Nova Park Hotel

3.0 / 5

•

80/164 M.9 Soi Sukrudee, Nong Prue, Bang Lamung, Chonburi, Thailand 20150

Reviews from Guests

3.0/5

181

Reviews

from real guests

Departure17044486336

This has been one of the most frustrating hotel experiences I’ve dealt with. I had a 12-night booking and requested a simple date change. No refund requested. In fact, my revised plan would have resulted in the hotel making more money. It was a win-win situation. Instead, they refused outright — hiding behind “terms and conditions” rather than showing even the slightest bit of flexibility or basic business sense. What this really shows is a business that is only interested in taking your money upfront, with absolutely no regard for customer relationships, repeat business, or reputation. As a result: They’ve lost a returning customer They’ve lost future bookings for multiple rooms They’ve lost any chance of referrals And for what? Protecting a policy that actually costs them more in the long run. In an industry built on service and reputation, this level of rigidity is not just disappointing — it’s incredibly poor business. If anything changes with your plans, expect zero understanding and zero flexibility. Plenty of hotels in the area — I would strongly recommend choosing one that values its customers.

242yg

A good hotel and staff is willing to help with any inquiries I had. The room was cleaned properly during my stay and always restocked with fresh items. The location is within walking distance to everything one needs. The breakfast bar is grade A.

854deepald

We arrived to this hotel 27th march around 4.30am. At first the girl who was on duty at front desk was very rude & unfriendly. Even rest of the staff too were not friendly at all. While we were waiting at lobby what we noticed was that she treats even other guest the same way. The room was not bad. We were on BB basis. For breakfast you have walk out for about 500m to a another hotel. There too the waiter was same. They look at their guest as enemies. Front desk girl should be sent to Tango Vibrant hotel at Bangkok for tarining They should learn how to treat their customers from Bussaba (front desk girl) at Tango Vibrant, BKK. Over all very poor customer service.

Facilities Details

Free Parking

Check-in [24-hour]

Air Conditioning

Free Wifi

Internet

Kids club

Family/child friendly

Family Rooms

Spa

Fitness Center

Bar

Evening Entertainment

Meeting/Banquet Facilities

Heating

Designated Smoking Area

Massage

Dry Cleaning

Shuttle Service (free)

24-Hour Front Desk

Restaurant

Facilities for Disabled Guests

Outdoor Pool

Library

Laundry

Room Service

Daily Housekeeping

Terrace

English Spoken

Thai Spoken

Wi-Fi in public areas

Garden

Ironing Service

Swimming pool

Fax/Photocopying

Swimming pool [outdoor]

Body thermometer

Daily disinfection in all rooms

Daily disinfection in common areas

Doctor/nurse on call

Face coverings on staff

First aid kit

Hand sanitizer

Hot water linen and laundry washing

Spanish Spoken

Korean Spoken

Physical distancing of at least 1 meter

Protective screens in common areas

Rooms sanitized between stays

Staff trained in safety protocol

Temperature check for guests and staff

Shops (on site)

Dutch Spoken

Suit Press

Air conditioning in public area

Special Diet Meals (upon request)

Elevator

Chapel/Shrine

Smoke-free property

Business Center

Game Room

Security [24-hour]

Car park [free of charge]

Car park [on-site]

Pets may not be left unattended

Concierge Service

Couple's room

Wheelchair accessible

Hair/Beauty Salon

Swimming pool [kids]

Bottle of water

CCTV in common areas

Safety deposit boxes

Swimming pool [indoor]

Hygiene certification

Exterior corridor

Kitchen

Individually-wrapped food options

Free Parking

Check-in [24-hour]

Air Conditioning

Free Wifi

Internet

Kids club

Family/child friendly

Family Rooms

Spa

Fitness Center

Bar

Evening Entertainment

Meeting/Banquet Facilities

Heating

Designated Smoking Area

Massage

Dry Cleaning

Shuttle Service (free)

24-Hour Front Desk

Restaurant

Facilities for Disabled Guests

Outdoor Pool

Library

Laundry

Room Service

Daily Housekeeping

Terrace

Nearby Location

Wat Nong Oo

303 m

JF Boxing Muay Thai Stadium Pattaya

486 m

Central Marina Outlet

594 m

Pattaya Beach

926 m

Pattaya International Hospital

522 m

PADO MEDIA ART SPACE

632 m

Thai Hospital

665 m

Dusit Curve Beach (North Pattaya)

