Baan Chalerarn Hotel

My experience at Baan Chalelarn was very positive. First of all, I'd like to give a 5-star rating to the staff. Although I can speak Thai, I didn't have to, caus' their English was good enough. I asked for an early check-in during a busy weekend but the previous guest hadn't checked out yet, so I had to wait for a little while. However, the staff called me as soon as the room was ready, which I really appreciate, since even some 5 stars hotel don't bother to do so. I rented the Suite room on the 4th floor, which was really worth the price. Huge and sparkling clean room, very quiet as well, because located at the back of the building. The room design looks a bit old but as a whole, but it's very charming, I really liked it. Not only the room has 2 balconies, but also a private terrace right behind its doorstep (the 4th floor only has 2 rooms). Very quiet and enjoyable at night :-). Another strong point is the location of the hotel, right in the old center of Hua Hin. Every single point of interest is within a walking distance, so you won't have to drink and drive at night :-). As a whole, this hotel might need some brush up (especially the staircase), but for that price, you won't find a better deal in the area. Quiet night and perfect sleep! I'd like to suggest the management to add 2 bed lamps on each bed's sides in the suite room , as this would be very helpful at night.

The location of this hotel was good, and the room seemed fine for the price (1200 baht per night), but we ultimately had too many problems here. And it was difficult to address the problems because of language issues. We would not recommend staying here. The biggest problem was the water. Halfway through our 3-day stay, the water became brown and smelly, and the pressure dropped a lot. The staff didn't tell us this was a problem until our way out, after we had showered, so we felt gross, since we had just showered in dirty water. They never got the water clean and working again, so we had to check out without showering again. They apologized, but did not try to provide us any alternatives. Not having clean water for almost 2 days renders a hotel room almost useless. Our refrigerator did not work when we checked in, which was a problem because we needed to store breast milk for our baby. They ultimately switched it out for a new refrigerator, but it took a day. Our room safe also had problems and stopped working every time we wanted to leave the room. The staff tried resetting it once, and it worked for a while, and then ultimately swapped this out for a new one also. We don't really need a room-safe, but since it was there we wanted it to work. The "breakfast" was also very skimpy. They had white toast and coffee. That's it. So, even though the location and price were good.

Stayed at this hotel before with no problems, on this occasion I had to move to its sister hotel (the chalelarn) up the road. This cost me another £25 a night on top of what I’d already paid! September is low season in Thailand so this is the best time for construction work! There are three properties close by under construction causing terrible noise from 8am ! There’s a new hotel under construction directly opposite the baan chalelarn, you couldn’t get much closer! I wouldn’t book this hotel again until next year when construction work has finished! Everything else hasn’t changed, rooms a big, comfortable and clean, the lovely staff always give me a warm welcome. It’s a shame my stay this time was ruined by the noise!