The Orchid Hotel and Spa Kalim Bay

this place should be demolished, we always stay in budget accommodation, our standards are not high by any means but this place is the worst place ive ever stayed, filthy dirty, mould everywhere it the first thing u can smell all the pool chairs broken, safes didn't lock doors on 3 out of our 4 rooms didn't lock, broken shower heads, no fresh water you weren't given fresh water or toilet paper, receptionist was the rudest lady appalling behaviour from her, had no water at all 2 days in a row and what topped our trip off was on the when we first arrived the owner resides on the second floor room above pool, we had the room below pool view, dog just barked and barked and then much to our disbelief the staff were cleaning the verandah of that room with a hose washing the dog faeces off in the pool i immediately confronted staff who laughed and said yes..... next day pool was filled with chemicals, no one used the pool from during our stay the smell and color was vile. staff doing dodgy money deals all night long, i could go on and on writing reviews isn't something i normally do but all the review are truthful and i usually like to make my own judgment on places but this place is atrocious and should be avoided at all costs, i just hope this place is shut down so others dont have to deal with this horror, i have made formal complaints to booking. com in hopes they no longer advertise it. the photos don't compare to how bad it is video of the faeces being washed into pool wont load photo of pool is before this but was still dirty hence why i took the photo.

This hotel does not hold goals at all. Sur service, dirty rooms. The water disappeared permanently. Poor cleaning. The pool was filthy.

I had a horrible experience at this hotel. I booked this hotel through Agoda and received full confirmation. However, when my wife and I arrived, the hotel staff told us there was no room available and literally asked us to leave. When we asked where we were supposed to go, they said it was not their problem and told us to speak to the manager, who was “out.” They called him, but he intentionally did not answer. Later, a staff member admitted that the manager had instructed them to ask us to cancel the booking if we came, which clearly shows bad intent and fraud. I even tried calling the Thailand Tourist Police, but it was a weekend, and the automated system asked me to call on Monday. I had already paid 3,861 baht for 3 days, and booking a new hotel on the spot was costing 15,000–20,000 baht, which I could not afford. After a long argument, the staff offered us an apartment 4–5 km away from the beach, with no room service, instead of the hotel room we had booked. Since I was traveling with my wife, I had no choice but to accept it. Please DO NOT book this hotel. This is a fraudulent property. They show hotel rooms online but give them only to wealthy foreigners and harass Indian guests. Worst hospitality experience ever