824 m

Central Market

934 m

BuaKhao Market

988 m

Pattaya Church

997 m

Pattaya City Hall

1.01 km

Prayer Room Central Pattaya

1.02 km

Terminal 21 Pattaya Pier

1.16 km

Terminal 21

1.17 km

10 Available Room Types

Studio

42 Square Meter

Shower

Telephone

Air Conditioning

Kitchenette

Refrigerator

Desk

Free Toiletries

Toilet

Microwave

Kitchen

Cable Channels

View

Electric Kettle

Kitchenware

Toaster

City view

Towels

Private bathroom

Blackout curtains

Wardrobe/Closet

Clothes Rack

Daily housekeeping

Fire extinguisher

Free bottled water

Full kitchen

Hair dryer

Safe

Free Wifi

Locker

Mirror

Non-smoking

Safety/security feature

Sitting Area

Smoke detector

Trash cans

Walk-in shower

Window

Tea/Coffee Maker

Kettle

Baby cot (upon request)

Smoking allowed

Bathrobes

Slippers

Balcony/Terrace

Sofa

Deluxe Suite, 1 Bedroom

Smoking allowed

Satellite Channels

Blackout curtains

Refrigerator

Daily housekeeping

Free Wifi

Kitchenette

Telephone

Desk

Towels

Sleep comfort items

Shower

Stovetop

Private bathroom

Free Toiletries

Air Conditioning

Extra Long Beds (> 6.5 ft)

Clothes Rack

Kitchen

Microwave

Free bottled water

Room service [24-hour]

Wardrobe/Closet

Fire extinguisher

Full kitchen

Safe

Kitchenware

Mirror

Non-smoking

Safety/security feature

Cable Channels

Sitting Area

Trash cans

One-Bedroom Suite

50 Square Meter

Shower

Telephone

Air Conditioning

Kitchenette

Refrigerator

Desk

Free Toiletries

Toilet

Microwave

Kitchen

Cable Channels

View

Dining Area

Electric Kettle

Kitchenware

Toaster

City view

Towels

Dining Table

Upper floors accessible by elevator

Private bathroom

Blackout curtains

Wardrobe/Closet

Clothes Rack

Fire extinguisher

Free bottled water

Full kitchen

Safe

Mirror

Non-smoking

Safety/security feature

Sitting Area

Smoking allowed

Trash cans

Free Wifi

Walk-in shower

Baby cot (upon request)

Accessible by elevator

Locker

Smoke detector

Bathrobes

Hair dryer

Slippers

Tea/Coffee Maker

Window

Two-Bedroom Suite

109 Square Meter

Shower

Telephone

Air Conditioning

Kitchenette

Balcony/Terrace

Refrigerator

Desk

Free Toiletries

Toilet

Microwave

Patio

Kitchen

Cable Channels

Sofa

View

Dining Area

Electric Kettle

Kitchenware

Toaster

City view

Towels

Dining Table

Outdoor Dining Area

Upper floors accessible by elevator

Private bathroom

Blackout curtains

Wardrobe/Closet

Clothes Rack

Fire extinguisher

Free bottled water

Full kitchen

Safe

Mirror

Non-smoking

Safety/security feature

Sitting Area

Smoking allowed

Trash cans

Free Wifi

Deluxe Studio

Non-smoking

Satellite Channels

Blackout curtains

Refrigerator

Daily housekeeping

Free Wifi

Kitchenette

Telephone

Desk

Towels

Sleep comfort items

Shower

Stovetop

Private bathroom

Free Toiletries

Air Conditioning

Extra Long Beds (> 6.5 ft)

Clothes Rack

Kitchen

Microwave

Free bottled water

Room service [24-hour]

Cable Channels

Kitchenware

Safe

Wardrobe/Closet

Fire extinguisher

Full kitchen

Mirror

Safety/security feature

Sitting Area

Smoking allowed

Trash cans

Hotel Details

AI Summary

Nova Park Hotel Property Details

Nova Park Hotel is a welcoming 3-star accommodation located in Pattaya, Chonburi, Thailand. This hotel offers a family-friendly atmosphere, highlighted by its comfortable family rooms and a kids' club, ensuring a pleasant stay for all guests. With essential amenities and a focus on hospitality, it provides a convenient base for exploring the vibrant city of Pattaya.

