Yasmine Beach Hotel

We are extremely disappointed with our stay at this hotel. Honestly, it is the worst hotel we could have chosen in Yasmine Hammamet, and it absolutely does not deserve four stars based on our experience. We came as a family, with our three children, thinking we would have a good vacation and introduce our children to Tunisia. Unfortunately, we were very disappointed with the service and the lack of maintenance. From the moment we arrived at the front desk, we were struck by the dust and the smell of dust. There was not even air conditioning at the front desk, even though it was very hot. In some rooms, the air conditioning did not work properly, and some rooms did not even have water. For a family of five, we only had one towel. This is really not acceptable. Every time we asked for help or asked to change rooms, we felt like the staff was annoyed. We felt very unwelcome and even humiliated, even though we paid for our stay like everyone else. The hotel has three pools: one indoor and two outdoor. The two outdoor pools are quite small. There are also water slides, but they were not usable during our stay. Some rooms have a view of the pool or the beach, while others look directly onto the parking lot. We were lucky to have a view of the pool and the beach, but many guests do not have that luck. Dinner and supper were also very disappointing. For a hotel that presents itself as a four-star, we really expected much better. Regarding security, we were also very disappointed. The beach presented as private did not seem sufficiently controlled to us, since we saw people accessing it without their access to the hotel being clearly verified. The only positive point remains the view for some rooms and the outdoor setting, but that is absolutely not enough to compensate for all the problems encountered. We chose this hotel by trusting its reputation and the information we had seen before our arrival. Unfortunately, our experience was quite different. We sincerely hope that management will take these remarks seriously and improve the cleanliness, air conditioning, service, security, and conditions for welcoming families. Have a good day!!

A 4-star hotel without a TV or fridge, the air conditioning is very noisy, the toilets lack a bidet, the buffet is horrible, it feels like a cafeteria, the staff is overwhelmed by the crowd, the reception is poorly organized; in short, to be avoided, I regret my stay here.

I visited this hotel, it was really beautiful. It deserves five stars, not just four. All the people here are very nice and the animation team is really great. She deserves a score of 10/10, especially the host Tigana well dancer