Khaolak Palm Hill Resort

Our family stayed here for little over a week and we booked on the fly. While the place was ok, had a good location and friendly staff, everything was always very average. I don't want to write a bad review since this resort is not bad per say. It's favored by German elderly tourists and so it's quiet and calm. Breakfast was always the same - not bad, but average. It did the job but I didn't look forward to it. Room was clean but desperately needs an update. I guess for the price it's ok but I believe Thailand could offer better for the price. Pool and general areas were clean but here and there were things that could use some maintenance. I'm guessing the sharp and coarse gravel used around the pool area is a thing in Thailand resorts but it's not nice to walk on barefoot allthough it makes slipping impossible. From the hotel you need to take a taxi to the night market and to the better beaches but that was not an issue for us. The closest beach area is at a walking distance but it's heavily taken over by resorts. Restaurants, shops, pharmacy, bars and services are all very close on the main street. While the busy main street is close by, the noise does not carry over to the hotel so it's quite peaceful. Staff was very sweet, helpful and always smiling.

The location was good and that's about all. The rooms were smelly and damp so all clothes smelt. No sunshine on the room to dry anything so towels always wet. Shower had painted walls which was flaking and damp. Worms in shower and lizards in the room. Staff helpful and friendly. Pool had black tiles so water looked disgusting and not inviting. No handrail to enter pool. Visited the beach every day. Pictures from website 6 years out of date. The hotel needs a lot of money spending on it to bring it up to any standard. Would not recommend.

Just having our last day of an amazing week at Khao Lak Palm Hill. From the moment we arrived it has been first class. Our room is simply beautiful. The place itself is spotlessly clean and the staff are just the loveliest people. It was our wedding anniversary 4 days ago and the owner bought me a beautiful bouquet of flowers. Nothing is too much trouble here. We are currently travelling around Thailand and this week has just been so so wonderful. We will be back next year without a doubt.