Alkantara Thalassa

The hotel is clean, the staff is welcoming, a large swimming pool everything is good in this hotel except the buffet which is not really good, we eat practically the same thing every day morning and evening

Well... Only Spaniards in a week... It was not what we saw in the photo... Away from the most touristy area but with taxis without a problem, it is a hotel that they have invested little in, and it can be seen from what you see The façade that does not even have a sign with a light does not speak any Spanish, which in the end was fun for us but at first ufff, large rooms but very poorly maintained... the cleaning girls were very attentive and we did not lack anything, a 10 for them. The air conditioning was average but it worked for us, view of the pool which was the best and the beach which is also a 10. jaicob, the tour guy also does his job well and the truth is that a 10 also, we booked several excursions with him and he was great... Very smart and knows how to do his job well hehehe, reception did what they could. Without further ado, a 5 From the bars, Rida is great in the pool, a 10 super super good and the others always have a smile too until the alcohol runs out, which is usually very soon, they don't know where to go and they mix it with water, whiskey, vodka, rum, etc... It's mixed with water a full we saw it with our little eyes. The worst thing is that the fault is not theirs, it is the hotel management's fault, which is terrible... The dining room, what to say... Ufff, the waiters are great, but it must also be said that there is a lack of dishes and that is why they cannot supply people and they bring out dirty dishes and the food is repetitive, the fault of the hotel management again. It's funny if you go first thing in the morning it's clean and tidy even though the restaurant is old... but the customers are sometimes super pigs and that's not the fault of the restaurant staff... And then everything is destroyed, people take the food with their hands and they mix everything and take too much food and then leave it... it's a disaster. No air conditioning in the horrible restaurant... or common areas of the building. Once again, the hotel management does not manage well. And it has all its staff working like incredible animals in the heat. The entertainment... They should change the music repertoire every day, the same boring after 3 nights... the evening show, one hour, very fun, depending on the foreign groups that play, I had a great time and every day a different thing, we did like it a lot, we laughed a lot, the young people from the entertainment were umm, I forgot the name of the tall one with dreadlocks and dark hair who was amazing, always smiling and cheering up a lot, the other was fatal flirting and having more of the time. very unpleasant staff for animation a 7 Aahh the guy at the store forgot if he spoke Spanish a little and the truth is that very good a 10 My summary to build that hotel, which is great, if they fixed it, it would be very cool, it looks like a ship in every corner, but the management or owner is terrible. Four elevators, one worked, and on the last day, they all broke down the stairs if anyone is in a chair. Impossible with wheels. The water was also cut off one day, everyone went to the pool to bathe... An adventure hahahaha it all depends on how you want to enjoy the vacation... but we also went to another hotel and something similar happened so... don't trust the photos and trust the comments... PS the owner of the hotel should fix it and not have his employees suffering all day working in the heat, lack of drink and etc... Those who are in front of the client are the employees and they have a bad time You should invest more in his salary and in the hotel Greetings from Spain

Horrible experience at all. Bad service, filthy interiers, food was still same old song for all 16 days. Stray dogs on the beaches, stray cats in the dinning room. Beach was also filthy. 5 elevators in the hotel, only one was functional, but just only for 5 days. Half of people, we met had terrible diarrhea. Very poor bar choice (cola, sprite, beer in can, warm watter - that's all) I would not recommend at all. Last time in Tunisia after this vacation.