The Westin Siray Bay Resort & Spa, Phuket

4.0 / 5

•

Certified Sustainability

•

21/1 Ratsada, Muang Phuket, Phuket, Thailand 83000

Reviews from Guests

4.0/5

3,175

Reviews

from real guests

DavidTravel1234

Overall a very disappointing experience that does not live up to the Westin brand. The westin brand is known for being a luxury / premium brand that focuses on wellness, health and fitness. It definitely did not uphold any of it. First off we never were told the hotel was undergoing renovations when we booked, rather just told a week before the stay. More than 50% of the hotel was blocked off. The gym was a makeshift token gym, the facilities were limited. Breakfast was severley overpriced for what it was. Limited options, not the freshest food, slow service and limited healthy options. Service was, the check-in and check-out process was completely unsatisfactory. Check-in took 15-20mins, not great when its close to 11PM local and you've been on a 9hr flight and 1 hr taxi ride to the airport. On check-out, agian it was very slow and they didn't charge me appropriately and instead had to email me later and take further funds from my card on file. The staff at the makeshift lobby clearly have not been trained appropirately. The only saving graces were the amazing views and the on-point buggy service. Given the news about renovating to a Ritz-Carlton in the future, its clear to me that this hotel simply does not care anymore and is happy to take customers money without delivering the value. I would hesitate before I choose to stay at the Westin again. I'm also not sure I'd trust the future Ritz Carlton at this location.

daniellyb785

I’m so disappointed with the experience and the stay. We booked for our long wait holiday. During the booking, we are not been informed the hotel was in upgrade and close 50% of the facilities. We only been informed that we cannot enjoy other facilities after check in the hotel. The first hotel room been arranged is so old and not maintained. The toilet water drain is not close and with insects coming out. The room had terrible smells. After that we’ve been transfer to another room but with same type. Obviously the smells is better due to they spray air freshener in advance. And the toilet window blind was spoilt and can’t adjusted. But the room condition is still very old and not being well maintained. We called to request upgrade the room type but the receptionist repeat that 50% of the hotel room is closed and under upgrade so do not have another room type and not even can enjoy other facilities. The breakfast was very limited and not even could reach 3 stars standard. Requested sunny side up and scramble but come will the egg that burnt. And there’s no water supply in the morning for 2 hours! The sofa and the bed was so old and not being well maintained until it’s run of shape and function. The TV function been locked and can’t connect to YouTube. We are so disappointed on the overall stay. Westin should inform us in earlier on the 50% upgrading status so we could manage our expectation when we place the booking. We are paying the same but we can’t entitle the same facilities and even worse experience is the sadness part. We can’t even have chance to enjoy the private beach that should provide by the hotel due to its close for upgrading. We booked the Westin due to the private beach. I hope the Westin really look into it! My stay is from 10 June 2026 - 13 June 2026

dan13June

The stay was pleasant. The staff were all very pleasing. In particular, 2 staff, Bambi & Fern, both dedicated and smiley. The software - people is good but the hardware - hotel needs much upgrading and sprucing up as it showed signs of wear and tear everywhere. At least the main swimming pool is still properly maintained. But one thing’s won’t change and that’s the view from the rooms facing the Bay. It’s superb and mesmerising in the evening. Word has it that June 2026 will be their last month and after that this property will embark on a major renovation to gain a new identity - Ritz Carlton.

Facilities Details

Breakfast service

Buffet-Style Restaurant

Free Parking

Beachfront

Air Conditioning

Free Wifi

Internet

Kids club

Family/child friendly

Family Rooms

Playground

Spa

Sauna

Fitness Center

Bar

Meeting/Banquet Facilities

Designated Smoking Area

Terrace

VIP Room Facilities

Outdoor Pool

Valet Parking

Concierge Service

Daily Housekeeping

Ticket Service

Restaurant

BBQ Facilities

Ironing Service

Massage

Canoeing

Dry Cleaning

Shoeshine

24-Hour Front Desk

Snack Bar

Newspapers

Packed Lunches

Express Check-in/Check-out

Room Service

Breakfast in the Room

Laundry

Fax/Photocopying

Tour Desk

Babysitting/Child Services

Shared Lounge/TV Area

Diving

Currency Exchange

Windsurfing

Non-smoking Rooms

Cycling

English Spoken

Chinese [Mandarin]

