Zita Beach Resort

Second time I have been to this hotel Beautiful setting, kudos to the gardeners Waiters and housekeepers are very pleasant and kind Aging room Services are not worth 4 stars, fridge and safe are for a fee Catering is repetitive and a bit lame Not even orange juice at breakfast Entertainment is absolutely terrible And the worst part is the entertainment director Very unpleasant, disrespectful, and above all, very bad.

Very, very disappointed with the dining (a few years ago it was not like this at all) We have just finished our stay at the Zita Beach Resort and, frankly, the dining is a huge disappointment. The buffet has very little variety and the same dishes come back regularly. In the morning, no real fresh orange juice (yellow powder for lemon and orange with water and all that carbonated) and no real yogurt, etc.: we are clearly dealing with industrial products. The desserts are particularly disappointing: the same cakes, visibly frozen, are served in the morning, at lunch, and at dinner, without any real renewal. For a hotel of this category, we expected much better, especially in Tunisia where one could hope to discover more local products and Tunisian cuisine (except on Friday evening when, for once, specialties are actually served). It is not a question of being difficult: when, several days in a row, you find practically the same dishes and the same desserts (tasteless), you really end up getting tired of it. The setting and the beach are, however, the big plus and very pleasant, but the catering is for us (French people who love good food) a real weak point and does not correspond to the level we expected from this 4-star hotel (other hotels with the same number of stars in Tunisia or Morocco, for example, are very, very good in terms of food). Likewise, the open bar in the all-inclusive package is very mediocre and dated. The dilapidated state of the hotel's immense interior (lobby and room) leads to borderline cleanliness. The bed linen, especially the pillowcases, smells bad (surely due to drying after washing). This hotel (according to what the locals in Zarzis say and our presence on site) is now targeted at a population that is 80% people from Eastern Europe, so French people, if you want to eat well with taste on your plate, look elsewhere. I hope that management will take into account the customers' remarks (I don't believe it, because as long as they fill the hotel, in my opinion, they don't care) with more qualitative and especially more varied catering, the experience would be significantly better.

Very disappointing for a 4-star hotel Disappointment after our stay at the Zita Beach. For a 4-star hotel, the services are far from being up to par. The positive points: a beautiful structure, a pleasant pool area and direct access to a pretty beach. The negative points are unfortunately much more numerous: Food is the main problem: very little variety and poor quality, at breakfast as well as at lunch and dinner. We regularly had to leave the hotel to eat properly. For drinks, you also have to arm yourself with patience: long lines just to get a bottle of water or a soft drink. A line dedicated to soft drinks would really be necessary. The evening entertainment is also very disappointing: mediocre quality shows, inexperienced entertainers, and therefore very little atmosphere and participation. As for the Mondi Club representative, we had the feeling that he was mainly present to sell excursions and that he ultimately provided little help to vacationers. Finally, if you choose this hotel, you should know that it is essentially to enjoy the pool, the beach, and the sun. In Zarzis, outing possibilities are limited and it is impossible to reach Djerba on your own. In summary: despite a pleasant setting and a beautiful pool, the quality of the catering, drinks, and entertainment does not correspond at all to what we expected from a 4-star hotel. 👉 We do not recommend this establishment if you are looking for a quality stay and services worthy of a 4-star hotel.