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Reviews from Guests

4.0/5

tripadvisor

1,129

Reviews

from real guests

Андрей С

5

/

5

Relaxed at this hotel with his wife in February 2025. The hotel is very nice. This is the second time we have chosen Sugar hotels. Before that, we rested Sugar marina surf. He's also on Kata, but...

ycwoh

5

/

5

Booked a pool access room. Clean. Quiet. Bed was nicely set up. Helpful staff. Express check-out. Nice 'pools'. Around 8 swimming pools, set up in tiers. 1 pool serve few rooms only. There were only...

Jet13970067171

3

/

5

Booked a room with direct access to pool. Room was clean and spacious. Breakfast was very poor in my opinion not what we were expecting from a holiday hotel. Hotel is on hill not an issue for us but...

Facilities Details

Outdoor Pool

Massage

Fitness Center

Hot Tub

Spa

Free Parking

Valet Parking

Bar

Room Service

Restaurant

A la carte breakfast

Asian breakfast

Breakfast [buffet]

Full american breakfast

Poolside bar

Western breakfast

Special Diet Meals (upon request)

Breakfast service

Room Service

Bottle of water

Happy hour

Restaurants

Breakfast [continental]

Coffee shop

Concierge Service

24-Hour Front Desk

Tour Desk

Evening Entertainment

Entertainment Staff

Soundproof Rooms

Babysitting/Child Services

Air conditioning in public area

Contactless check-in/out

Smoking area

Family/child friendly

Game Room

Nightclub/DJ

Meeting/Banquet Facilities

Concierge

Doorman

Grooming service

Ironing Service

Convenience store

Safety deposit boxes

Food delivery

Kids meal

Non-smoking Rooms

Luggage storage

Laundry service

Elevator

Swimming pool [kids]

Xerox/fax in business center

Dry Cleaning

Business facilities

Babysitting service

Daily Housekeeping

Meeting/Banquet Facilities

Fax/Photocopying

Business Center

Shops (on site)

Terrace

Shared Lounge/TV Area

Library

Ironing Service

Daily Housekeeping

Laundry

Dry Cleaning

Anti-viral cleaning products

Cashless payment service

Daily disinfection in all rooms

Daily disinfection in common areas

Face coverings on staff

First aid kit

Guest rooms seal after sanitization

Hand sanitizer

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Protective screens in common areas

Room sanitization opt-out available

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Shared stationery removed

Staff trained in safety protocol

Sterilizing equipment

Temperature check for guests and staff

Shoeshine

Breakfast takeaway service

Hygiene certification

Individually-wrapped food options

English Spoken

Chinese [Mandarin]

Filipino Spoken

Japanese Spoken

Russian Spoken

Thai Spoken

Khmer Spoken

Portuguese Spoken

Spanish Spoken

Korean Spoken

German Spoken

Dutch Spoken

Finnish Spoken

Hebrew Spoken

Croatian Spoken

Hungarian Spoken

Latvian Spoken

Indonesian Spoken

Icelandic Spoken

Norwegian Spoken

Thai

English

Japanese

Filipino

Russian

Free Wifi

Internet

Wi-Fi in public areas

Air Conditioning

Designated Smoking Area

Non-smoking Rooms

Computer station

Garden

Pool with view

Public bath

Swimming pool

Swimming pool [outdoor]

Tours

All Spaces Non-Smoking (public and private)

Elevator

Front desk [24-hour]

Security [24-hour]

Airport transfer

Car park [free of charge]

Car park [on-site]

Fire extinguisher

Gym/fitness

Taxi service

Rooftop area

Spa/sauna

Smoke alarms

CCTV in common areas

CCTV outside property

Rental car

On-site entertainment

Exterior corridor

Safety/security feature

Nearby Location

Kata Beach

Kata Beach

818 m

Kata Walking Street @ the Beach

Kata Walking Street @ the Beach

1.24 km

SKYLINE ADVENTURE PHUKET

SKYLINE ADVENTURE PHUKET

2.46 km

Karon Beach

Karon Beach

3.41 km

Rawai Park

Rawai Park

4.89 km

Takecare Clinic Doctor Kata Karon

Takecare Clinic Doctor Kata Karon

781 m

Kata Beach Transfer

Kata Beach Transfer

803 m

GMKT Church

GMKT Church

818 m

Phuket Friendship Church

Phuket Friendship Church

904 m

Healthplus Medical Clinic Phuket

Healthplus Medical Clinic Phuket

1.80 km

ISKCON PHUKET

ISKCON PHUKET

1.88 km

Masjid Nurul Ibadah

Masjid Nurul Ibadah

3.48 km

Doctor Karon Medical Clinic

Doctor Karon Medical Clinic

3.82 km

Dental Clinic

Dental Clinic

4.26 km

Masjid Rawai

Masjid Rawai

4.29 km

Sugar Palm Grand Hillside Hotel in Kata Beach Phuket