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Reviews from Guests

4.0/5

tripadvisor

1,755

Reviews

from real guests

chriscN2328YU

2

/

5

I only stayed here for one night, but it felt far from ideal. Around 3:00 p.m., I was waiting for my room, but it kept getting delayed, and I finally received the room at around 4:30 p.m. The hotel building is difficult to find—it's on the 11th floor of a mixed-use building. You only see the hotel room numbers for floors 10 and 11 when you enter the lobby of that building. The hotel’s lobby on the 11th floor was very untidy. In the waiting area for check-in, there were already a few large cockroaches. The room has no windows, and it felt damp, old, and not clean. Luckily, it was only one night—but my sleep quality was extremely poor. The only good thing is that it’s very close to the Taipei transportation hub, with lots of places to eat nearby. The price isn’t cheap, and overall, I would definitely not recommend it.

susanl4036

5

/

5

Good location, clean room, good Housekeeping. Resting area for free coffee and tea while waiting driver to send us to airport. Will come back to this hotel again.

KeithLim

1

/

5

Hotel Relax 1 1054897388 My stay at Hotel Relax 1 was unfortunately the worst hotel experience I’ve ever had. The cleanliness was a major issue throughout. The toilet was in a horrible state and clearly not maintained properly, which made it very uncomfortable to use. The room itself was also not very clean, and to make matters worse, I encountered cockroaches during my stay. Security was another concern. The building is shared with other occupants, and there didn’t seem to be any proper control or measures in place, which made the environment feel unsafe. On top of that, the room door sometimes could not be closed securely, which only added to the concern. I also find it questionable that there are many 5 star reviews, as it seems they may be influenced by the offer of free gifts rather than actual experience. Overall, I would not recommend this hotel due to the poor hygiene standards, lack of security, and overall unpleasant stay.

Facilities Details

Breakfast service

Check-in [24-hour]

Airport Shuttle (free)

Free Wifi

Internet

Family/child friendly

Family Rooms

Meeting/Banquet Facilities

English Spoken

Chinese [Cantonese]

Chinese [Mandarin]

Japanese Spoken

Korean Spoken

Wi-Fi in public areas

Tours

Anti-viral cleaning products

Body thermometer

Cashless payment service

Daily disinfection in common areas

Face coverings on staff

First aid kit

Hand sanitizer

Hot water linen and laundry washing

Spanish Spoken

Physical distancing of at least 1 meter

Protective screens in common areas

Room sanitization opt-out available

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Staff trained in safety protocol

Sterilizing equipment

Temperature check for guests and staff

Shops (on site)

Air conditioning in public area

Elevator

Invoice provided

Laundromat

Laundry

Shared Lounge/TV Area

Smoke-free property

Game Room

Nightclub/DJ

24-Hour Front Desk

Non-smoking Rooms

Indonesian Spoken

Security [24-hour]

Icelandic Spoken

Soundproof Rooms

Entertainment Staff

10 Available Room Types

Family Suite, Higher Floor
Family Suite, Higher Floor
Family Suite, Higher Floor
Family Suite, Higher Floor
Family Suite, Higher Floor
Family Suite, Higher Floor
Family Suite, Higher Floor
Family Suite, Higher Floor
Family Suite, Higher Floor
Family Suite, Higher Floor

Family Suite, Higher Floor

Non-smoking

Non-smoking

TV

TV

Sleep comfort items

Sleep comfort items

Electric Kettle

Electric Kettle

Iron

Iron

Soundproof

Soundproof

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Bidet

Bidet

Desk

Desk

Towels

Towels

Minibar

Minibar

Free Toiletries

Free Toiletries

Toilet

Toilet

Shower

Shower

Kids shampoo

Kids shampoo

Toiletries

Toiletries

Slippers

Slippers

Hair dryer

Hair dryer

Air Conditioning

Air Conditioning

Free instant coffee

Free instant coffee

Clothes Rack

Clothes Rack

Free bottled water

Free bottled water

Deluxe Suite, Higher Floor
Deluxe Suite, Higher Floor
Deluxe Suite, Higher Floor
Deluxe Suite, Higher Floor
Deluxe Suite, Higher Floor
Deluxe Suite, Higher Floor
Deluxe Suite, Higher Floor
Deluxe Suite, Higher Floor

Deluxe Suite, Higher Floor

Non-smoking

Non-smoking

TV

TV

Sleep comfort items

Sleep comfort items

Electric Kettle

Electric Kettle

Iron

Iron

Soundproof

Soundproof

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Bidet

Bidet

Desk

Desk

Towels

Towels

Minibar

Minibar

Free Toiletries

Free Toiletries

Toilet

Toilet

Shower

Shower

Kids shampoo

Kids shampoo

Toiletries

Toiletries

Slippers

Slippers

Hair dryer

Hair dryer

Air Conditioning

Air Conditioning

Free instant coffee

Free instant coffee

Clothes Rack

Clothes Rack

Free bottled water

Free bottled water

Double Room (Selected Upon Check In )
Double Room (Selected Upon Check In )
Double Room (Selected Upon Check In )
Double Room (Selected Upon Check In )
Double Room (Selected Upon Check In )
Double Room (Selected Upon Check In )

Double Room (Selected Upon Check In )

Non-smoking

Non-smoking

TV

TV

Sleep comfort items

Sleep comfort items

Electric Kettle

Electric Kettle

Iron

Iron

Soundproof

Soundproof

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Bidet

Bidet

Desk

Desk

Towels

Towels

Minibar

Minibar

Free Toiletries

Free Toiletries

Toilet

Toilet

Shower

Shower

Kids shampoo

Kids shampoo

Toiletries

Toiletries

Slippers

Slippers

Hair dryer

Hair dryer

Air Conditioning

Air Conditioning

Free instant coffee

Free instant coffee

Clothes Rack

Clothes Rack

Free bottled water

Free bottled water

Executive Triple Room, Higher Floor
Executive Triple Room, Higher Floor
Executive Triple Room, Higher Floor
Executive Triple Room, Higher Floor
Executive Triple Room, Higher Floor
Executive Triple Room, Higher Floor

