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Reviews from Guests

2.0/5

tripadvisor

2

Reviews

from real guests

westy209

4

/

5

I had been to Thailand many times golfing on wonderful courses with my friends Ian Rathbone Brian Price Jeffrey Hosfield Mark Dixon Ian Carter and of course Wendy. After Wendy visited Cha Am she enjoyed a lovely month there staying at The Gems Hotel then a lovely quiet area but soon found nice Thai friends who took us all around the area enjoying Thai food where the Thai locals ate one girl impressed us Linda she was always at hand ready to help may be the regular 20Bhat tips were the attraction as is normal but she did us proud. Now we are returning to Cha Am to the Talay Hotel and Villa booked in for ten days a trip down memory lane. The staff we have contacted appear in true Thai style to. be very helpful we are so looking forward to meeting them and enjoying their hospitality then across to Pattaya by ferry. We will let you no how our trip at Cha am at a later date take care B Lucky ps. Had to put 2016 in when did you go box

budgriffiths1

1

/

5

just spent one hour at the gems hotel cha am , dont know who took the photographs of this hotel but i can only say that they are brilliant photographers, they made a complete dump look wonderfull, why do people do this to clean living human beings, the reception area smelt of cat urine , the bedrooms were filthy , the carpets and bed linen were heavily stained and the curtains were extremely smelly and badly stained , the ceiling in the room was black with mould and the mattress was heavily blood stained, when we complained we were treated very badly , we were told that the cleaners must have missed the problems and they would send them to re clean the room , how they were going to remove the blood , the stains on the carpet , and the mould of the whole of the ceiling is beyond me, , we were informed that they had no other rooms that were any different and we would have to put up with it , we phoned our rep, she pretended she no longer understood english and that her office was not open for four days due to it being their holidays ,i then tried to contact the travel agent in england SOUTHALL TRAVEL who put us on hold for ten minutes then cut us off ,we phoned back and asked to speak to someone who could help us in this horrendous situation , the said they would get the manager right away but cut us off once again , we decided we had no other option but to abort our long needed holiday and booked a taxi back to bangcock where we had to pay to stay in another hotel, please be advised that the GEMS hotel in cha am is not as described on their website , it is very dirty and scruffy , the cats are allowed to roam anywhere within the the hotel and the overall hygene is attrocious,we are now back home and have no desire to pursue any type of compensation claim due to the fact that to pursue this issue would remind us of the worst hotel we had ever had the misfortune to ever walk into .

Facilities Details

Air Conditioning

Free Wifi

Sauna

Bar

Meeting/Banquet Facilities

Lao Spoken

Snack Bar

Babysitting/Child Services

Laundromat

Express Check-in/Check-out

RV, bus, truck parking

Wired Internet

Dryer

Doctor/nurse on call

Solarium

Newspapers

Restaurant

Dutch Spoken

Grocery Deliveries

Garden

Air conditioning in public area

Nearby Location

Cha-Am Beach

Cha-Am Beach

385 m

Cha-Am View Point

Cha-Am View Point

730 m

Chil chil @ Sea

Chil chil @ Sea

1.46 km

Cha-am Wednesday Night Market

Cha-am Wednesday Night Market

1.86 km

Wattana-Chaam Presbyterian Church

Wattana-Chaam Presbyterian Church

929 m

ICU Cha-am Hospital

ICU Cha-am Hospital

947 m

Cha-am Hospital

Cha-am Hospital

1.03 km

Cha-am Love Church

Cha-am Love Church

1.14 km

King Naresuan Monument

King Naresuan Monument

1.39 km

64 South Cha-am

64 South Cha-am

2.01 km

Cha-am Railway Station

Cha-am Railway Station

2.08 km

Cha-am Forest Park

Cha-am Forest Park

2.89 km

Nong Sala Railway Station

Nong Sala Railway Station

11.53 km

Discounts recommended for you

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Hotel Details

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About Gems Cha Am

Gems Cha Am is a welcoming 3-star hotel located in thailand, offering a comfortable and relaxing atmosphere for travelers. This hotel provides a range of amenities designed to enhance guest convenience and ensures a pleasant stay for visitors to the area.


Services & Amenities at Gems Cha Am

Gems Cha Am offers guests a variety of convenient facilities including free Wi-Fi, a bar, a snack bar, and a restaurant. The hotel provides useful services such as a babysitting service, coin-operated washing machine, dryer, grocery delivery service, and express check-in/check-out. Guests can also benefit from air conditioning, newspapers, meeting/banquet facilities, a solarium, a sauna, a garden, and doctor/nurse on call. Parking for RVs, buses, and trucks is available, and staff are proficient in Laotian and Dutch.


Facilities Details

Pool and Spa

Solarium

Sauna

Parking and Transportation

RV, bus, truck parking

Food & Drink

Bar

Snack Bar

Restaurant

Grocery Deliveries

Front Desk Services

Express Check-in/Check-out

Newspapers

Entertainment and Family Services

Babysitting/Child Services

Laundromat

Air conditioning in public area

Business Facilities

Meeting/Banquet Facilities

Cleaning Services

Doctor/nurse on call

Languages Spoken

Lao Spoken

Dutch Spoken

Internet Access in public areas

Free Wifi

Wired Internet

Miscellaneous

Dryer

Air Conditioning

Garden

Frequently Asked Questions About Gems Cha Am

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1. Is Wi-Fi available at Gems Cha Am?

Yes, Gems Cha Am offers free Wi-Fi and wired internet access for guests.

2. Does Gems Cha Am have a restaurant or bar?

Yes, Gems Cha Am features a restaurant, a bar, and a snack bar for dining and refreshments.

3. Is parking available at Gems Cha Am?

Yes, parking is available at Gems Cha Am, including facilities for RVs, buses, and trucks.

4. Are laundry facilities provided at Gems Cha Am?

Yes, Gems Cha Am has a coin-operated washing machine and a dryer available for guest use.

5. Does Gems Cha Am offer babysitting services?

Yes, a babysitting service is available at Gems Cha Am.

6. Are there meeting facilities at Gems Cha Am?

Yes, Gems Cha Am provides meeting and banquet facilities for events.

7. Is air conditioning available in the rooms at Gems Cha Am?

Yes, air conditioning is provided in the rooms at Gems Cha Am for guest comfort.

8. Are there wellness facilities like a sauna at Gems Cha Am?

Yes, guests can enjoy a sauna and a solarium at Gems Cha Am.