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Reviews from Guests

4.0/5

tripadvisor

1,239

Reviews

from real guests

westyorkshiresfinest

1

/

5

Having been moved from the first awful room we got an ok room. It's poorly finished and you have to request fresh towels. The grounds are rough, the beech is disgusting absolutely full of rubbish. Drinks choices are limited. Food is cold and the meals are so repetitive. Waiting staff ignore you unless you tip them. Not good value at all. Apparently easyJet fly here four times a week so if I were to return it would a: not be all inclusive (there's no value in it) and b: not to this hotel it's run down. I didn't mention the smell of sewage that is a common thing with the wind prevailing. So far from four star.

176darylr

4

/

5

I booked the Cesar Thalasso as my first solo trip abroad, and overall, I really enjoyed my stay. The thing that stood out to me the most about this hotel was the grounds. They were very scenic, well maintained and made the whole resort feel relaxing. The hotel is adjoined to another, larger resort, and guests can use the facilities of both hotels. From memory, there were three pools: * Quiet pool – This is the pool you see in most of the hotel photos. No animation activities take place here, so it’s a great option if you want somewhere peaceful to relax. * Saltwater pool – This pool was hardly used during my stay. Each time I walked past, there were very few people using it. * Main pool – This is the largest pool, where the animation team carried out activities throughout the day. The animation team were friendly and regularly interacted with guests, with various activities taking place throughout the day. Despite this, the overall atmosphere remained quite relaxed, which I personally enjoyed. The room itself was okay. It wasn’t amazing, but it certainly wasn’t bad either. I did have an issue with the balcony door not locking properly, but I reported it and the maintenance team sorted it out very quickly, so I can’t fault them for their response. Food was probably the biggest disappointment for me. The food at both lunch and dinner was quite repetitive, with very similar options being served each day. Unfortunately, on several occasions, the food was only semi-warm. Breakfast was particularly disappointing for me because breakfast is usually my favourite meal when staying at an all-inclusive hotel. I was expecting more of the typical breakfast options such as sausages, beans, etc. The outside dining area itself was very pretty and had a lovely atmosphere. However, I felt the service could definitely be improved. There is no self-service area for soft drinks or beer, meaning you have to wait for a waiter to come and serve you. During my four-night stay, I only received a bottle of water from a waiter on one occasion. On two nights, I actually had to ask for a drink because by the time I had been served, I had already eaten a good portion of my meal. I also noticed people smoking in the dining area. Personally, I don’t think smoking should be allowed where people are eating, and I think designated smoking areas would be a better. One thing I would definitely mention to anyone considering staying here is that there isn’t a huge amount to do immediately outside the hotel. If you’re looking for an area with lots of shops, bars, nightlife or entertainment within easy walking distance, this probably isn’t that type of destination. The area around Cesar Thalasso is much quieter, so you’re likely to spend a lot of your time enjoying the hotel and resort facilities or travelling elsewhere to explore. It’s also worth considering the flight options from the UK. There are relatively limited direct flight options to Djerba. From my experience, a large proportion of the tourists were French and German. This occasionally meant that hotel staff or people outside of the hotel didn’t always understand English. I want to make clear that I don’t see this as a negative. Different destinations naturally attract different nationalities, and I think it’s actually useful to know this before travelling so you can set your expectations accordingly. I was still able to communicate when needed, but there were certainly occasions where language was a bit of a barrier. If you are staying in the area, I would absolutely recommend getting out and exploring rather than spending your entire trip at the hotel. One place I would particularly recommend visiting is Chenini. It was so beautiful and gave me the opportunity to see a completely different side of Tunisia. The landscapes were incredible, and the trip really showed me just how beautiful and varied the scenery around the region can be. For me, this was one of the highlights of the trip and something I’m really glad I experienced. Despite the points I’ve mentioned above, I genuinely enjoyed my stay at Cesar Thalasso. I wanted to leave a true and honest review, especially after reading some fairly negative reviews before arriving. I’ll be honest, those reviews had made me worry that I wasn’t going to enjoy my stay. Thankfully, that wasn’t the case at all. I enjoyed the hotel, the grounds, the facilities and the overall relaxed atmosphere. The staff I interacted with were friendly, and whenever I did have an issue, such as the balcony door, it was dealt with quickly. There are definitely areas where Cesar Thalasso could improve, particularly when it comes to the food and dining service. The location is also something to consider if you want lots of entertainment, shops and things to do immediately outside the hotel. However, for me personally, these things didn’t ruin my experience. Overall, I had a good stay and I’m glad I chose Cesar Thalasso for my first solo trip abroad. I would recommend it to someone looking for a relaxing break, provided they understand that it’s a quieter destination and that exploring outside the resort will require some planning.

986pierluigig

2

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5

Dated village that does not deserve 4 stars; we booked a superior room that had nothing superior about it; for the first two days the room was not cleaned; after my complaint to the reception, the lady immediately took care of changing the sheets and towels. As for the dining area, I would draw a veil of pity because all the food was invaded by flies that landed on the trays; the food was very repetitive at breakfast, lunch, and dinner; the tablecloths were not replaced at the end of the meals, but those who came to eat after us ate on our same tablecloth. Speaking of the beach, the umbrellas were dated and half-broken, as were the sun loungers; the beach bar was very dilapidated with rather unpleasant staff, unlike the pool bar where the staff was very friendly. A special mention must go to the three girls from Futura, Anna, Matilde, and Giorgia, who were always very kind and always ready to listen to any of our wishes.........other than that, avoid it.

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Free Wifi

Facilities Details

Internet Access in public areas

Free Wifi