The Allano Hotel

I had booked Allano Hotel Phuket through booking.com considering that its a 3 star hote and had a kitchenette essential for us, the veggie family. On seeing the room, I was shocked to see the pathetic state of room (so called apartment) The kitchenette had hardly any utencils, the stoves, utencils and spoons were dirty and worn out. The bedroom window literally opened into another building with hardly any option of fresh air. The bathroom was leaking and had no exhaust. The property is also a joint property with ‘Hallo Hotel’. Didn’t use the TV. The free breakfast was a complete sham. I had booked for 5 days but had to leave the very next morning seeing this state and had to book another hotel. I had to pay a huge panalty for cancelling. Would advise anyone travelling with family against booking this property. Some of the pics I am sharing below

Booked using booking.com. After checked out, wanted to make review about the Hotel, the property immediately click cancelled as if i did not turn up. When i called the Property, they claimed its Hotel Policy that everytime when customer booked they have to cancel after check out. What NONSENSE? Are u trying to save your 5star just bcos i wanted to write bad review? I dont always review or Complaint but this is too much. 1 of the staff, by the name of elly went into my room without any permission when both parents not in the room, shouting at my kids, knocking hard at my door and kicking my door. Not only that, she keep saying vulgaraties to my kids. How could u say that to your Customer? How could u go into the room without out Permission even so if my kids is so noisy or playful? What kind of service this? Where is the safety in this Hotel? How can i trust this Hotel if u were keep cancelled the looking once After we check out...

Located in the patong area. Walking distance to Bangla Street nothing much about this hotel but I like the staff super friendly. The room Is enough for 3 of us stay .The room clean and tidy.i will back to Phuket and will stay at this hotel.