Viva Residence

We booked 3 nights 4 days with executive room (over 1,200 Baht through AGODA) which isn't allowed to add the pictures on the review page. I wondered how Agoda could have only a very good reviews over this hotel. Which isn't real, because I'm waiting to see my negative review over Agoda ( I'm Premium member on Agoda platform) Come to the point: the bathroom wasn't clean or without cleaning on the day we checked in. We were late back to the hotel and didn't get any showers on our first day. Well,we realized it on the next day while we showered. We complained later and it was cleaning on day 2. On day 3, by the evening while we showered,we found out that morning of day3, the mate didn't clean the bathroom again, because I washed my hairs and the hairs was still there.( Look at the pictures) Another weird of the executive room was the water pipe at the sink was jumping out while I opened the water which without the handle. By the end of our stayed,I told this to the reception, they were just we can change the new room for you. Think about you knew the problems by the morning while you showered on day 2,day 3. How many rooms I have to change during my staying 3 nights here when the mate is always the same person. You also have to tell the reception if you like to clean the room BEFORE 12:00. That wasn't nice and deserve to 5 stars and full of good reviews only. This keep me learning that the review over Agoda can't trust.

Viva Residence a good place to stay when you come to Bangkok for short periods for work, for short holidays even with the family. Located on Kubon Road near Ramintra Road where the new elevated subway is under construction which will take you all over Bangkok with ease in the future. the kind, courteous and helpful staff, very easy check-in and check-out, simple breakfast without many frills, clean rooms, rooms not too large but still perfect for staying with a balcony. I booked both the twin bed room and the family room as per photo and they were fine. the rooms facing the street are slightly noisy, the internal ones are quiet. close to Viva Residence there are a Laundry Express with free WiFi service, a petrol station with a convenient Tops Shop and opposite to Viva Residende across the street there is also a 7Eleven, both shops open 24 hours, in the immediate vicinity then are located other places to eat, other 7Eleven, FamilyMart, Lotus Express a market, pharmacies, several shops, a Big C Supermarket with also a KFC, all the convenient services and then by car you can reach in a few minutes the Mall Fashion Island - Promenade really nice for those who love shopping etc. with restaurants, cinemas, shops of all kinds, food places, two supermarkets, ice skating, Home Pro, etc. The area where the Viva Residence is located is typically Thai where you live the real Thailand and therefore very nice, it is worth staying there. The only drawback regarding the Viva Residence, WiFi working but not perfectly, but I was told that in the future they would improve the service, the only places where the WiFi works well are the reception, the open ground floor where you can stay comfortably seated and partly the building facing the street. Another small drawback is the noise due to traffic for the part of the building facing the street. However, my opinion remains positive overall, surely if I go back to Bangkok I will return there, the prices in my opinion are fair. I booked the rooms through the internet with good discounts.

Disappointed, Checkin and out in 30 Mins I have never been so disappointed before. Those pictures, advertised on many hotel sites, were so misleading compare to the actual quality of this hotel. You would be so disappointed. I extremely do not recommend anyone to stay here. I could not believe how it got 4 stars! on agoda I mean this is more like 1-2 stars to me. The quality of the hotel was really bad. The bed sheet were so tinted You can tell the color difference with the blanket. There were stained on the bed From the front and the lobby, it seemed very nice, however once you enter the building; you will find such an old atmosphere start leveling up on you. Anyway, there is a positive view from my side. There were quite handful staffs which welcomes us from the drive way. In addition, they took us to check out the bigger room with the same quality and informed us how much we will be charged. We thought about it but rather saved it for another hotel.