Coconut Village Resort

3.0 / 5

•

20 Prachanukroh Road, Patong, Kathu, Phuket, Thailand 83150

Reviews from Guests

3.0/5

554

Reviews

from real guests

Trevor1958

We spent ten nights at this resort looking to relax and unwind during our stay and we were not disappointed, our room no 307 overlooked the pool at ground floor level and was very well maintained by the lovely lady who serviced our room most days. Never an issue getting a sunbed and the service at both the pool bar and the restaurant in the mornings was first class, I have to mention Wanchi who provided excellent service at the pool bar and during breakfast in the mornings he is a real asset to this hotel and a really helpful guy. The staff in the restaurant were also very good and the breakfast offering was fairly good although not varied very often. The staff who I believe were quite new on the reception did not always understand English which at times made communication quite difficult but not a major issue. Great to have Wi-fi at the hotel throughout our stay and we were close to all the amenities, the beach was just five minutes away with a seven/eleven store right on the doorstep. The only negative was that the bed was a little hard and we didn't always get a great nights sleep but all in all a good location well priced with a very relaxing atmosphere.

John1966B

Our stay at Coconut Village Resort & Spa Phuket was extremely disappointing and ultimately unbearable. The hotel is very dated and clearly in need of refurbishment, with tired facilities, poor maintenance, and a below-average breakfast that didn’t meet even basic expectations. The biggest issue by far was the noise. The so called tropical rooms are right by a busy road, and the constant sound of cars and motorbikes is incredibly loud and continues well into the night. Sleep was almost impossible, even with earplugs. The lack of proper soundproofing makes this completely unacceptable for a hotel that’s meant to be a place to relax. When we raised this during our stay, the response from staff was poor. We were offered another room just three doors away, which would have made absolutely no difference given the source of the noise. We were then told we couldn’t move to a different, quieter block because it would be considered a “downgrade” at that point, we would have accepted anything just to get some sleep. The complete lack of flexibility or understanding was frustrating. In the end, the situation became so bad that we left with 4 nights still remaining on our booking and were not offered any refund. We then booked another hotel for remaining 4 nights adding extra cost to our holiday. That says everything about how uncomfortable the stay was. When we checked out, we were asked if there was anything they could do. I said that a refund for the remaining nights would be a reasonable gesture of goodwill, given the circumstances. Instead, they hid behind the fact that the booking was made through a third party. But realistically, who doesn’t use platforms like Trip, Booking or Trivago nowadays? It felt like an excuse rather than an attempt to resolve a genuine issue. I would not recommend this hotel to anyone looking for a relaxing break.

mikabba

Nice hotel, quite well placed in Patong, 50 from a nice market, 5 minutes from the beach, glued to a 7/11... Rooms that deserve a little bit of expense, but nothing dramatic, nice pool. We had a poolside room and that's fine! Considering the traffic on the road in front of the hotel, I think the rooms facing road are very noisy! Big black point of the stay, breakfast... the room is ugly, we are locked up (there are 3 tables outside) while we would like to be outside... and we did not find it very good... In short, not bad if you have a good price!

Facilities Details

Breakfast service

Buffet-Style Restaurant

Free Parking

Check-in [24-hour]

Airport Shuttle (free)

Air Conditioning

Free Wifi

Internet

Kids club

Family/child friendly

Family Rooms

Hot Tub

Spa

Sauna

Shared Kitchen

Bar

Meeting/Banquet Facilities

Heating

All Spaces Non-Smoking (public and private)

Designated Smoking Area

Facilities for Disabled Guests

Currency Exchange

Shared Lounge/TV Area

Daily Housekeeping

Fax/Photocopying

Fishing

Terrace

Restaurant

Lockers

Laundry

Tour Desk

Diving

Shops (on site)

BBQ Facilities

Outdoor Pool

24-Hour Front Desk

Non-smoking Rooms

Massage

Room Service

Canoeing

Concierge Service

English Spoken

Russian Spoken

Thai Spoken

Wi-Fi in public areas

Garden

Golf course [on-site]

Snorkeling

Solarium

Swimming pool

Swimming pool [outdoor]

