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Reviews from Guests

3.0/5

tripadvisor

39

Reviews

from real guests

saixianb

1

/

5

I stayed at this hotel for two days, and both times were a disaster. On my first day, I came down only 5 minutes late, and they still slapped me with a late check-out fee. No flexibility or understanding whatsoever. The second day was even worse. The room was in terrible condition—it smelled awful and was clearly not well-maintained. I asked for a room change, but they rudely told me there were no available rooms and even suggested I change hotels. This was at 10 PM, with my flight the next day. With no other option, I had to spend the night in that disgusting room. This hotel has zero regard for customer service and comfort. I would not recommend staying here.

ljhsquall

4

/

5

Room is spacious and clean, daily housekeeping done a good job. Location is typical of most taiwan hotel by the roadside, difficult for park but thats prettty normal in taiwan for these mid of midrange hotel. What made the location good is that it just right beside a Night Market. It's not those touristy like Shih lin, but a typical night market for locals, so it is a great spot for a day of work, not crowded and perfect for a stroll, meals, and wind down. Alse nearby 2 convienient store so it's a plus. Although hotel is by roadside, at night the sound is still accept, not really noise and able to have a good sleep.

ThierryP609

3

/

5

kind and efficient staff. the room is small, but for business trip with late arrival and early departure it is okay. bathroom okay, with both bathtub and shower. but not that clean. the room furnitures are ageing. the room and bathroom would need renovation. the main issue was the non-existent soundproofing. the room are overlooking the main street. traffic is 20/24. window's glasses are like cigarette paper. impossible to sleep even my earplugs. noisy room due to road traffic is quite common in Asia. but for the price you pay at that hotel, you have to get a better and quieter room.

Facilities Details

Breakfast service

Buffet-Style Restaurant

Airport Shuttle (free)

Free Wifi

Internet

Kids club

Family/child friendly

Family Rooms

Meeting/Banquet Facilities

Designated Smoking Area

English Spoken

Chinese [Mandarin]

Japanese Spoken

Wi-Fi in public areas

Tours

Portuguese Spoken

Cashless payment service

Daily disinfection in common areas

First aid kit

Guest rooms seal after sanitization

Hot water linen and laundry washing

Korean Spoken

Physical distancing of at least 1 meter

Protective screens in common areas

Room sanitization opt-out available

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Staff trained in safety protocol

Temperature check for guests and staff

Asian breakfast

Restaurant

Room Service

Air conditioning in public area

Currency Exchange

Daily Housekeeping

Dry Cleaning

Elevator

Facilities for Disabled Guests

Ironing Service

Laundry

Lockers

Smoke-free property

Hungarian Spoken

Game Room

Library

Nightclub/DJ

24-Hour Front Desk

Hotel chain

Non-smoking Rooms

Indonesian Spoken

Icelandic Spoken

10 Available Room Types

Double Room
Double Room
Double Room

Double Room

room-size-icon

23 Square Meter

Corner Studio
Corner Studio
Corner Studio

Corner Studio

room-size-icon

23 Square Meter

Superior Double Room
Superior Double Room
Superior Double Room

Superior Double Room

room-size-icon

24 Square Meter

Run of House for 2 People
Run of House for 2 People
Run of House for 2 People

Run of House for 2 People

room-size-icon

10 Square Meter

Standard Double Room
Standard Double Room
Standard Double Room

Standard Double Room

room-size-icon

17 Square Meter

Facilities Details

Parking and Transportation

Airport Shuttle (free)

Food & Drink

Asian breakfast

Buffet-Style Restaurant

Restaurant

Room Service

Breakfast service

Front Desk Services

Currency Exchange

Lockers

24-Hour Front Desk

Entertainment and Family Services

Kids club

Air conditioning in public area

Smoke-free property

Family/child friendly

Nightclub/DJ

Business Facilities

Meeting/Banquet Facilities

Common Areas

Game Room

Library

Cleaning Services

Cashless payment service

Daily disinfection in common areas

First aid kit

Guest rooms seal after sanitization

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Protective screens in common areas

Room sanitization opt-out available

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Staff trained in safety protocol

Temperature check for guests and staff

Daily Housekeeping

Dry Cleaning

Ironing Service

Laundry

Languages Spoken

English Spoken

Chinese [Mandarin]

Japanese Spoken

Portuguese Spoken

Korean Spoken

Hungarian Spoken

Indonesian Spoken

Icelandic Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Tours

Elevator

Facilities for Disabled Guests

Designated Smoking Area

Family Rooms

Hotel chain

Non-smoking Rooms