Japanese Spoken

Korean Spoken

Thai Spoken

Children's books and toys

Bicycles

On-site accessible restaurants / lounges

Wi-Fi in public areas

Body scrub

Body wrap

Foot bath

Game Room

Garden

Khmer Spoken

Pool facilities

Pool with view

Snorkeling

Swimming pool

Swimming pool [outdoor]

Tours

Water sports (non-motorized)

Yoga room

Anti-viral cleaning products

Body thermometer

Portuguese Spoken

Cashless payment service

Doctor/nurse on call

First aid kit

Free face masks

Guest rooms seal after sanitization

Hand sanitizer

Convenience Store (on site)

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Professional-grade sanitizing services

Protective screens in common areas

Room sanitization opt-out available

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Shared stationery removed

Staff trained in safety protocol

Temperature check for guests and staff

Alternative meal arrangement

French Spoken

Romanian Spoken

Russian Spoken

Arabic Spoken

Azerbaijani Spoken

Poolside bar

Restaurant [halal]

Bulgarian Spoken

Catalan Spoken

Czech Spoken

Danish Spoken

Greek Spoken

Western breakfast

Air conditioning in public area

Special Diet Meals (upon request)

Contactless check-in/out

Elevator

Facilities for Disabled Guests

Croatian Spoken

Invoice provided

Outdoor venue for special events

Smoke-free property

Wi-Fi for special events

Hungarian Spoken

Latvian Spoken

Kids safety features

Business Center

Allergy-free rooms

Library

Hair/Beauty Salon

Nightclub/DJ

Indonesian Spoken

Security [24-hour]

Icelandic Spoken

Car park [free of charge]

Car park [on-site]

Pet grooming services

Fire extinguisher

Steamroom

Wheelchair accessible

Safety deposit boxes

Food delivery

Kids meal

On-site accessible self parking

Breakfast takeaway service

Check-in/out [express]

Happy hour

Luggage storage

Swimming pool [kids]

Smoke detector

Hotel room service app

CCTV in common areas

Shuttle Service (free)

CCTV outside property

Xerox/fax in business center

Coffee shop

Individually-wrapped food options

Safety/security feature

Breakfast service

Buffet-Style Restaurant

Free Parking

Beachfront

Air Conditioning

Free Wifi

Internet

Kids club

Family/child friendly

Family Rooms

Playground

Spa

Sauna

Fitness Center

Bar

Meeting/Banquet Facilities

Designated Smoking Area

Terrace

VIP Room Facilities

Outdoor Pool

Valet Parking

Concierge Service

Daily Housekeeping

Ticket Service

Restaurant

BBQ Facilities

Ironing Service

Nearby Location

Sila Phan Beach Koh Siray

488 m

Andaman Speed Boat Tour

639 m

G Market Phuket

3.44 km

Seed of Sirey Church

648 m

Park Hopper Thailand

728 m

Sea Gypsy Village

762 m

Phuket Abalone Farm Co., Ltd.

1.25 km

Masjid Al Madinah Darussalam

2.59 km

Phuket PAO Hospital

2.81 km

Vintage Market Phuket 77

3.58 km

Talad Kaset Night Market

3.74 km

Phuket Bus Terminal 1

3.88 km

Phuket Town Bus Terminal One

3.95 km

PULSE CLINIC - Phuket Town

4.11 km

Museum Phuket

4.40 km

Discounts recommended for you

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10 Available Room Types

Villa, 1 Bedroom, Oceanfront (View)

Accessible vanities

Adjustable height hand-held shower wand

Sleep comfort items

Electric Kettle

Satellite Channels

Accessible toilet

Free laundry service

Blackout curtains

Exterior corridor

Desk

Private Pool

Extra Long Beds (> 6.5 ft)