Ticket Service

Tours

Anti-viral cleaning products

Body thermometer

Portuguese Spoken

Cashless payment service

Daily disinfection in all rooms

Daily disinfection in common areas

Doctor/nurse on call

Face coverings on staff

First aid kit

Free face masks

Hand sanitizer

Korean Spoken

Physical distancing of at least 1 meter

Professional-grade sanitizing services

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Shared stationery removed

Staff trained in safety protocol

Temperature check for guests and staff

Asian breakfast

Dutch Spoken

Suit Press

Poolside bar

Air conditioning in public area

Finnish Spoken

Cash withdrawal

Special Diet Meals (upon request)

Hebrew Spoken

Invoice provided

Ironing Service

Postal service

Hungarian Spoken

Latvian Spoken

Business Center

Golf Course (within 2 miles)

Game Room

Library

Nightclub/DJ

Indonesian Spoken

Security [24-hour]

Car park [free of charge]

Car park [on-site]

Norwegian Spoken

Karaoke

Entertainment Staff

Doorman

Fire extinguisher

Wheelchair accessible

Taxi service

Convenience Store (on site)

Safety deposit boxes

Kitchen

Food delivery

Kids meal

Breakfast takeaway service

Luggage storage

Swimming pool [kids]

CCTV in common areas

Shuttle Service (free)

Golf course (within 3 km)

CCTV outside property

Xerox/fax in business center

Car Rental

Swimming pool [indoor]

Coffee shop

Individually-wrapped food options

Safety/security feature

Breakfast service

Buffet-Style Restaurant

Free Parking

Check-in [24-hour]

Airport Shuttle (free)

Air Conditioning

Free Wifi

Internet

Kids club

Family/child friendly

Family Rooms

Hot Tub

Spa

Sauna

Shared Kitchen

Bar

Meeting/Banquet Facilities

Heating

All Spaces Non-Smoking (public and private)

Designated Smoking Area

Facilities for Disabled Guests

Currency Exchange

Shared Lounge/TV Area

Daily Housekeeping

Fax/Photocopying

Fishing

Terrace

Nearby Location

Night Market Patong

258 m

Messi selfie mural by Kandy

293 m

PATONG BEACH

325 m

Patong Beach

1.30 km

Karon Beach

4.56 km

Malin Plaza

260 m

The Horror Maze Phuket

350 m

Takecare Doctor Patong Medical Clinic

379 m

OTOP Market (Patong)

384 m

Lighthouse Church Patong

523 m

Patong Beach Viewpoint

543 m

Sacred Heart Church

654 m

Clinic Bodrum Phuket (Patong)

673 m

Patong Beach Sign

2.42 km

Kata Beach Transfer

7.17 km

10 Available Room Types

Grand Family Suite

55 Square Meter

Tea/Coffee Maker

Minibar

Shower

Telephone

Air Conditioning

Hair dryer

Balcony/Terrace

Bathrobes

Refrigerator

Desk

Free Toiletries

Toilet

Microwave

Shared Toilet

Slippers

Satellite Channels

Cable Channels

Sofa

Tile/Marble floor

Electric Kettle

Pool view

Towels

Dining Table

Upper floors accessible by stairs only

Private bathroom

Bathtub

Blackout curtains

Wardrobe/Closet

Daily housekeeping

Free bottled water

Safe

Interconnecting Room(s) Available

Soundproof

Free Wifi

Mirror

Whirlpool bathtub

DVD/CD player

Pool facilities

Sleep comfort items

Sitting Area

Window

Hardwood/Parquet floors

Baby cot (upon request)

Accessible by stairs

Safety/security feature

Non-smoking

Laptop workspace

Bathtub or Shower

Toiletries

Extra Long Beds (> 6.5 ft)

Kids shampoo

Clothes Rack

Kitchen

Room service [24-hour]

Umbrella

Junior Suite

55 Square Meter

Tea/Coffee Maker

Minibar

Shower

Telephone

Air Conditioning

Hair dryer

Bathrobes

Refrigerator

Desk

Free Toiletries

Toilet

Microwave

Shared Toilet

Slippers

Satellite Channels

Cable Channels

Sofa

Tile/Marble floor

Electric Kettle

Towels/Sheets (extra fee)

Pool view

Towels

Dining Table

Upper floors accessible by stairs only

Private bathroom

Bathtub

Blackout curtains

Wardrobe/Closet

Daily housekeeping

Free bottled water

Safe

Interconnecting Room(s) Available

Soundproof

Free Wifi

Mirror

DVD/CD player

Pool facilities

Sleep comfort items

Sitting Area

Window

Hardwood/Parquet floors

Baby cot (upon request)

