Coral Island Resort

The resort was old and hadn't been taken care of for years. There was only one restaurant with overpriced food and drinks and the food was cold. The coral reef had been destroyed and when we were there, the pool was closed for chemical cleaning and looked very dirty (even after the cleaning). We do not recommend the place.

The location is scintillating. The accommodation is perfectly adequate for beach holiday. The snorkeling on the coral is good. The transport arrangements are impeccable. There appears to be some maintenance jobs which have been shelved. Some of these are trivial and some more substantial. Nearby resorts are scooping the pool through better marketing. The beach has seen some serious erosion in recent times. The staff are competent but not happy in their work under current arrangements and that's not down to dropped visitations alone. There is some great potential here but things are slipping a bit at the moment. The hire fee for snorkeling equipment is ridiculously high. The policy of no food on the island should have been heralded before we embarked on the journey.

They accept the booking at 2pm when 3pm I called them for arrange transportation at 5:30pm from the shore (since it's on an island) they said they will not have any boat available to take us in. They said agoda should have mentioned it in the booking rules. I double checked and took screen shot as a prove that no where it says after 5pm you cannot get into the resort. I even offered them extra money. But the hotel said they will not have any boat after 5pm. Point to be noted here that within 1 hour of my booking they have dishonour my entry and when the same hour I asked for refund they said to contact Agoda for refund. I contact Agoda explaining everything - they Agoda says they cannot refund me since the hotel is not refunding the money. So this scam artist Coral Island can dishonour booking but doesn't offer refund within 1 hour of booking and digest free money.