Le Zenith Hotel

We arrived at 3:40 AM at the Zenith hotel due to the flight delay departing from Orly. The elevator was deactivated by the receptionist. For your information, there is no air conditioning in the lobby and in all the common areas of the hotel, such as the restaurant. We went up to the third floor by the stairs with our suitcases. A tourist tax of €50 to pay. We had a double room. Weak air conditioning and the television does not pick up the channels well. No remote control, you have to pay for the rental. There are leaks in the ceiling. Noise in the evening, very loud music until 1 a.m. We had an all-inclusive package but it was impossible to serve ourselves because you have to wait in line to eat and the staff serves you on your plate. The menu is always the same. You have to ask for a non-carbonated drink which is served to you in a glass. The food is not a self-service buffet. It is a scam. Even water is not self-service in the restaurant. There are no snacks or refreshments. The pools are not maintained. Hygiene is not the priority. Catastrophic stay. Frequently visited by Algerians. There are no activities for children. People wait in line to eat and leave several full plates on the tables because the food is not varied but also because they have this mentality of waste. Raï music by the pool all day long, it is horrible. The DJ plays his playlist on a loop on his computer. No access to the beach, you have to walk 400 meters in the heat. Honestly, it's the worst family vacation, and yet we adapt because we aren't very complicated, but there is a limit to everything. Horrible! I had given this hotel a chance by reading the reviews before leaving, but I experienced the reality described in the reviews. Honestly, don't waste your money, your energy, and your vacation. Do not go to this hotel. It's a good thing our stay lasted 7 days. I was in a hurry to return to France. I am leaving photos to prove that my review is truthful.

Good hotel Good service Kind, helpful staff Delicious food Family atmosphere Excellent cleanliness

Very negative experience, zero service, the gentleman at the front desk who works in the evening is rude and answers very poorly as if we were staying for free. The value for money is very low for the service received. Room, bathroom, sheets are dirty, actually they are disgusting, the bathroom wall is splattered with pee, even the thing where you put the toilet paper, look at the photos. Mold everywhere. Then when we checked out they told me wait while we do the room checklist, what could I steal from the sh*tty room where we spent two terrible nights, you have to check the rooms before the guests enter, not after! Room for three people, they only gave me two towels and told me that is the policy, good thing I brought my own. And the day we had to leave they turned off the air conditioning as early as 9:00 AM. Never again, you are very poor. NB: we paid 1000 dinars for two rooms, 3 adults and two children, half board, we had dinner once because the first day we arrived at 6:00 PM and we had two breakfasts, basically we only took it to sleep because we had a wedding in the area.