Samran Place Hotel

3.0 / 5

•

302 Thung Phaya Thai, Ratchathewi, Bangkok, Thailand 10400

Reviews from Guests

3.0/5

277

Reviews

from real guests

Z4545FOserdark

I had a terrible experience with this hotel. The staff was extremely unfriendly, unaccommodating, and lacked basic communication skills. Due to an emergency—my father suffered a severe stroke and was in critical condition—I had to cancel my trip. I contacted the hotel 2-3 weeks before my scheduled stay, kindly requesting a refund given the circumstances. My request was immediately denied without any consideration. Even after suggesting they keep a portion of the payment instead of refunding everything, they completely ignored me. While I understand that policies exist, true customer service means showing empathy and finding solutions, especially in extreme situations. A partial refund, a credit for a future stay, or any other form of support would have made a difference. Instead, their response was a simple and dismissive "no." The management and staff here are completely heartless. I strongly advise choosing a different hotel.

513elijaht

I had the worst hotel experience ever! I will never return or recommend this place to anyone. The place is unclean and unhelpful, and the staff has a terrible attitude. They are inconsiderate and indifferent and do not consider any situation. I tried to have an early check-in, but they acted as if they did not understand my situation at all. I accidentally booked 3 rooms on the same day, and when I arrived, the front desk had no solution for me. I still wasn't able to check in, and their response was completely incoherent and unhelpful. They refused to accommodate me, but they were willing to allow an early check-in if I made a new booking at the front desk, which didn't make sense at all. They also refused my request for a refund. This hotel is poorly run, does not accommodate guests, and never provides any refunds. It is of the worst quality. If you want to enjoy your stay in Bangkok, Thailand, do not stay here. My advice? Never stay here and don't be afraid to complain!

azeanzahari

We stayed in late January 2024. Just about 3-5 minutes walking distance from Ratchathewi BTS station. It’s opposite of Darul Aman Mosque area so you will have abundace of choice for halal food there. The massage place right next to Samran are also excellent and highly recommended. As for the hotel itself the front desk staffs are very friendly. We stayed in room 809 and it is in ok condition. Try to get room that is not facing the main road because if you are a light sleeper the traffic noise might irritate you. Breakfast buffet spread was very basic but enough for a light breakfast to start the day. If you put a do not disturb sign when you go out they will hang in a plastic bag outside your door a new supply of complimentary drinking water, shower gel and shampoo for the day. Overall we are very satisfied with our stay and highly recommend it to everyone who wants to stay in this area.

Facilities Details

Breakfast service

Buffet-Style Restaurant

Free Parking

Check-in [24-hour]

Air Conditioning

Free Wifi

Internet

Family/child friendly

Family Rooms

Shared Kitchen

Fitness Center

Bar

Meeting/Banquet Facilities

Heating

All Spaces Non-Smoking (public and private)

Designated Smoking Area

Ironing Service

Laundry

Shops (on site)

Restaurant

Room Service

Ticket Service

Daily Housekeeping

24-Hour Front Desk

Non-smoking Rooms

Fax/Photocopying

Tour Desk

English Spoken

Thai Spoken

Wi-Fi in public areas

Garden

Tours

Anti-viral cleaning products

Body thermometer

Cashless payment service

Daily disinfection in all rooms

Daily disinfection in common areas

Doctor/nurse on call

First aid kit

Free face masks

Guest rooms seal after sanitization

Hand sanitizer

Hot water linen and laundry washing

Korean Spoken

Physical distancing of at least 1 meter

Protective screens in common areas

Room sanitization opt-out available

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Shared stationery removed

Staff trained in safety protocol

Temperature check for guests and staff

Italian Spoken

Romanian Spoken

Russian Spoken

Dutch Spoken

Arabic Spoken

Shoeshine

Azerbaijani Spoken

Suit Press

Restaurant [halal]

Bulgarian Spoken

Catalan Spoken

Czech Spoken

Danish Spoken

Estonian Spoken

Air conditioning in public area

Finnish Spoken

Cash withdrawal

Special Diet Meals (upon request)

Currency Exchange

Dry Cleaning

Elevator

Hindi Spoken

Postal service

Shared Lounge/TV Area

Smoke-free property

Terrace

Hungarian Spoken

Game Room

Library

Nightclub/DJ

Indonesian Spoken

Security [24-hour]

Icelandic Spoken

Car park [free of charge]

Car park [nearby]

Norwegian Spoken

Karaoke

Entertainment Staff

Concierge Service

Fire extinguisher

Vegetarian restaurant

A la carte breakfast

Taxi service

Convenience Store (on site)

Safety deposit boxes

Restaurant breakfast

Kitchen

Food delivery

Souvenir/Gift Shop

Happy hour

Luggage storage

Restaurant dinner

Smoke detector

CCTV in common areas

Shuttle Service (free)

