Railay Phutawan Resort

3.0 / 5

•

516 M.2 Ao Nang, Muang Krabi, Krabi, Thailand 81000

Reviews from Guests

3.0/5

485

Reviews

from real guests

eshrefe2024

This is the fourth time I have stayed at the Phutawan Resort. The last two times have each been for 20 days. Originally I was hesitant about staying as it has a two star hotel rating I believe the reason is they don't have a phone in the room. It should be rated much higher for the accomation and postcard perfect views. I come to Railay Beach to unwind by reading books on the beach and by the pool. The view from the pool area is breathtaking. The breakfaster is more than adequate, The complimentary breakfast menu has now been updated to offer an a la Carte selection which varies each day. The staff are all fabulous and courteous. If I need to be dropped off or picked up from the beach they will drop me off at Walking street The reason I keep coming back is that it is a quiet atmosphere, fantastic value. It has everything I want and nothing I don't. Of course I will be back next year and for the foreseeable future. It is my favourite place in the world Eshref Eyiam

Viktoriaholmes1111

I’ve stayed in over 40 hotels in Thailand (and over 90 countries) and this was honestly one of the most frustrating and disappointing experiences I’ve had anywhere. First, they demanded a 2000 baht “damage deposit” at check-in — something I was NEVER informed about beforehand. I’ve stayed at luxury resorts, boutique hotels, beach villas, and budget properties, and rarely have I been treated with this level of distrust before even getting to the room. Then came the shock of learning they wanted to charge nearly the SAME PRICE (1,200 bhat) as the adult room rate for my 6-year-old child. A six-year-old. Completely unreasonable and honestly felt like a cash grab at every possible opportunity. To make matters worse, the hotel is stuck up on a hill far from everything. The walk to the main strip is easily 15–20 minutes, and in Thailand’s heat and humidity it feels even longer — especially with a child. Forget casually going out for snacks, restaurants, or 7-Eleven runs unless you’re ready for an exhausting uphill trek back. The location is advertised far better than the reality. The entire experience felt overpriced, inconvenient, and unfriendly toward families. Between the hidden fees, ridiculous child pricing, and isolated location, this hotel completely failed to deliver the relaxing vacation experience we expected. There are FAR better hotels in the area with honest pricing, better locations, and staff who actually make guests feel welcome instead of constantly trying to squeeze more money out of them. I would absolutely never stay here again and would strongly advise families to look elsewhere. Personally, I will never be returning to Railay Beach simply because of this awful experience that has permanently tarnished our experience in Thailand and left a very bitter taste in my mouth.

944antoine

A piece of paradise!!! From the wonderful setting, impeccable structure and impeccable comfort, but also and above all from the kindness of all the staff worthy of the most beautiful hotels we have been lucky enough to frequent. Not to be missed without a doubt. Thanks to all the staff. We will not forget our stay thanks to your smiles and efforts. Railay doesn't tell us, she lives. Go ahead and discover this pearl. We loved it.

Facilities Details

Breakfast service

Buffet-Style Restaurant

Airport Shuttle (free)

Air Conditioning

Free Wifi

Internet

Family/child friendly

Family Rooms

Bar

Meeting/Banquet Facilities

Designated Smoking Area

Tour Desk

Shuttle Service (free)

Room Service

Daily Housekeeping

Non-smoking Rooms

Outdoor Pool

Fax/Photocopying

Laundry

Snack Bar

Canoeing

Restaurant

Ticket Service

Fishing

BBQ Facilities

Hiking

Terrace

Babysitting/Child Services

English Spoken

Thai Spoken

Wi-Fi in public areas

Diving

Garden

Horseback Riding

Pool with view

Public bath

Snorkeling

Swimming pool

Swimming pool [outdoor]

Tours

Anti-viral cleaning products

Body thermometer

Portuguese Spoken

Cashless payment service

Daily disinfection in all rooms

Daily disinfection in common areas

Doctor/nurse on call

Face coverings on staff

First aid kit

Guest rooms seal after sanitization

Hand sanitizer

Hot water linen and laundry washing

Korean Spoken

Physical distancing of at least 1 meter

Professional-grade sanitizing services

Room sanitization opt-out available

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Shared stationery removed

Staff trained in safety protocol

Temperature check for guests and staff

A la carte breakfast

Asian breakfast

German Spoken

Romanian Spoken

Dutch Spoken

Halal breakfast

Shoeshine

Azerbaijani Spoken

Suit Press

Poolside bar

Bulgarian Spoken

Greek Spoken

Air conditioning in public area

Finnish Spoken

Dry Cleaning

Elevator

Postal service

Smoke-free property

Hungarian Spoken

Business Center

Game Room

Library

Karaoke

Entertainment Staff

Taxi service

Restaurant breakfast

Kitchen

Food delivery

Fireplace

Soup in restaurant

Breakfast takeaway service

Happy hour

Luggage storage

Swimming pool [kids]

