OYO 786 Bangsaray Village Resort

Firstly I have to say we booked this resort through luxury Escapes, we got dudded big time by this organisation. We arrived to find that our booking was via Expedia and all that we were to receive was non exist ant and we got breakfast and no more. This resort never does just breakfast with luxury Escapes. Initially things were quite frosty when we found our booking was messed up but Alpine worked with us to attempt to rectify the situation which included contacting Australia. All to no avail, brilliant customer service. Alpine and Mikka at the front of house made everyone feel welcome. Fa the little girl in the restaurant was great as well. The resort had been closed for quite some time and there were cosmetic things that needed doing but just mention it a work was done. The rooms are large, well designed and with everything that you need including a coffee machine. If people are traveling to khaoLak and looking for a place to stay in the area where you can kick back and totally relax this is the place for you.

I first stayed here way back in 2007 and it’s just as beautiful and relaxing as it was then! John and his wife are great host and their daughter Daisy is adorable! The grounds are so much more dense now compared to the last times I stayed here which I think was 2011! I now have retired in Thailand and this was my first visit here but we have booked for February already

This is my second time here and to be honest its was not quite the same as it was the first time. It still has a great relaxed atmosphere , comfy beds with good working air con and WiFi . The owners are still helpful and friendly, though i was a bit suprised i did not get offered any extra discount due to the fact we had problems with no water for our first 4 nights. The rooms are in need of some updating /maintenance and the (differnt staff) just aren't as friendly as the staff before.