Restaurant lunch

CCTV outside property

Xerox/fax in business center

Coffee/tea in restaurant

International cuisine in restaurant

Salad in restaurant

Car Rental

Business Center

Desserts in restaurant

Coffee shop

Individually-wrapped food options

Safety/security feature

Breakfast service

Buffet-Style Restaurant

Free Parking

Check-in [24-hour]

Air Conditioning

Free Wifi

Internet

Family/child friendly

Family Rooms

Shared Kitchen

Fitness Center

Bar

Meeting/Banquet Facilities

Heating

All Spaces Non-Smoking (public and private)

Designated Smoking Area

Ironing Service

Laundry

Shops (on site)

Restaurant

Room Service

Ticket Service

Daily Housekeeping

24-Hour Front Desk

Non-smoking Rooms

Fax/Photocopying

Tour Desk

Nearby Location

BTS Ratchathewi

362 m

BTS Ratchathewi

365 m

Alex Face Art

816 m

National Stadium BTS Station

824 m

Siam Discovery

843 m

London Universities at Bangkok Centre (LUBC)

109 m

Darul Aman Mosque Phaya Thai Ratchathewi

122 m

Islam Studies Center Phayathai

175 m

SRT Urupong

454 m

Phirom Phesat Hospital

462 m

Jim Thompson House Museum

530 m

Saphan Hua Chang Pier

572 m

Faculty of Pharmacy, Mahidol University

788 m

Dr.Orawan Medical Center

796 m

Bangkok Art & Culture Centre

824 m

10 Available Room Types

Standard Twin Room

Towels

Non-smoking

Shower

Free Wifi

Electric Kettle

Private bathroom

Refrigerator

Minibar

Wardrobe/Closet

Free Toiletries

Daily housekeeping

Air Conditioning

Extra Long Beds (> 6.5 ft)

Telephone

Desk

Free bottled water

Balcony/Terrace

Baby cot (upon request)

Blackout curtains

Tea/Coffee Maker

Fire extinguisher

Hair dryer

Safe

Locker

Safety/security feature

Cable Channels

Smoke detector

Window

Superior Double Room

Towels

Non-smoking

Shower

Free Wifi

Electric Kettle

Private bathroom

Refrigerator

Minibar

Wardrobe/Closet

Free Toiletries

Daily housekeeping

Air Conditioning

Extra Long Beds (> 6.5 ft)

Telephone

Desk

Free bottled water

Balcony/Terrace

Baby cot (upon request)

Blackout curtains

Tea/Coffee Maker

Fire extinguisher

Hair dryer

Safe

Locker

Safety/security feature

Cable Channels

Smoke detector

Window

Family Triple Room

Towels

Non-smoking

Shower

Free Wifi

Electric Kettle

Private bathroom

Refrigerator

Minibar

Wardrobe/Closet

Free Toiletries

Daily housekeeping

Air Conditioning

Extra Long Beds (> 6.5 ft)

Telephone

Sitting Area

Desk

Free bottled water

Balcony/Terrace

Baby cot (upon request)

Blackout curtains

Tea/Coffee Maker

Fire extinguisher

Hair dryer

Safe

Locker

Safety/security feature

Cable Channels

Smoke detector

Window

Deluxe Double Room

Towels

Non-smoking

Shower

Free Wifi

Electric Kettle

Private bathroom

Refrigerator

Minibar

Wardrobe/Closet

Free Toiletries

Daily housekeeping

Air Conditioning

Extra Long Beds (> 6.5 ft)

Telephone

Sitting Area

Desk

Free bottled water

Balcony/Terrace

Baby cot (upon request)

Blackout curtains

Tea/Coffee Maker

Fire extinguisher

Hair dryer

Safe

Locker

Safety/security feature

Cable Channels

Smoke detector

Window

Standard Double Room

Towels

Non-smoking

Shower

Free Wifi

Electric Kettle

Private bathroom

Refrigerator

Minibar

Wardrobe/Closet

Free Toiletries

Daily housekeeping

Air Conditioning

Extra Long Beds (> 6.5 ft)

Telephone

Desk

Free bottled water

Balcony/Terrace

Baby cot (upon request)

Blackout curtains

Tea/Coffee Maker

Fire extinguisher

Hair dryer

Safe

Locker

Safety/security feature

Cable Channels

Smoke detector

Window

Hotel Details

AI Summary

Samran Place Hotel Property Details

Samran Place Hotel, a comfortable 3-star property, offers a pleasant and welcoming stay in the vibrant Ratchathewi district of Bangkok, Thailand. Ideal for both leisure and business travelers, this hotel provides a convenient base to explore the city's renowned attractions and shopping areas, ensuring a memorable experience in the heart of the capital.