Executive Triple Room, Higher Floor

Non-smoking

Non-smoking

TV

TV

Sleep comfort items

Sleep comfort items

Electric Kettle

Electric Kettle

Iron

Iron

Soundproof

Soundproof

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Bidet

Bidet

Desk

Desk

Towels

Towels

Minibar

Minibar

Free Toiletries

Free Toiletries

Toilet

Toilet

Shower

Shower

Kids shampoo

Kids shampoo

Toiletries

Toiletries

Slippers

Slippers

Hair dryer

Hair dryer

Air Conditioning

Air Conditioning

Free instant coffee

Free instant coffee

Clothes Rack

Clothes Rack

Free bottled water

Free bottled water

Elite Twin Room, No Windows,Higher Floor
Elite Twin Room, No Windows,Higher Floor
Elite Twin Room, No Windows,Higher Floor
Elite Twin Room, No Windows,Higher Floor
Elite Twin Room, No Windows,Higher Floor

Elite Twin Room, No Windows,Higher Floor

Non-smoking

Non-smoking

TV

TV

Sleep comfort items

Sleep comfort items

Electric Kettle

Electric Kettle

Iron

Iron

Soundproof

Soundproof

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Bidet

Bidet

Desk

Desk

Towels

Towels

Minibar

Minibar

Free Toiletries

Free Toiletries

Toilet

Toilet

Shower

Shower

Kids shampoo

Kids shampoo

Toiletries

Toiletries

Slippers

Slippers

Hair dryer

Hair dryer

Air Conditioning

Air Conditioning

Free instant coffee

Free instant coffee

Clothes Rack

Clothes Rack

Free bottled water

Free bottled water

Hotel Details

generate-AIAI Summary

About Hotel Relax

Hotel Relax is a comfortable 3-star hotel located in the bustling heart of Taipei, Taiwan. Guests at Hotel Relax can expect a welcoming atmosphere and convenient access to the vibrant city center. It's an ideal choice for travelers seeking a pleasant stay in Taiwan's dynamic capital.


Services & Amenities at Hotel Relax

Hotel Relax offers excellent services including free Wi-Fi, internet access, and Wi-Fi in public areas. Guests can arrange tour services. Multilingual staff speak English, Cantonese, Mandarin, Japanese, and Korean. For safety, Hotel Relax implements daily disinfection of public areas, uses virus-killing disinfectants, performs body temperature checks, provides hand sanitizer and first aid kits. Staff wear masks, and linen and towels are regularly washed. Cashless payment options are also available for a convenient experience at Hotel Relax.


About the Hotel Relax Hotel Brand

Hotel Relax is a well-regarded local hotel brand in Taipei, Taiwan. Known for its comfortable accommodations and convenient locations, Hotel Relax aims to provide a pleasant and accessible stay for travelers exploring the vibrant capital city. This brand focuses on delivering quality service in the heart of Taiwan's bustling urban landscape.


Location & Getting to Hotel Relax

Hotel Relax is ideally situated on Guanqian Road in the bustling Zhongzheng District of Taipei, Taiwan. This central location places guests in a dynamic part of the city, close to local attractions and city conveniences. Travelers can easily reach Hotel Relax by heading to this prominent address in the heart of Taipei.


Facilities Details

Parking and Transportation

Airport Shuttle (free)

Food & Drink

Breakfast service

Front Desk Services

24-Hour Front Desk

Entertainment and Family Services

Air conditioning in public area

Invoice provided

Laundromat

Smoke-free property

Family/child friendly

Nightclub/DJ

Entertainment Staff

Business Facilities

Meeting/Banquet Facilities

Shops

Shops (on site)

Common Areas

Shared Lounge/TV Area

Game Room

Cleaning Services

Anti-viral cleaning products

Body thermometer

Cashless payment service

Daily disinfection in common areas

Face coverings on staff

First aid kit

Hand sanitizer

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Protective screens in common areas

Room sanitization opt-out available

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Staff trained in safety protocol

Sterilizing equipment

Temperature check for guests and staff

Laundry

Languages Spoken

English Spoken

Chinese [Cantonese]

Chinese [Mandarin]

Japanese Spoken

Korean Spoken

Spanish Spoken

Indonesian Spoken

Icelandic Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Tours

Elevator

Family Rooms

Check-in [24-hour]

Non-smoking Rooms

Security [24-hour]

Soundproof Rooms

Frequently Asked Questions About Hotel Relax

generate-AIAI Summary

1. Does Hotel Relax offer free Wi-Fi?

Yes, Hotel Relax provides complimentary free Wi-Fi access for all guests.

2. What languages do the staff at Hotel Relax speak?

The staff at Hotel Relax are proficient in English, Cantonese, Mandarin, Japanese, and Korean.

3. Are there tour services available at Hotel Relax?

Yes, guests can arrange convenient tour services directly at Hotel Relax to explore the area.

4. What health and safety measures are in place at Hotel Relax?

Hotel Relax implements daily disinfection of public areas, uses virus-killing disinfectants, performs body temperature checks, and provides hand sanitizer. Staff also wear masks, and linen and towels are regularly washed.

5. Does Hotel Relax accept cashless payments?

Yes, cashless payment options are available for guest convenience at Hotel Relax.

6. Is internet access available in public areas at Hotel Relax?

Yes, Hotel Relax offers Wi-Fi in public areas in addition to general internet access.