Radisson Blu Palace Resort & Thalasso, Djerba

My review might be a bit long 😉, I prefer to warn you Non-existent bellhop who offers you his help when you have arrived in the lobby, lol! On the other hand, he doesn't stop himself from telling you to move your car to the parking lot quickly (if he had come to get my suitcase before, I would have moved my car to the parking lot, I don't have 4 arms! anyway .... Smiling welcome by a young girl who fills out your form and gives you the key, it goes downhill when you arrive to pay (and yes you pay beforehand for fear that we might leave without paying perhaps, even if you left your credit card number at the reservation on the app to guarantee the room. Which subsequently forces you to pay when you have a drink, a coffee, a dinner, so either cash or credit card, in the latter case, bank fees for each payment, a deposit would be effective and appreciated. I won't even talk to you about the guy at the payment desk, as friendly as a prison door, who talks to his colleague saying to her in Arabic, "call the other one, I'm busy!", one can be white with blue eyes and understand Arabic, dear sir, once again, anyway ..... For almost €200 a night for a single room, frankly, it's exaggerated and above all unacceptable! I decide to have a coffee with a pastry at 5:00 PM, near the pool and there, surprise, another one tells me in almost incomprehensible French: you don't have a bracelet so it's no! So we are in an all-inclusive club hotel, I deduce (if I had known, I would have gone elsewhere) 😂, so I answer him: Sir, your croissant, have no fear, I will pay you for it. He is therefore going to ask his boss at the checkout (just as friendly as a prison door, no hello, no thank you, who says yes to him, and who charges me 9 dinars (I was nice, I left him 1 dinar)). As for the room, quite comfortable and clean, however I will never understand why in a hotel that is not full, they give you a room 300 meters from the reception at the end of the hallway??? (plan, however, to check the shower head in the bathtub because since it is not fixed, it detaches from the hose as soon as there is a little pressure (for almost €200, one expects better 😉). Two positive points, it must be said, lobby bar staff (a young smiling guy) who does not hesitate to come and serve you outside without making faces, and the Asian restaurant where the staff is smiling and the food is extra (crying tiger is really extra, cooking respected, and meat super tender). It is not the 1st time I have tried this hotel, but this time, it is for sure: never again! This will have been the last! Message for the non-smiling and unfriendly ones, get it into your heads that the customers do not need you, if they do not come to the Radisson, they will go elsewhere in Djerba, but that you, you need customers! 😉

Great Hotel, food, drink and animation

It is really good pleace. The food and drinks is really good