Overall Reviews

3.0/5

tripadvisor

989

Reviews

from real guests

Kathguanco

5

/

5

We had a great time,my children loved the pool and most of the time stayed there. The location of the hotelnis convenient.

Cirrus22

5

/

5

We always stay at the Ibis Hotel, which is a few meters away, but this time we decided to pay a little more and go to the Mercure. I felt very loved here right at the reception. Simon, who welcomed...

Vaastav B

4

/

5

I stayed at Mercure Pattaya Ocean Resort for three nights, and overall, it was a pleasant experience. Since I was already staying at ibis Pattaya next door before this, the team at ibis informed...

Facilities Details

Outdoor Pool

Outdoor Pool (all year)

Fitness Center

Free Parking

Restaurant

Snack Bar

Bar

Room Service

A la carte breakfast

A la carte in restaurant

Asian breakfast

Asian cuisine in restaurant

Bottle of water

Breakfast [buffet]

Breakfast [continental]

Buffet in restaurant

Coffee/tea in restaurant

Desserts in restaurant

Full american breakfast

International cuisine in restaurant

Restaurant breakfast

Restaurant dinner

Restaurant lunch

Restaurants

Salad in restaurant

Soup in restaurant

Vegetarian restaurant

Western breakfast

Western cuisine in restaurant

Currency Exchange

24-Hour Front Desk

Newspapers

Concierge Service

Tour Desk

Water Park

Kids' Club

Air conditioning in public area

Audio-visual equipment for special events

Business facilities

Cash withdrawal

Concierge

Contactless check-in/out

Doorman

Food delivery

Laundry service

Luggage storage

Meetings

Meeting stationery

Projector/LED display

Safety deposit boxes

Seminars

Smoke-free property

Smoking area

Xerox/fax in business center

Family/child friendly

Kids club

Kids meal

Playground

Swimming pool [kids]

Meeting/Banquet Facilities

Fax/Photocopying

Terrace

Ironing Service

Daily Housekeeping

Dry Cleaning

Laundry

Anti-viral cleaning products

Breakfast takeaway service

Cashless payment service

Daily disinfection in all rooms

Daily disinfection in common areas

Doctor/nurse on call

Face coverings on staff

First aid kit

Hand sanitizer

Hot water linen and laundry washing

Hygiene certification

Individually-wrapped food options

Professional-grade sanitizing services

Room sanitization opt-out available

Rooms sanitized between stays

Sanitized kitchen and tableware items

Shared stationery removed

Staff trained in safety protocol

Temperature check for guests and staff

English

Chinese [Mandarin]

Thai

Free Wifi

Free Wi-Fi in all rooms!

Internet

Internet services

Wi-Fi in public areas

Air Conditioning

Non-smoking Rooms

Designated Smoking Area

VIP Room Facilities

Facilities for Disabled Guests

Wheelchair accessible

Computer station

Gym/fitness

Swimming pool

Swimming pool [outdoor]

Ticket services

Tours

water slides

Water sports (non-motorized)

Elevator

CCTV in common areas

CCTV outside property

Check-in/out [express]

Check-in [24-hour]

Fire extinguisher

Front desk [24-hour]

Pets allowed

Pets may not be left unattended

Safety/security feature

Security [24-hour]

Service animals are welcome

Smoke alarms

Car park [free of charge]

Car park [on-site]

Rental car