Balcony/Terrace

Roll-in shower

Free Toiletries

Interconnecting Room(s) Available

Transfer shower

Telephone

Toilet

Visual alarm

Kids shampoo

Lever handle on door

Slippers

Air Conditioning

Sitting Area

Room service [24-hour]

Mirror

Non-smoking

Dining Table

Dining Area

Minibar

Bathtub or Shower

Daily housekeeping

Towels

Shower

High Chair

Private bathroom

Bathrobes

Hair dryer

Clothes Rack

Free bottled water

Additional toilet

Baby cot (upon request)

Baby safety gates

Bathtub

Carpeted

Wardrobe/Closet

Complimentary tea

Safe

Ironing Facilities

Refrigerator

Safety/security feature

Cable Channels

Scale

Separate shower/bathtub

Smoke detector

Socket near the bed

Sofa

Trash cans

Wine glasses

Villa, 2 Bedrooms, Oceanfront (View)

Accessible vanities

Adjustable height hand-held shower wand

Sleep comfort items

Electric Kettle

Satellite Channels

Accessible toilet

Free laundry service

Blackout curtains

Exterior corridor

Desk

Private Pool

Extra Long Beds (> 6.5 ft)

Balcony/Terrace

Roll-in shower

Free Toiletries

Interconnecting Room(s) Available

Transfer shower

Telephone

Toilet

Visual alarm

Kids shampoo

Lever handle on door

Slippers

Air Conditioning

Sitting Area

Room service [24-hour]

Mirror

Non-smoking

Dining Table

Dining Area

Minibar

Bathtub or Shower

Daily housekeeping

Towels

Shower

High Chair

Private bathroom

Bathrobes

Hair dryer

Clothes Rack

Free bottled water

Additional toilet

Baby cot (upon request)

Baby safety gates

Bathtub

Carpeted

Wardrobe/Closet

Complimentary tea

Safe

Ironing Facilities

Refrigerator

Safety/security feature

Cable Channels

Scale

Separate shower/bathtub

Smoke detector

Socket near the bed

Sofa

Trash cans

Wine glasses

Sala Pool Villa, Private Pool, Sea View

51 Square Meter

Tea/Coffee Maker

Minibar

Shower

Pay-per-view Channels

Telephone

Air Conditioning

Hair dryer

Hot Tub

Iron

Balcony/Terrace

Bathrobes

Radio

Desk

Ironing Facilities

Free Toiletries

DVD/CD player

Fan

Toilet

Slippers

Satellite Channels

Carpeted

Laptop Safe

Private Entrance

Sofa

View

Electric Kettle

Private Pool

Bidet

Sea view

Towels

Clothes Rack

Private bathroom

Additional toilet

Baby cot (upon request)

Baby safety gates

Bathtub

Wardrobe/Closet

Complimentary tea

Free bottled water

Safe

Refrigerator

Safety/security feature

Cable Channels

Scale

Separate shower/bathtub

Sleep comfort items

Smoke detector

Socket near the bed

Trash cans

Wine glasses

Villa, 3 Bedrooms, Oceanfront (View)

Accessible vanities

Adjustable height hand-held shower wand

Sleep comfort items

Electric Kettle

Satellite Channels

Accessible toilet

Free laundry service

Blackout curtains

Exterior corridor

Desk

Private Pool

Extra Long Beds (> 6.5 ft)

Balcony/Terrace

Roll-in shower

Free Toiletries

Interconnecting Room(s) Available

Transfer shower

Telephone

Toilet

Visual alarm

Kids shampoo

Lever handle on door

Slippers

Air Conditioning

Sitting Area

Room service [24-hour]

Mirror

Non-smoking

Dining Table

Dining Area

Minibar

Bathtub or Shower

Daily housekeeping

Towels

Shower

High Chair

Private bathroom

Bathrobes

Hair dryer

Clothes Rack

Free bottled water

Additional toilet

Baby cot (upon request)

