Siam Society Hotel and Resort

I'm someone who isn't particularly picky about hotels. I usually give 4 or 5 stars for hotel reviews but this hotel really just doesn't pass muster. I had a good first impression when the staff actually opened the Uber taxi door for us upon arrival and even took the luggage out of the trunk for us. Throughout our entire stay, there was always staff stationed at the entrance to open the hotel door for us. Nice. Now, the reception was when things star started going downhill. Fast. We requested to upgrade to a private pool room for one of the days and the face of the receptionist immediately fell. She seemed thoroughly annoyed. Granted, it might have been a bit troublesome but come on, we weren't asking for a lot, were we? Peeve number 2: She forgot to return us the change for the money we paid and I had to request for it. Peeve number 3: She left my passport in the scanner and completely forgot to return it to us until I asked for it. Peeve number 4: Within the first 30 minutes of entering our room, they called us a total of 3 times. I couldn't understand their English very well but I believe they were asking if the pool was OK. The intention was good but the incessant calls were intrusive. Not intrusive enough? The staff kept entering our room without apologizing/explaining why. I believe they were trying to clean the pool or something? Pet peeve 5: MOSQUITO GALORE There are a couple of annoying things about how things work too. The wifi password and room key card would reset every day. That means, you'd to have to go to the reception desk every day to get a new room key card AND a new wifi password. The TV in our room was barely functioning; the quality was so bad and the volume kept going up and down by itself. The shower kept going hot and cold too. The jacuzzi was nice though. And AVOID the room service. Firstly, the phone doesn't work well and I had to walk to the reception to order instead. Secondly, the food tasted really bad. Do yourself a favor and go to the eatery next to the hotel for decent Thai food. Location was bad too. The nearest mall would be The Crystal shopping mall and that's a 20-min walk away and you'd have to go through 2 overhead bridges too. There are no convenience stores nearby although the hotel restaurant does sell water for 20baht/bottle. This hotel has a long way to go in terms of service and there is a serious need for renovation too. Service was on-off(I really appreciate them opening the doors for you though; it was a nice touch) and the amenities were barely functional. We were drawn to this hotel based on the fact that it had a jacuzzi in every room and that there are private pool rooms too. After the stay, I really don't think it was worth it at all.

The hotel is quite quirky and interesting and has all the basic essentials, with many extras. The pool, although fairly small was interesting, with water features at one end and massage jets at the other. There was also a large bubble pool that was good. I booked a suite, this also had some extra features, lake a large Jacuzzi and a Sauna (although I don’t see the attraction of that in Thailand!) The decor was well designed and obviously done to a good standard originally. There was also an outside terrace with seating overlooking the pool (although the lack of any shade made this less useful).Location was average, not much around apart from the Chrystal shopping centre (nice to look around but too expensive to buy) However it was quite lively at night with several music bars and places to eat. The main problems with this place are lack of care and maintenance, my room had a sliding door that jammed, no warm water in the shower or basin, drains that were blocked, tiles falling off, a broken chair outside and numerous other disappointing things including a dirty toilet bowl. The Staff were friendly and apologetic when I reported this, but apart from swapping the broken chair and cleaning the toilet nothing else was corrected .

First of all staffs are very friendly. Amazing atmosphere. Clean room, open terrace area was beautiful. Wel Cleaned room. Reception staff are very informative and helpfull. Morning breakfast was great.