Rodes

Review of my stay Unfortunately, my stay at the Rodes Hotel did not go as I had hoped. When I made my reservation, I had clearly booked a standard triple room with one double bed and one single bed for two adults and one child. Upon our arrival, the lady at the front desk looked at the reservation and, because she saw "2 adults," she assigned us a double room instead of the triple room booked. She seemed not to know how to correctly read or interpret the reservation information. She simply offered to add a bed for us. We then encountered several other problems. The room's refrigerator was not working. A second refrigerator was brought to us, but it was dirty and the door did not close properly. After several discussions and waiting until about 9:00 PM, an extra bed was finally brought to us for our child. Finally, a triple room was granted to us. The organization at the front desk seemed very poor to us, and the staff did not seem sufficiently trained to properly handle reservations, especially when they are presented in French or English. Several elements also did not match the photos presented during the reservation. The bar located in the hotel lobby was closed and seemed abandoned. The pool was poorly maintained, notably with green moss on the ladder. This experience disappointed us so much that we finally left the hotel on August 14 in the afternoon, even though our reservation scheduled a departure on August 15 before noon. In the end, I am very disappointed with this stay. The problem is not just the condition of certain equipment, but above all the lack of organization, the poor management of our reservation, and the absence of a quick solution upon our arrival. I hope that the hotel will take these remarks seriously in order to improve the quality of the reception and service.

Pleasant staff beachfront hotel in front of the hasdrubal prestige. Very average breakfast without more decent room overall and very nice maid. They do the best....I'm still disappointed!

We had a great time in this hotel. The welcome was warm, the staff always smiling and ready to help. The room was spacious, clean and very comfortable, with great views. The restaurant offers delicious dishes with fresh produce. The location is great, close to the beach. Many thanks to the whole team for this unforgettable experience. We will be back with pleasure! I highly recommend this hotel