Baby safety gates

Bathtub

Carpeted

Wardrobe/Closet

Complimentary tea

Safe

Ironing Facilities

Refrigerator

Safety/security feature

Cable Channels

Scale

Separate shower/bathtub

Smoke detector

Socket near the bed

Sofa

Trash cans

Wine glasses

Oceanfront View, 1 Bedroom Suite, 1 King, Pool Access

Oceanfront View, 1 Bedroom Suite, 1 King, Pool Access

60 Square Meter

Air Conditioning

Baby cot (upon request)

Balcony/Terrace

Bathrobes

Wardrobe/Closet

Complimentary tea

Desk

Free bottled water

Hair dryer

Safe

Ironing Facilities

Minibar

Private bathroom

Refrigerator

Cable Channels

Scale

Separate shower/bathtub

Slippers

Sofa

Telephone

Free Toiletries

Electric Kettle

Additional toilet

Mirror

Towels

Free Wifi

Sleep comfort items

Socket near the bed

Wine glasses

Carpeted

Sitting Area

Trash cans

Clothes Rack

Baby safety gates

Safety/security feature

Smoke detector

Bathtub

Shower

Openable window

Non-smoking

Window

Hotel Details

AI Summary

About The Westin Siray Bay Resort & Spa, Phuket

Discover a tranquil escape at The Westin Siray Bay Resort & Spa, Phuket, a 4-star beachfront resort in Thailand. This inviting property offers a relaxing atmosphere, perfect for travelers seeking a serene getaway on the beautiful island of Phuket. Guests can enjoy premium comfort and thoughtful amenities amidst the natural beauty of Siray Bay.

Services & Amenities at The Westin Siray Bay Resort & Spa, Phuket

The Westin Siray Bay Resort & Spa, Phuket offers an array of facilities to enhance your stay, including free Wi-Fi, beachfront access, and rooms with a balcony. Guests can enjoy an outdoor swimming pool, kids club, and family rooms. Services include valet parking, concierge service, daily housekeeping, ticket service, ironing service, dry cleaning, and shoeshine. For dining, there is a restaurant and BBQ facilities. Relaxation options feature massage and a sauna, while meeting/banquet facilities and VIP room facilities are also available. Canoeing and a 24-hour front desk ensure a convenient and enjoyable experience at this Phuket resort.

About the The Westin Siray Bay Resort & Spa, Phuket Hotel Brand

The Westin Siray Bay Resort & Spa, Phuket belongs to the esteemed Westin Hotels & Resorts brand, a global leader in hospitality. As part of Marriott International, Westin is renowned for its commitment to well-being, offering guests a rejuvenating stay through innovative programs and amenities designed to promote health and vitality in exceptional destinations worldwide.

Location & Getting to The Westin Siray Bay Resort & Spa, Phuket

The Westin Siray Bay Resort & Spa, Phuket is conveniently situated at 21/1 Ratsada, Mueang Phuket, Phuket, Thailand. This prime location in Phuket offers a peaceful setting for guests. Travelers can reach the resort by private transportation, easily navigating to the Mueang Phuket area. The resort provides a serene base for exploring the island while enjoying the tranquility of Siray Bay.

Facilities Details

Pool and Spa

Beachfront

Outdoor Pool

Massage

Sauna

Fitness Center

Spa

Parking and Transportation

Valet Parking

Free Parking

Shuttle Service (free)

Food & Drink

Restaurant

BBQ Facilities

Snack Bar

Packed Lunches

Room Service

Breakfast in the Room

Bar

Alternative meal arrangement

Buffet-Style Restaurant

Poolside bar

Restaurant [halal]

Western breakfast

Special Diet Meals (upon request)

Breakfast service

Happy hour

Coffee shop

Front Desk Services

Concierge Service

Ticket Service

24-Hour Front Desk

Newspapers

Express Check-in/Check-out

Tour Desk

Currency Exchange

Activities

Canoeing

Diving

Windsurfing

Cycling

Snorkeling

Entertainment and Family Services

Kids club

Babysitting/Child Services

Children's books and toys

Air conditioning in public area

Contactless check-in/out

Invoice provided

Outdoor venue for special events

Smoke-free property

Wi-Fi for special events

Family/child friendly

Kids safety features

Playground

Nightclub/DJ

Safety deposit boxes

Food delivery

Kids meal

Luggage storage

Swimming pool [kids]

