Cedriana

Guys, I can only warn everyone, this is a horror hotel, just don't book it!!!!!!!!!!

We arrived last night 09/12. Good welcome from Adel, Marmara representative, but that will be the only positive thing, I came here 20 years ago, the hotel is stuck in the past and even worse. Right now, I only have one desire and that is to go home, I have tears in my eyes. Dirty hotel, rotten room, one power outlet and even that....food 🤮. The toilets down there, sitting on them is a miracle, sit sideways because you touch the wall... Dilapidated bathroom. The icing on the cake, you are all-inclusive, and then they ask you for money to get a bottle of water. No mini-fridge in the room. The TV, a catastrophic picture already, 3 poor channels fighting it out. Okay, we are not here to watch TV. But not much to do. The state of the pool 🤮🤮. Finally, I agree with all the previous comments. Run away.... Believe me, I would gladly take the plane back the other way today if it were possible.... Mr. le. Manager, if you are reading this message... I rarely leave negative reviews about my trips, but this.... 😭😭. I am requesting a refund or a commercial gesture from Marmara. How can you continue to be a partner of this hotel..... The week is going to be veeeery long, I think. Lydia

⭐⭐⭐⭐⭐ A wonderful holiday and an amazing team We had a wonderful stay at Hotel Cedriana and would like to say a big thank you to the entire staff. ❤️ The hotel has a truly amazing team. Almost everyone we met was friendly, helpful, smiling and always willing to make the guests feel welcome. Their kindness and positive attitude made our holiday even more enjoyable. I would especially like to mention Momo, our animator. He was absolutely fantastic! Always smiling, funny, friendly and full of positive energy. He made everyone laugh and created such a great atmosphere around the hotel. He was wonderful with both children and adults, and he is definitely someone we will remember for a long time. 🥰 I also want to mention Hatem, our waiter. He was incredibly kind, attentive, helpful and always had a smile on his face. He made us feel welcome every day and genuinely seemed to care about the guests. Sometimes you meet people on holiday who leave a much bigger impression than you expect, and Hatem was definitely one of those people. ❤️ Unfortunately, there was one significant negative experience: the restaurant manager. While the rest of the restaurant team was friendly and hardworking, his attitude towards guests was often unpleasant and made the atmosphere uncomfortable at times. It was especially disappointing to see this when the staff around him were doing such a great job. Apart from this, we really enjoyed our stay and will remember Cedriana mainly for the wonderful people we met there. Momo and Hatem – thank you for everything. You made our holiday even more special! ❤️🇹🇳 We hope to come back one day. ☀️