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Reviews from Guests

4.0/5

tripadvisor

119

Reviews

from real guests

AmericanInParis2

5

/

5

Our stay at Citizen Hotel was wonderful. The location is perfect (10 mins walk from the Chiang Kai-Shek Memorial, 5 mins walk from the Dongmen metro station); the room and bathroom were super clean and modern; comfortable bed and pillows; really friendly and professional staff. Breakfast was fantastic - a wide variety of Taiwanese and Western-style food, both sweet and savory options (rice porridge, sweet and savory bao, eggs, sweet potato, bread, fruit, coffee, juice).

Solovolando

5

/

5

I have been to Taipei after many years, a beautiful city, its monuments and its markets are truly interesting. What is striking, however, is the order and respect of its inhabitants, not a smeared wall, not a piece of paper on the ground... the envy of many Western cities I stayed at the Citizen Hotel by Dogmam, a very good hotel. Very nice rooms and services and an attractive price. Furthermore, the hotel is located a stone's throw from the Drongmen metro station. Highly recommended

srhsieh

5

/

5

After an extended stay (41days), I summarize my experience here. #1. Location: it is less than 5 mins walking distance to Taipei MRT. More importantly, this is a transfer station of red and yellow lines. And one stop from this station, you can hop on blue, green, or brown. This means you can connect to all five main lines within one station tranfer. It offers you a great way to start your day touring around this metropolitan city. #2. Facility: the room is clean, the mattress maybe on the soft side (but it might be my personal preference). There is the famous Toto washlet. Besides one particular room selection, there is only shower no tub. The water flow and temperature are consistent. #3. The breakfast. This hotel offers buffet style breakfast, including simple continental, simple salad bar, and traditional Taiwaneses breakfast with porridge. The staffs are so proud of the buffet breakfast (and I agree this is something they should brag about). The coffee is freshly brewed with good beans. The chef carefully prepare the food so there is seldom repeated hot dishes, and even offers vegetarian choice. #4. Staff: It is well known that One of the most beautiful things in Taiwan is PEOPLE. The front desk staffs are very efficient, professional, and approachable. The wat custodian cleans the room is remarkable. I was shocked when I learned that staying for 41 days is not a record. Maybe when the opportunity presents itself, I will try to set the record. Bottom line, this is a great hotel managing by a great team. I highly recommend this place to anyone.

Facilities Details

Breakfast service

Buffet-Style Restaurant

Airport Shuttle (free)

Free Wifi

Internet

Kids club

Meeting/Banquet Facilities

All Spaces Non-Smoking (public and private)

Designated Smoking Area

English Spoken

Chinese [Mandarin]

Japanese Spoken

Wi-Fi in public areas

Garden

Tours

Anti-viral cleaning products

Body thermometer

Cashless payment service

Daily disinfection in all rooms

Daily disinfection in common areas

First aid kit

Free face masks

Hand sanitizer

Hot water linen and laundry washing

Spanish Spoken

Physical distancing of at least 1 meter

Room sanitization opt-out available

Rooms sanitized between stays

Sanitized kitchen and tableware items

Shared stationery removed

Staff trained in safety protocol

Sterilizing equipment

Restaurant

Air conditioning in public area

Chapel/Shrine

Special Diet Meals (upon request)

Currency Exchange

Daily Housekeeping

Dry Cleaning

Elevator

Facilities for Disabled Guests

Room Service

Heating in public area

Infirmary

Invoice provided

Laundry

Smoke-free property

Hungarian Spoken

Game Room

Souvenir/Gift Shop

Nightclub/DJ

24-Hour Front Desk

Non-smoking Rooms

Indonesian Spoken

Service animals are welcome

Icelandic Spoken

Soundproof Rooms

Car park [free of charge]

Norwegian Spoken

Karaoke

9 Available Room Types

Luxury Triple Room
Luxury Triple Room
Luxury Triple Room
Luxury Triple Room
Luxury Triple Room
Luxury Triple Room

Luxury Triple Room

room-size-icon

23 Square Meter

Heating

Heating

Non-smoking

Non-smoking

TV

TV

Sleep comfort items

Sleep comfort items

Soundproof

Soundproof

Air Conditioning

Air Conditioning

Refrigerator

Refrigerator

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Bidet

Bidet

Telephone

Telephone

Desk

Desk

Bathtub

Bathtub

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Towels

Towels

Braille and tactile signage

Braille and tactile signage

Slippers

Slippers

Private bathroom

Private bathroom

Free Toiletries

Free Toiletries

Hair dryer

Hair dryer

Clothes Rack

Clothes Rack

Free bottled water

Free bottled water

Deluxe Room, 1 King Bed (VIP)
Deluxe Room, 1 King Bed (VIP)
Deluxe Room, 1 King Bed (VIP)
Deluxe Room, 1 King Bed (VIP)
Deluxe Room, 1 King Bed (VIP)

Deluxe Room, 1 King Bed (VIP)