Xerox/fax in business center

Business Facilities

Meeting/Banquet Facilities

Fax/Photocopying

Business Center

Shops

Convenience Store (on site)

Hair/Beauty Salon

Common Areas

Terrace

Shared Lounge/TV Area

Game Room

Library

Cleaning Services

Daily Housekeeping

Ironing Service

Dry Cleaning

Shoeshine

Laundry

Anti-viral cleaning products

Body thermometer

Cashless payment service

Doctor/nurse on call

First aid kit

Free face masks

Guest rooms seal after sanitization

Hand sanitizer

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Professional-grade sanitizing services

Protective screens in common areas

Room sanitization opt-out available

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Shared stationery removed

Staff trained in safety protocol

Temperature check for guests and staff

Breakfast takeaway service

Hotel room service app

Individually-wrapped food options

Languages Spoken

English Spoken

Chinese [Mandarin]

Japanese Spoken

Korean Spoken

Thai Spoken

Khmer Spoken

Portuguese Spoken

French Spoken

Romanian Spoken

Russian Spoken

Arabic Spoken

Azerbaijani Spoken

Bulgarian Spoken

Catalan Spoken

Czech Spoken

Danish Spoken

Greek Spoken

Croatian Spoken

Hungarian Spoken

Latvian Spoken

Indonesian Spoken

Icelandic Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

VIP Room Facilities

Family Rooms

Air Conditioning

Designated Smoking Area

Non-smoking Rooms

Bicycles

On-site accessible restaurants / lounges

Body scrub

Body wrap

Foot bath

Garden

Pool facilities

Pool with view

Swimming pool

Swimming pool [outdoor]

Tours

Water sports (non-motorized)

Yoga room

Elevator

Facilities for Disabled Guests

Allergy-free rooms

Security [24-hour]

Car park [free of charge]

Car park [on-site]

Pet grooming services

Fire extinguisher

Steamroom

Wheelchair accessible

On-site accessible self parking

Check-in/out [express]

Smoke detector

CCTV in common areas

CCTV outside property

Safety/security feature

Frequently Asked Questions About The Westin Siray Bay Resort & Spa, Phuket

AI Summary

1. Does The Westin Siray Bay Resort & Spa, Phuket offer free Wi-Fi?

Yes, The Westin Siray Bay Resort & Spa, Phuket provides free Wi-Fi for its guests.

2. Does The Westin Siray Bay Resort & Spa, Phuket have a swimming pool?

Yes, The Westin Siray Bay Resort & Spa, Phuket features an outdoor swimming pool.

3. Is The Westin Siray Bay Resort & Spa, Phuket a beachfront property?

Yes, The Westin Siray Bay Resort & Spa, Phuket offers direct beachfront access.

4. Are there dining options available at The Westin Siray Bay Resort & Spa, Phuket?

Yes, The Westin Siray Bay Resort & Spa, Phuket has a restaurant and provides BBQ facilities for guests.

5. What family-friendly facilities are available at The Westin Siray Bay Resort & Spa, Phuket?

The Westin Siray Bay Resort & Spa, Phuket offers a kids club and family rooms, ideal for guests traveling with children.

6. Does The Westin Siray Bay Resort & Spa, Phuket provide parking facilities?

Yes, The Westin Siray Bay Resort & Spa, Phuket offers valet parking service for guests.

7. Can guests arrange tours or tickets at The Westin Siray Bay Resort & Spa, Phuket?

Yes, The Westin Siray Bay Resort & Spa, Phuket provides a ticket service and concierge assistance for guests' convenience.

8. What spa and wellness facilities does The Westin Siray Bay Resort & Spa, Phuket offer?

Guests at The Westin Siray Bay Resort & Spa, Phuket can enjoy massage services and a sauna for relaxation.

9. Does The Westin Siray Bay Resort & Spa, Phuket offer laundry services?

Yes, The Westin Siray Bay Resort & Spa, Phuket provides dry cleaning and ironing services for guests.