Andatel Grande Patong Phuket

A place that fascinates even those who are sea addicts like me... in fact it was a holiday repeated several times for several consecutive years. Now I have problems with my knees and, returning to that place, from where the most beautiful paths of the Val di Fassa intertwine, without retracing them, would be a suffering that would end up making me gain weight given the delicacies that the manager's kitchen offers! Those who love the mountains stopped at Negritella even for one night because here we are out of traffic from the crowded sidewalks of tourist towns and when the gondola stops... Nature reigns with its sounds and scents!

ANDATEL GRANDE PATONG is the worst hotel we have stayed in. Highly unprofessional staff and supports fraudulent practices. We had booked 3 rooms for one night(check-in 2,NOV.) At checkout we asked the hotel reception before-12P.M. to send the luggage trolley. After around 15-20mins one bell-boy came roaming around without a luggage-trolley to move the luggage to reception. We had 10 pieces of luggage to move, the reception and the rooms were in two different buildings. Without a trolley it took him 3 turns to drop all the baggages to the reception. During checkout formalities@reception 1st they tried to cheat us by saying that one glass is missing in the room. we offered to accompany them back in the room & show them where the glass is kept, after which they changed the topic and started asking for 300(THAI-BHAT) as a penalty for late-checkout, on the contrary we all were on time and the checkout was only delayed on their part intentionally. After around 10 min of discussion penalty raised to 400 baht...and they started to threaten us in the name of police. The receptionist named "mei" and the manager named "champ" started shouting and tried to threat us that we will "CALL POLICE". we payed the amount, as we didn't wanted to ruin our vacation, also our parents(elderly) got scared after the whole episode. At ANDATEL GRANDE we don't see the staff trained in any form of hospitality, they don't deserve to be part of this industry. They did all this knowing we had a city tour booked that day & our pickup was waiting at the reception...they knew we were in a hurry to checkout. To sum-up its a pathetic SCAM-hotel, with no facilities, no services, with unprofessional untrained staff.

Rooms are nice and clean ,however my cousin saw one of kitchen personal at toilet going out without washing his hands and directly went to kitchen so we did not eat anything from there it is so disgusting