Accessible by stairs

Safety/security feature

Non-smoking

Laptop workspace

Bathtub or Shower

Toiletries

Extra Long Beds (> 6.5 ft)

Kids shampoo

Clothes Rack

Kitchen

Room service [24-hour]

Balcony/Terrace

Umbrella

Separate shower/bathtub

Shared Bathroom

Wifi (Surcharge)

Linens

Dishwasher

Kettle

Kitchenware

Fold-up bed

Separate living room

Family Suite

55 Square Meter

Tea/Coffee Maker

Minibar

Shower

Telephone

Air Conditioning

Hair dryer

Balcony/Terrace

Bathrobes

Refrigerator

Desk

Free Toiletries

Toilet

Microwave

Shared Toilet

Slippers

Satellite Channels

Cable Channels

Sofa

Electric Kettle

Towels/Sheets (extra fee)

Garden view

Pool view

Towels

Dining Table

Upper floors accessible by stairs only

Private bathroom

Bathtub

Blackout curtains

Wardrobe/Closet

Daily housekeeping

Free bottled water

Safe

Interconnecting Room(s) Available

Soundproof

Free Wifi

Mirror

Whirlpool bathtub

Pool facilities

Sleep comfort items

Umbrella

Complimentary tea

Free instant coffee

Sitting Area

Top floor available

Hardwood/Parquet floors

Baby cot (upon request)

Accessible by stairs

Safety/security feature

Non-smoking

Laptop workspace

Bathtub or Shower

Toiletries

Extra Long Beds (> 6.5 ft)

Kids shampoo

Clothes Rack

Kitchen

Room service [24-hour]

Shared Bathroom

Internet [LAN]

Window

Smoking allowed

Standard City View

28 Square Meter

Air Conditioning

Bathtub

Blackout curtains

Wardrobe/Closet

Tea/Coffee Maker

Daily housekeeping

Desk

Free bottled water

Hair dryer

Safe

Interconnecting Room(s) Available

Microwave

Minibar

Private bathroom

Refrigerator

Cable Channels

Shower

Slippers

Soundproof

Telephone

Free Toiletries

Towels

Free Wifi

Electric Kettle

Bathrobes

Mirror

Pool facilities

Sleep comfort items

Umbrella

Ground floor available

Sitting Area

Window

Hardwood/Parquet floors

Baby cot (upon request)

Accessible by stairs

Safety/security feature

Non-smoking

Laptop workspace

Toiletries

Dining Table

Toilet

Kids shampoo

Separate shower/bathtub

Extra Long Beds (> 6.5 ft)

Clothes Rack

Balcony/Terrace

Room service [24-hour]

Wifi (Surcharge)

Linens

Dishwasher

Kettle

Fold-up bed

Grand Deluxe Pool View

Non-smoking

Electric Kettle

Soundproof

Laptop workspace

Blackout curtains

Refrigerator

Wardrobe/Closet

Bathtub or Shower

Daily housekeeping

Free Wifi

Telephone

Desk

Toiletries

Dining Table

Towels

Sleep comfort items

Minibar

Free Toiletries

Interconnecting Room(s) Available

Toilet

Kids shampoo

Slippers

Private bathroom

Bathrobes

Entire unit wheelchair accessible

Hair dryer

Air Conditioning

Extra Long Beds (> 6.5 ft)

Clothes Rack

Sitting Area

Free bottled water

Balcony/Terrace

Room service [24-hour]

Bathtub

Tea/Coffee Maker

Safe

Microwave

Cable Channels

Shower

Umbrella

Window

Hotel Details

AI Summary

Coconut Village Resort Property Details

Coconut Village Resort, a charming 4-star property, offers a relaxing retreat in the vibrant area of Patong, Phuket. Guests can enjoy a welcoming atmosphere perfect for leisure and family travelers seeking comfort and convenience. Its prime location on Prachanukroh Road provides easy access to the area's popular attractions and the renowned Patong Beach.

Services & Amenities

Coconut Village Resort offers an outdoor swimming pool, a restaurant and bar, and Free Wi-Fi. Guests benefit from a 24-hour front desk, daily housekeeping, laundry service, and free parking. The resort also features facilities for disabled guests, family rooms, a tour desk, and activities like fishing and diving. Other amenities include shops on site, currency exchange, lockers, a shared lounge/TV area, BBQ facilities, air conditioning, and private balconies.

