review-bg-image

Reviews from Guests

3.0/5

tripadvisor

181

Reviews

from real guests

rachel-fulton

4

/

5

the staff were friendly. The breakfast was good. The room was more spacious than expected and clean and had air conditioning. Great location for a quick stopover so I could go wandering. Thank you very much

Ismahaan

2

/

5

This hotel used to be a recommended one when they started their business but surprisingly their service is getting poor. The bed is not clean, pillows are smelling and my body gets rashes. You hear noises like someone hitting hard late at night, not only once but every after 5 minutes. There is no hot water after leaving 10 minutes, no mosquito net so mosquitoes disturb when sleeping, decided to turn on the fan to let them go during cold season. The only good thing is internet. You can’t even compare the tzs 30,000 guesthouse. They need to keep their beds clean.

traveler12345678900

1

/

5

Iris hotel .. don't stay there !! Was supposed to stay at a friend before heading to zanzibar but turned out he was coming back from Arusha only a day after me ! Well I had to find a quick fix and was looking for one place close to the ferry. Sadly for me I chose Iris .. reception, warmth 0 , professionalism 0 ! I arrived around 8pm , the hallway was empty and nobody at the reception desk except the doorman. The night reception lady's English was around the basics which I actually appreciated because finding someone who speaks English in Tanzania is very difficult ! The "doorman" or whatever he does just looks at you coming with 2 heavy luggages and only "pretends to help you" when you are heading towards the elevator . He gets in the room and turns on everything and stays approximately 15 mins to change channels and see what works or it (good or bad ? After a 12h trip that's the last thing I needed) He then checks if everything in the room is clean which means they haven't checked before and only do when the guest is here My bathroom was very VERY dirty, there were no lights in the hallway ! All dark and shallow . The bath towel provided is very tough and old - Wifi doesn't work in the breakfast restaurant - Breakfast buffet is left to the basic , tomatoes cucumber , eggs (choose between omelet and Spanish , it is blend so you will have to add salt) , milk; one juice of the day , one type of cornflakes , Milky hot and cold , tea , pineapple and watermelon and a type of pasta salad (which was really good and the only thing I appreciated during my stay) The lady at the reception desk in the morning however was very helpful and we could both understand each other since she spoke good English ! I would never stay there again

Facilities Details

Free Wifi

Facilities Details

Internet Access in public areas

Free Wifi