace

Air Conditioning

Air Conditioning

Refrigerator

Refrigerator

Bathtub or Shower

Bathtub or Shower

Minibar

Minibar

Wardrobe/Closet

Wardrobe/Closet

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Desk

Desk

Towels

Towels

Sleep comfort items

Sleep comfort items

Kids shampoo

Kids shampoo

Slippers

Slippers

Hair dryer

Hair dryer

Free instant coffee

Free instant coffee

Clothes Rack

Clothes Rack

Sitting Area

Sitting Area

Free bottled water

Free bottled water

Luxury Double Room
Luxury Double Room
Luxury Double Room
Luxury Double Room
Luxury Double Room
Luxury Double Room
Luxury Double Room
Luxury Double Room
Luxury Double Room
Luxury Double Room
Luxury Double Room
Luxury Double Room
Luxury Double Room
Luxury Double Room
Luxury Double Room
Luxury Double Room
Luxury Double Room

Luxury Double Room

room-size-icon

36 Square Meter

Cleaning Products

Cleaning Products

Hair dryer

Hair dryer

Mirror

Mirror

Private bathroom

Private bathroom

Free Toiletries

Free Toiletries

Towels

Towels

Free Wifi

Free Wifi

Cable Channels

Cable Channels

Air Conditioning

Air Conditioning

Slippers

Slippers

Tea/Coffee Maker

Tea/Coffee Maker

Complimentary tea

Complimentary tea

Free bottled water

Free bottled water

Free instant coffee

Free instant coffee

Free welcome drink

Free welcome drink

Kettle

Kettle

Minibar

Minibar

Refrigerator

Refrigerator

Daily housekeeping

Daily housekeeping

Desk

Desk

Window

Window

Wardrobe/Closet

Wardrobe/Closet

Baby cot (upon request)

Baby cot (upon request)

Safe

Safe

Non-smoking

Non-smoking

Shower

Shower

TV

TV

Toilet

Toilet

Electric Kettle

Electric Kettle

Laptop workspace

Laptop workspace

Bathtub or Shower

Bathtub or Shower

Sleep comfort items

Sleep comfort items

Kids shampoo

Kids shampoo

Clothes Rack

Clothes Rack

Bathtub

Bathtub

Sitting Area

Sitting Area

Standard Twin Room, 2 Twin Beds
Standard Twin Room, 2 Twin Beds
Standard Twin Room, 2 Twin Beds
Standard Twin Room, 2 Twin Beds
Standard Twin Room, 2 Twin Beds
Standard Twin Room, 2 Twin Beds
Standard Twin Room, 2 Twin Beds
Standard Twin Room, 2 Twin Beds
Standard Twin Room, 2 Twin Beds
Standard Twin Room, 2 Twin Beds
Standard Twin Room, 2 Twin Beds
Standard Twin Room, 2 Twin Beds
Standard Twin Room, 2 Twin Beds
Standard Twin Room, 2 Twin Beds
Standard Twin Room, 2 Twin Beds

Standard Twin Room, 2 Twin Beds

Non-smoking

Non-smoking

TV

TV

Toilet

Toilet

Electric Kettle

Electric Kettle

Laptop workspace

Laptop workspace

Air Conditioning

Air Conditioning

Refrigerator

Refrigerator

Bathtub or Shower

Bathtub or Shower

Minibar

Minibar

Wardrobe/Closet

Wardrobe/Closet

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Desk

Desk

Towels

Towels

Sleep comfort items

Sleep comfort items

Kids shampoo

Kids shampoo

Slippers

Slippers

Hair dryer

Hair dryer

Free instant coffee

Free instant coffee

Clothes Rack

Clothes Rack

Sitting Area

Sitting Area

Free bottled water

Free bottled water

Luxury Twin Room, 2 Twin Beds
Luxury Twin Room, 2 Twin Beds
Luxury Twin Room, 2 Twin Beds
Luxury Twin Room, 2 Twin Beds
Luxury Twin Room, 2 Twin Beds
Luxury Twin Room, 2 Twin Beds
Luxury Twin Room, 2 Twin Beds
Luxury Twin Room, 2 Twin Beds
Luxury Twin Room, 2 Twin Beds
Luxury Twin Room, 2 Twin Beds
Luxury Twin Room, 2 Twin Beds
Luxury Twin Room, 2 Twin Beds
Luxury Twin Room, 2 Twin Beds
Luxury Twin Room, 2 Twin Beds

Luxury Twin Room, 2 Twin Beds

Non-smoking

Non-smoking

TV

TV

Toilet

Toilet

Electric Kettle

Electric Kettle

Laptop workspace

Laptop workspace

Air Conditioning

Air Conditioning

Refrigerator

Refrigerator

Bathtub or Shower

Bathtub or Shower

Minibar

Minibar

Wardrobe/Closet

Wardrobe/Closet

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Desk

Desk

Towels

Towels

Sleep comfort items

Sleep comfort items

Kids shampoo

Kids shampoo

Slippers

Slippers

Hair dryer

Hair dryer

Free instant coffee

Free instant coffee

Clothes Rack

Clothes Rack

Bathtub

Bathtub

Sitting Area

Sitting Area

Free bottled water

Free bottled water

Classic Quadruple Room
Classic Quadruple Room
Classic Quadruple Room
Classic Quadruple Room
Classic Quadruple Room
Classic Quadruple Room
Classic Quadruple Room
Classic Quadruple Room
Classic Quadruple Room

Classic Quadruple Room

Non-smoking

Non-smoking

TV

TV

Toilet

Toilet

Electric Kettle

Electric Kettle

Laptop workspace

Laptop workspace

Air Conditioning

Air Conditioning

Refrigerator

Refrigerator

Minibar

Minibar

Wardrobe/Closet

Wardrobe/Closet

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Desk

Desk

Towels

Towels

Sleep comfort items

Sleep comfort items

Shower

Shower

Kids shampoo

Kids shampoo

Slippers

Slippers

Hair dryer

Hair dryer

Free instant coffee

Free instant coffee

Clothes Rack

Clothes Rack

Sitting Area

Sitting Area

Free bottled water

Free bottled water

Facilities Details

Pool and Spa

Hot Tub

Sauna

Parking and Transportation

Airport Shuttle (free)

Food & Drink

Asian breakfast

Restaurant

Special Diet Meals (upon request)

Breakfast service

Front Desk Services

Currency Exchange

24-Hour Front Desk

Entertainment and Family Services

Air conditioning in public area

Meeting stationery

Outdoor venue for special events

Projector/LED display

Smoke-free property

Wi-Fi for special events

Family/child friendly

Nightclub/DJ

Business Facilities

Meeting/Banquet Facilities

Common Areas

Game Room

Library

Cleaning Services

Body thermometer

Cashless payment service

Daily disinfection in all rooms

Daily disinfection in common areas

Face coverings on staff

First aid kit

Hand sanitizer

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Room sanitization opt-out available

Staff trained in safety protocol

Temperature check for guests and staff

Shoeshine

Daily Housekeeping

Dry Cleaning

Ironing Service

Laundry

Languages Spoken

English Spoken

Chinese [Mandarin]

Japanese Spoken

German Spoken

Russian Spoken

Finnish Spoken

Slovenian Spoken

Lao Spoken

Hungarian Spoken

Indonesian Spoken

Icelandic Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Garden

Pool with view

Swimming pool

Swimming pool [outdoor]

Tours

Elevator

Family Rooms

Non-smoking Rooms

Car park [on-site]