Services & Amenities

Nova Park Hotel offers a wide array of facilities for a comfortable stay, including free Wi-Fi, a restaurant, and a bar. Guests can enjoy an outdoor pool, massage service, and a library. Family-friendly amenities include family rooms and a kids' club. Additional conveniences comprise free parking, free shuttle service, 24-hour reception, air conditioning, disabled facilities, laundry and dry cleaning services, room service, daily housekeeping, and balconies. The hotel also features English and Thai speaking staff.

Location and Transportation

Nova Park Hotel is situated in the Banglamung area of Chonburi, Thailand, at 80/164 Moo 9 Soi Sookrudee Nongprue. Its location in Pattaya makes it accessible primarily via private vehicles or local taxi services. Guests can use major local roads to reach the hotel conveniently and explore the surrounding vibrant city and its attractions.

Facilities Details

Pool and Spa

Massage

Outdoor Pool

Fitness Center

Spa

Parking and Transportation

Shuttle Service (free)

Free Parking

Food & Drink

Bar

Restaurant

Room Service

Special Diet Meals (upon request)

Bottle of water

Kitchen

Front Desk Services

24-Hour Front Desk

Concierge Service

Entertainment and Family Services

Kids club

Air conditioning in public area

Smoke-free property

Family/child friendly

Evening Entertainment

Swimming pool [kids]

Safety deposit boxes

Business Facilities

Fax/Photocopying

Meeting/Banquet Facilities

Business Center

Shops

Shops (on site)

Hair/Beauty Salon

Common Areas

Library

Terrace

Chapel/Shrine

Game Room

Cleaning Services

Dry Cleaning

Laundry

Daily Housekeeping

Ironing Service

Body thermometer

Daily disinfection in all rooms

Daily disinfection in common areas

Doctor/nurse on call

Face coverings on staff

First aid kit

Hand sanitizer

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Protective screens in common areas

Rooms sanitized between stays

Staff trained in safety protocol

Temperature check for guests and staff

Suit Press

Hygiene certification

Individually-wrapped food options

Languages Spoken

English Spoken

Thai Spoken

Spanish Spoken

Korean Spoken

Dutch Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Family Rooms

Air Conditioning

Facilities for Disabled Guests

Garden

Swimming pool

Swimming pool [outdoor]

Elevator

Heating

Designated Smoking Area

Check-in [24-hour]

Security [24-hour]

Car park [free of charge]

Car park [on-site]

Pets may not be left unattended

Couple's room

Wheelchair accessible

CCTV in common areas

Swimming pool [indoor]

Exterior corridor

Frequently Asked Questions About Nova Park Hotel

AI Summary

1. Is parking available at Nova Park Hotel?

Yes, Nova Park Hotel offers free parking for guests.

2. Does Nova Park Hotel have an outdoor swimming pool?

Yes, guests can enjoy an outdoor swimming pool at Nova Park Hotel.

3. Are there dining options at Nova Park Hotel?

Yes, Nova Park Hotel features a restaurant and a bar for guests' convenience.

4. Does Nova Park Hotel offer Wi-Fi?

Yes, guests can enjoy free Wi-Fi access throughout Nova Park Hotel.

5. Is Nova Park Hotel suitable for families?

Yes, Nova Park Hotel offers family rooms and a kids' club, making it suitable for families.

6. What services does the reception offer at Nova Park Hotel?

Nova Park Hotel has a 24-hour reception desk to assist guests at any time.

7. Are laundry services available at Nova Park Hotel?

Yes, guests can utilize both laundry service and dry cleaning service at Nova Park Hotel.

8. Does Nova Park Hotel have air conditioning?

Yes, all accommodations at Nova Park Hotel are equipped with air conditioning.

9. Is room service available at Nova Park Hotel?

Yes, Nova Park Hotel provides room service for guests.

10. Does Nova Park Hotel offer shuttle service?

Yes, Nova Park Hotel provides a free shuttle service for guests.