CCTV in common areas

Breakfast [continental]

CCTV outside property

Xerox/fax in business center

International cuisine in restaurant

Swimming pool [indoor]

Coffee shop

Individually-wrapped food options

Breakfast service

Buffet-Style Restaurant

Airport Shuttle (free)

Air Conditioning

Free Wifi

Internet

Family/child friendly

Family Rooms

Bar

Meeting/Banquet Facilities

Designated Smoking Area

Tour Desk

Shuttle Service (free)

Room Service

Daily Housekeeping

Non-smoking Rooms

Outdoor Pool

Fax/Photocopying

Laundry

Snack Bar

Canoeing

Restaurant

Ticket Service

Fishing

BBQ Facilities

Hiking

Terrace

Nearby Location

Diamond Cave / Phra Nang Nai Cave

108 m

Monkey Corner

265 m

Tonsai Beach

1.12 km

Pai Plong Beach

1.76 km

Ao Nang Local Market

3.07 km

Lore's Ancient tree

197 m

First medical clinic Railay

291 m

Railay East Walking Alley

295 m

Takecare clinic railey

308 m

Mangrove

318 m

Aonang Al-Munuawarah Mosque

2.59 km

Masjid Ban Ao Nam Mao

3.26 km

Krabi Resort Beach

3.47 km

Night Market Place Krabi

3.56 km

Ao Nang Nopparat Thara Pier

4.49 km

10 Available Room Types

Jacuzzi Suite

Bathrobes

Hair dryer

Mirror

Free Toiletries

Towels

TV [in bathroom]

Whirlpool bathtub

Free Wifi

In-room tablet

Cable Channels

Air Conditioning

Blackout curtains

Linens

Slippers

Umbrella

Tea/Coffee Maker

Free welcome drink

Fruits/snacks

Kettle

Minibar

Separate living room

Sofa

Window

Dressing room

Safe

Sleep comfort items

Non-smoking

Shower

Electric Kettle

Satellite Channels

Iron

Refrigerator

Daily housekeeping

Free bottled water

Extra Long Beds (> 6.5 ft)

Room service [24-hour]

Bathtub

Telephone

Balcony/Terrace

Desk

Wardrobe/Closet

Ironing Facilities

Cottage

35 Square Meter

Tea/Coffee Maker

Minibar

Shower

Air Conditioning

Hair dryer

Balcony/Terrace

Refrigerator

Free Toiletries

Toilet

Satellite Channels

Fireplace

View

Electric Kettle

Garden view

Mountain view

Towels

Upper floors accessible by stairs only

Clothes Rack

Private bathroom

Sleep comfort items

Non-smoking

Iron

Blackout curtains

Daily housekeeping

Free Wifi

Free bottled water

Extra Long Beds (> 6.5 ft)

Room service [24-hour]

Family Side Sea View

Towels

Sleep comfort items

Non-smoking

Shower

Electric Kettle

Satellite Channels

Iron

Blackout curtains

Refrigerator

Minibar

Free Toiletries

Hair dryer

Daily housekeeping

Air Conditioning

Free Wifi

Free bottled water

Extra Long Beds (> 6.5 ft)

Balcony/Terrace

Room service [24-hour]

Superior Twin Room

35 Square Meter

Tea/Coffee Maker

Minibar

Shower

Air Conditioning

Hair dryer

Refrigerator

Free Toiletries

Toilet

Slippers

Satellite Channels

Fireplace

Sofa

Electric Kettle

Garden view

Towels

Upper floors accessible by stairs only

Clothes Rack

Private bathroom

Mirror

Free Wifi

Pool facilities

Cable Channels

Telephone

Video Games

Blackout curtains

Linens

Socket near the bed

Umbrella

Free bottled water

Daily housekeeping

Desk

Ground floor available

Trash cans

Window

Hardwood/Parquet floors

Wardrobe/Closet

Ironing Facilities

Baby cot (upon request)

Accessible by stairs

Sleep comfort items

Non-smoking

Iron

Extra Long Beds (> 6.5 ft)

Room service [24-hour]

Kettle

Balcony/Terrace

Openable window

Grand Room, Sea View

Towels

Sleep comfort items

Non-smoking

Shower

Electric Kettle

Satellite Channels

Iron

Blackout curtains

Refrigerator

Minibar

Free Toiletries

Hair dryer

Daily housekeeping

Air Conditioning

Free Wifi

Free bottled water

Extra Long Beds (> 6.5 ft)

Balcony/Terrace

Room service [24-hour]

Hotel Details

AI Summary

Railay Phutawan Resort Property Details

Railay Phutawan Resort is a delightful 3-star resort nestled in the scenic Railay area of Krabi, Thailand. Offering a serene and relaxing atmosphere, this resort is an ideal choice for travelers seeking a peaceful escape amidst natural beauty. Guests can enjoy comfortable accommodations and a refreshing outdoor swimming pool, perfect for unwinding after a day of exploring the stunning surroundings.