Heating

Heating

Non-smoking

Non-smoking

TV

TV

Sleep comfort items

Sleep comfort items

Soundproof

Soundproof

Air Conditioning

Air Conditioning

Refrigerator

Refrigerator

Bathtub or Shower

Bathtub or Shower

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Bidet

Bidet

Telephone

Telephone

Desk

Desk

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Towels

Towels

Braille and tactile signage

Braille and tactile signage

Slippers

Slippers

Private bathroom

Private bathroom

Free Toiletries

Free Toiletries

Hair dryer

Hair dryer

Clothes Rack

Clothes Rack

Bathtub

Bathtub

Free bottled water

Free bottled water

Standard Room, 1 Double Bed (Elegant)
Standard Room, 1 Double Bed (Elegant)
Standard Room, 1 Double Bed (Elegant)
Standard Room, 1 Double Bed (Elegant)

Standard Room, 1 Double Bed (Elegant)

Heating

Heating

Non-smoking

Non-smoking

TV

TV

Sleep comfort items

Sleep comfort items

Soundproof

Soundproof

Air Conditioning

Air Conditioning

Refrigerator

Refrigerator

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Bidet

Bidet

Telephone

Telephone

Desk

Desk

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Towels

Towels

Shower

Shower

Braille and tactile signage

Braille and tactile signage

Slippers

Slippers

Private bathroom

Private bathroom

Free Toiletries

Free Toiletries

Hair dryer

Hair dryer

Clothes Rack

Clothes Rack

Free bottled water

Free bottled water

Elegant Room
Elegant Room
Elegant Room

Elegant Room

room-size-icon

10 Square Meter

Electric Kettle

Electric Kettle

Hair dryer

Hair dryer

Private bathroom

Private bathroom

Free Toiletries

Free Toiletries

Towels

Towels

Free Wifi

Free Wifi

Mobile hotspot device

Mobile hotspot device

Cable Channels

Cable Channels

Telephone

Telephone

Air Conditioning

Air Conditioning

Heating

Heating

Linens

Linens

Sleep comfort items

Sleep comfort items

Slippers

Slippers

Soundproof

Soundproof

Tea/Coffee Maker

Tea/Coffee Maker

Complimentary tea

Complimentary tea

Free bottled water

Free bottled water

Free instant coffee

Free instant coffee

Refrigerator

Refrigerator

Daily housekeeping

Daily housekeeping

Carpeted

Carpeted

Desk

Desk

Trash cans

Trash cans

Window

Window

Wardrobe/Closet

Wardrobe/Closet

Washing machine

Washing machine

Accessible by elevator

Accessible by elevator

Safe

Safe

Locker

Locker

Safety/security feature

Safety/security feature

Smoke detector

Smoke detector

Non-smoking

Non-smoking

Shower

Shower

Superior Room, 1 Double Bed (Honor)
Superior Room, 1 Double Bed (Honor)
Superior Room, 1 Double Bed (Honor)

Superior Room, 1 Double Bed (Honor)

Heating

Heating

Non-smoking

Non-smoking

TV

TV

Sleep comfort items

Sleep comfort items

Soundproof

Soundproof

Air Conditioning

Air Conditioning

Refrigerator

Refrigerator

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Bidet

Bidet

Telephone

Telephone

Desk

Desk

Towels

Towels

Shower

Shower

Braille and tactile signage

Braille and tactile signage

Slippers

Slippers

Private bathroom

Private bathroom

Free Toiletries

Free Toiletries

Hair dryer

Hair dryer

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Clothes Rack

Clothes Rack

Free bottled water

Free bottled water

Facilities Details

Parking and Transportation

Airport Shuttle (free)

Food & Drink

Buffet-Style Restaurant

Restaurant

Special Diet Meals (upon request)

Room Service

Breakfast service

Front Desk Services

Currency Exchange

24-Hour Front Desk

Entertainment and Family Services

Kids club

Air conditioning in public area

Heating in public area

Infirmary

Invoice provided

Smoke-free property

Nightclub/DJ

Karaoke

Business Facilities

Meeting/Banquet Facilities

Shops

Souvenir/Gift Shop

Common Areas

Chapel/Shrine

Game Room

Cleaning Services

Anti-viral cleaning products

Body thermometer

Cashless payment service

Daily disinfection in all rooms

Daily disinfection in common areas

First aid kit

Free face masks

Hand sanitizer

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Room sanitization opt-out available

Rooms sanitized between stays

Sanitized kitchen and tableware items

Shared stationery removed

Staff trained in safety protocol

Sterilizing equipment

Daily Housekeeping

Dry Cleaning

Laundry

Languages Spoken

English Spoken

Chinese [Mandarin]

Japanese Spoken

Spanish Spoken

Hungarian Spoken

Indonesian Spoken

Icelandic Spoken

Norwegian Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Garden

Tours

All Spaces Non-Smoking (public and private)

Elevator

Facilities for Disabled Guests

Designated Smoking Area

Non-smoking Rooms

Service animals are welcome

Soundproof Rooms

Car park [free of charge]