If you read any review, let it be this one!
I'm 23, not in any way a high and mighty tourist expecting the world from a holiday. My partner and I have been to enough places to give a valid and honest review after a week of staying.
This is not a 5-star resort UNLESS you're prepared to tip heavily throughout your stay.
Coming from Ireland, we understood that tipping is more common in this part of the world, and friends who had visited previously warned us about it. However, we weren't prepared for how openly and frequently tips would be expected. It wasn't a discreet gesture of appreciation—it often felt like we were being directly asked for money. Many conversations seemed to go from "hello" to "any tips?" within seconds.
Whether booking activities within the resort, arranging excursions, or paying for anything outside the all-inclusive package, it felt like there was constant pressure to spend more and tip. For the first couple of days, we tipped generously and, admittedly, we were treated like royalty. We could choose any sunbeds we wanted, drinks and food were brought directly to us by the pool - for some, this is a dream.
However, we quickly found the experience uncomfortable. Staff seemed to hover nearby waiting for us to finish a drink or asking if we were done so they could immediately bring another one, clearly expecting another tip. On the other hand, when we decided not to tip, the difference in service was very noticeable. The service went to zero.
One example was at the bars. The resort uses three different sizes of hard plastic tumblers, and it became obvious who was tipping. Guests who tipped regularly could sit in one spot all day and have the most large drinks delivered straight to them, while those who weren't tipping often had to stand in line for 15 minutes and were served the smallest cup size. That simply doesn't feel fair in a resort marketed as 5-star and all-inclusive.
I also got the impression that everyone from reception to the resort doctor, were focused on getting as much money out of guests as possible. Felt like we were shook upside down for every penny in our pockets. Reception would exchange the bulk of money into 20-dinar notes despite smaller denominations such as 1-dinar coins and 5-dinar notes being available, making it harder to give smaller tips. I am 100% convinced they know what they are doing.
The resort doctor was another disappointment. My partner's nose was badly sunburnt, and we simply asked for a plaster or some cream. We were told they had nothing available and that we'd need to visit a pharmacy instead, again, having to pay.
Overall, my impression was that you are expected to pay for anything beyond the absolute basics. The resort can provide a great experience, but only if you're willing to tip constantly. In my opinion, a true 5-star resort should offer excellent service to all guests, not just those who are regularly handing out money.
I also have to mention the boat trip we booked through TTS at the reception area, as it was one of the biggest disappointments of our holiday.
We paid £65 per person (£130 for two people) for what was advertised as an upgrade to a yacht experience. We specifically chose this because we didn't want the pirate ship or catamaran trip and expected something more exclusive and comfortable for the price. Plus, the pictures looked great!
However, when we arrived at the port by bus, we couldn't believe what we saw.
Instead of a yacht, we were directed onto a heavily worn and overcrowded boat, where everyone was crammed shoulder-to-shoulder on the top deck. There was very little space to move around, let alone relax and enjoy the trip. Can't forget to mention the local guest laying across 4 seats at the back of the boat!
After around two hours of sailing, we stopped at an island for lunch, it was beautiful. The meal consisted of a small portion of rice, half a chicken breast, some mixed vegetables, and a single, small cup of water. Any cold drinks cost extra, and 0% beer also came at an additional charge - they wouldn't serve alcohol at all.
The whole time I found myself wondering what exactly we had paid for. None of the experience reflected what had been advertised or what you would expect after paying a premium price for a supposed yacht excursion.
The journey back to the port was probably the most frustrating part. Everyone seemed tired, bored, and generally underwhelmed by the experience. For almost two hours there was little to no interaction from the crew and virtually no atmosphere onboard. Then, in the final ten minutes as we approached the harbour, the crew suddenly turned up the music and started dancing and entertaining guests. It honestly felt more like a performance for the people watching from shore, to make it look as though everyone had been having an amazing time, rather than a genuine reflection of the trip itself.
Overall, the excursion felt misleading, poor value for money, and was one of the low points of our holiday.
So to end this rant, if you want to go, just stay in the resort the whole time and do nothing except the bare minimum, stand in line for the smallest cups, ask 3 times for a drink at dinner before you get one and lay in the sun (if you get a bed) by all means go for it but if you want a fun well rounded experience, don't bother.
I could go on forever about the country and locals themselves as we did leave the resort a few times but here isn't the place for that. Besides, the Resort and experience above was enough to ensure I stick to Türkiye for this style of holiday in future.