Services & Amenities

Samran Place Hotel provides a wide array of amenities for guest comfort, including free Wi-Fi and air conditioning throughout. Guests can dine at the on-site restaurant, relax at the bar, or utilize room service. Additional conveniences include free parking, a 24-hour front desk, daily housekeeping, and laundry and ironing services. The hotel also features meeting/banquet facilities, non-smoking rooms, family rooms, a tour desk, and shops on site, with helpful English and Thai-speaking staff.

Location and Transportation

Situated at 302 Thung Phaya Thai, Ratchathewi, Samran Place Hotel boasts a prime location in Bangkok, Thailand. The hotel is conveniently accessible via public transportation, including the nearby BTS Skytrain, connecting guests to major shopping areas and cultural landmarks throughout the city. This central setting ensures easy access for travelers arriving from various parts of Bangkok.

Facilities Details

Pool and Spa

Fitness Center

Parking and Transportation

Free Parking

Shuttle Service (free)

Car Rental

Food & Drink

Bar

Restaurant

Room Service

Buffet-Style Restaurant

Restaurant [halal]

Special Diet Meals (upon request)

Breakfast service

Vegetarian restaurant

A la carte breakfast

Restaurant breakfast

Kitchen

Happy hour

Restaurant dinner

Restaurant lunch

Coffee/tea in restaurant

International cuisine in restaurant

Salad in restaurant

Desserts in restaurant

Coffee shop

Front Desk Services

Ticket Service

24-Hour Front Desk

Tour Desk

Currency Exchange

Concierge Service

Entertainment and Family Services

Air conditioning in public area

Cash withdrawal

Postal service

Smoke-free property

Family/child friendly

Nightclub/DJ

Karaoke

Entertainment Staff

Safety deposit boxes

Food delivery

Luggage storage

Xerox/fax in business center

Business Facilities

Meeting/Banquet Facilities

Fax/Photocopying

Business Center

Shops

Shops (on site)

Convenience Store (on site)

Souvenir/Gift Shop

Common Areas

Shared Kitchen

Shared Lounge/TV Area

Terrace

Game Room

Library

Cleaning Services

Ironing Service

Laundry

Daily Housekeeping

Anti-viral cleaning products

Body thermometer

Cashless payment service

Daily disinfection in all rooms

Daily disinfection in common areas

Doctor/nurse on call

First aid kit

Free face masks

Guest rooms seal after sanitization

Hand sanitizer

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Protective screens in common areas

Room sanitization opt-out available

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Shared stationery removed

Staff trained in safety protocol

Temperature check for guests and staff

Shoeshine

Suit Press

Dry Cleaning

Individually-wrapped food options

Languages Spoken

English Spoken

Thai Spoken

Korean Spoken

Italian Spoken

Romanian Spoken

Russian Spoken

Dutch Spoken

Arabic Spoken

Azerbaijani Spoken

Bulgarian Spoken

Catalan Spoken

Czech Spoken

Danish Spoken

Estonian Spoken

Finnish Spoken

Hindi Spoken

Hungarian Spoken

Indonesian Spoken

Icelandic Spoken

Norwegian Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Air Conditioning

Non-smoking Rooms

Family Rooms

Garden

Tours

All Spaces Non-Smoking (public and private)

Elevator

Designated Smoking Area

Heating

Check-in [24-hour]

Security [24-hour]

Car park [free of charge]

Car park [nearby]

Fire extinguisher

Taxi service

Smoke detector

CCTV in common areas

CCTV outside property

Safety/security feature

Frequently Asked Questions About Samran Place Hotel

AI Summary

1. Does Samran Place Hotel offer free Wi-Fi?

Yes, Samran Place Hotel provides free Wi-Fi for all guests.

2. Is parking available at Samran Place Hotel?

Yes, Samran Place Hotel offers free parking on site for guests.

3. Does Samran Place Hotel have a restaurant?

Yes, there is a restaurant available at Samran Place Hotel.

4. Is there a bar at Samran Place Hotel?

Yes, Samran Place Hotel features a bar for guests to enjoy.

5. What front desk services are available at Samran Place Hotel?

Samran Place Hotel offers a 24-hour front desk for guest assistance.

6. Are non-smoking rooms available at Samran Place Hotel?

Yes, Samran Place Hotel provides non-smoking rooms for guests.

7. Does Samran Place Hotel have family rooms?

Yes, Samran Place Hotel offers family rooms to accommodate guests traveling with children.

8. Is room service available at Samran Place Hotel?

Yes, room service is available for guests at Samran Place Hotel.

9. What languages do the staff speak at Samran Place Hotel?

The staff at Samran Place Hotel speak both English and Thai.

10. Does the hotel offer laundry services?

Yes, Samran Place Hotel provides laundry service for guests.