About the Property Brand

Coconut Village Resort operates as an independent hotel, offering a unique and personalized hospitality experience in Phuket, Thailand. It focuses on providing a comfortable and memorable stay for all its guests.

Location and Transportation

Conveniently situated at 20 Prachanukroh Road in Patong, Kathu, Phuket, Coconut Village Resort provides easy access to the bustling Patong area. The resort is well-connected for private transportation, being located near major thoroughfares in Phuket, offering guests a direct route to explore the island's attractions and reach the hotel conveniently.

Facilities Details

Pool and Spa

Outdoor Pool

Massage

Hot Tub

Sauna

Solarium

Spa

Parking and Transportation

Free Parking

Airport Shuttle (free)

Shuttle Service (free)

Car Rental

Food & Drink

Restaurant

BBQ Facilities

Bar

Room Service

Asian breakfast

Buffet-Style Restaurant

Poolside bar

Special Diet Meals (upon request)

Breakfast service

Kitchen

Coffee shop

Front Desk Services

Currency Exchange

Lockers

Tour Desk

24-Hour Front Desk

Concierge Service

Ticket Service

Activities

Fishing

Diving

Canoeing

Snorkeling

Golf Course (within 2 miles)

Entertainment and Family Services

Kids club

Air conditioning in public area

Cash withdrawal

Invoice provided

Postal service

Family/child friendly

Nightclub/DJ

Karaoke

Entertainment Staff

Doorman

Safety deposit boxes

Food delivery

Kids meal

Luggage storage

Swimming pool [kids]

Xerox/fax in business center

Business Facilities

Fax/Photocopying

Meeting/Banquet Facilities

Business Center

Shops

Shops (on site)

Convenience Store (on site)

Common Areas

Shared Lounge/TV Area

Terrace

Shared Kitchen

Game Room

Library

Cleaning Services

Daily Housekeeping

Laundry

Anti-viral cleaning products

Body thermometer

Cashless payment service

Daily disinfection in all rooms

Daily disinfection in common areas

Doctor/nurse on call

Face coverings on staff

First aid kit

Free face masks

Hand sanitizer

Physical distancing of at least 1 meter

Professional-grade sanitizing services

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Shared stationery removed

Staff trained in safety protocol

Temperature check for guests and staff

Suit Press

Ironing Service

Breakfast takeaway service

Individually-wrapped food options

Languages Spoken

English Spoken

Russian Spoken

Thai Spoken

Portuguese Spoken

Korean Spoken

Dutch Spoken

Finnish Spoken

Hebrew Spoken

Hungarian Spoken

Latvian Spoken

Indonesian Spoken

Norwegian Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Facilities for Disabled Guests

Air Conditioning

Family Rooms

Non-smoking Rooms

Garden

Golf course [on-site]

Swimming pool

Swimming pool [outdoor]

Tours

All Spaces Non-Smoking (public and private)

Designated Smoking Area

Heating

Check-in [24-hour]

Security [24-hour]

Car park [free of charge]

Car park [on-site]

Fire extinguisher

Wheelchair accessible

Taxi service

CCTV in common areas

Golf course (within 3 km)

CCTV outside property

Swimming pool [indoor]

Safety/security feature

Frequently Asked Questions About Coconut Village Resort

AI Summary

1. Is there Free Wi-Fi available at Coconut Village Resort?

Yes, Free Wi-Fi is available at Coconut Village Resort for all guests.

2. Does Coconut Village Resort have a swimming pool?

Yes, Coconut Village Resort features a refreshing outdoor swimming pool.

3. Is parking available at Coconut Village Resort?

Yes, free parking is available for guests at Coconut Village Resort.

4. Does Coconut Village Resort have a restaurant on site?

Yes, there is a restaurant and a bar available at Coconut Village Resort.

5. Are there family rooms at Coconut Village Resort?

Yes, Coconut Village Resort offers spacious family rooms for guests.

6. What activities can guests enjoy at Coconut Village Resort?

Guests can enjoy recreational activities such as fishing and diving.

7. Does Coconut Village Resort offer laundry services?

Yes, laundry service is provided for guest convenience at Coconut Village Resort.

8. Is there a 24-hour front desk at Coconut Village Resort?

Yes, Coconut Village Resort has a 24-hour front desk to assist guests at any time.

9. Are there shops available at Coconut Village Resort?

Yes, there are shops located on site at Coconut Village Resort for guest convenience.