Services & Amenities

Railay Phutawan Resort offers a wide array of facilities and services to ensure a comfortable stay. Guests can enjoy free Wi-Fi, an outdoor swimming pool, and delicious dining at the on-site restaurant and snack bar. Additional amenities include room service, a bar, daily housekeeping, laundry service, and non-smoking rooms. For recreation, the resort provides canoeing, fishing, hiking, and BBQ facilities. Practical services like a tour desk, ticket service, meeting/banquet facilities, fax/photocopying, and a free shuttle service are also available for convenience.

Location and Transportation

Railay Phutawan Resort is located in the beautiful Railay area of Krabi, Thailand. This stunning peninsula is famously known for its towering limestone cliffs and pristine beaches. Access to Railay is typically by boat from mainland points such as Ao Nang or Krabi Town. The resort also offers a free shuttle service, facilitating convenient travel for guests to and from designated arrival points.

Facilities Details

Pool and Spa

Outdoor Pool

Parking and Transportation

Shuttle Service (free)

Airport Shuttle (free)

Food & Drink

Room Service

Bar

Snack Bar

Restaurant

BBQ Facilities

A la carte breakfast

Asian breakfast

Buffet-Style Restaurant

Halal breakfast

Poolside bar

Breakfast service

Restaurant breakfast

Kitchen

Soup in restaurant

Happy hour

Breakfast [continental]

International cuisine in restaurant

Coffee shop

Front Desk Services

Tour Desk

Ticket Service

Activities

Canoeing

Fishing

Hiking

Diving

Horseback Riding

Snorkeling

Entertainment and Family Services

Babysitting/Child Services

Air conditioning in public area

Postal service

Smoke-free property

Family/child friendly

Karaoke

Entertainment Staff

Food delivery

Fireplace

Luggage storage

Swimming pool [kids]

Xerox/fax in business center

Business Facilities

Meeting/Banquet Facilities

Fax/Photocopying

Business Center

Common Areas

Terrace

Game Room

Library

Cleaning Services

Daily Housekeeping

Laundry

Anti-viral cleaning products

Body thermometer

Cashless payment service

Daily disinfection in all rooms

Daily disinfection in common areas

Doctor/nurse on call

Face coverings on staff

First aid kit

Guest rooms seal after sanitization

Hand sanitizer

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Professional-grade sanitizing services

Room sanitization opt-out available

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Shared stationery removed

Staff trained in safety protocol

Temperature check for guests and staff

Shoeshine

Suit Press

Dry Cleaning

Breakfast takeaway service

Individually-wrapped food options

Languages Spoken

English Spoken

Thai Spoken

Portuguese Spoken

Korean Spoken

German Spoken

Romanian Spoken

Dutch Spoken

Azerbaijani Spoken

Bulgarian Spoken

Greek Spoken

Finnish Spoken

Hungarian Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Non-smoking Rooms

Family Rooms

Air Conditioning

Garden

Pool with view

Public bath

Swimming pool

Swimming pool [outdoor]

Tours

Elevator

Designated Smoking Area

Taxi service

CCTV in common areas

CCTV outside property

Swimming pool [indoor]

Frequently Asked Questions About Railay Phutawan Resort

AI Summary

1. Does Railay Phutawan Resort offer free Wi-Fi?

Yes, free Wi-Fi is available throughout Railay Phutawan Resort.

2. Is there a swimming pool at Railay Phutawan Resort?

Yes, Railay Phutawan Resort features an outdoor swimming pool for guests to enjoy.

3. Does Railay Phutawan Resort have dining facilities?

Yes, guests can dine at the on-site restaurant and snack bar, and room service is also available.

4. Are non-smoking rooms available at Railay Phutawan Resort?

Yes, Railay Phutawan Resort provides non-smoking rooms.

5. Does the resort offer a shuttle service?

Yes, Railay Phutawan Resort offers a complimentary shuttle service for guests.

6. Can I arrange tours at Railay Phutawan Resort?

Yes, the resort has a tour desk and offers ticket service to help guests arrange activities.

7. Are there family-friendly amenities at Railay Phutawan Resort?

Yes, Railay Phutawan Resort offers family rooms.

8. What recreational activities are available at Railay Phutawan Resort?

Guests can enjoy activities such as canoeing, fishing, hiking, and using the BBQ facilities at the resort.

9. Is laundry service available at Railay Phutawan Resort?

Yes, laundry service is provided for guest convenience at Railay Phutawan Resort.

10. Does Railay Phutawan Resort have meeting or banquet facilities?

Yes, the resort features meeting/banquet facilities for various events.