Alara Park

I was in this hotel with friends several years ago. One morning when we were having breakfast, we saw several insects scurrying around the table where the muesli and cornflakes were served. An employee grabbed everything, including the tablecloth, and made it disappear. Really disgusting. I would never go to this hotel again.

Edit 2: there is no Wi-Fi in buildings everything is built in 1983 there is no place by bedside to charge our devices, still trying to get into contact with a manager. Edit: the water got cut off for 3 hours in the middle of the day, no shower, no flush, no service, no refund of our money. This is just getting worse and worse. Currently still in the hotel in one of the twin bedroom rooms. This place is in no way 5 star hotel! Tourists be aware this is not the place what it is advertised to be! Get into contact with your agent and request a different hotel. On our first night we arrived later than midnight and their policy is not to make check-in after midnight so first they treat us like they are doing us a favor by letting us in the hotel. Extremely poor welcoming and the person who brought us to our room, Emre he used insulting words towards my father and was almost met by his fist if I had not stopped him. The reason of the argument was they got us a room with a malfunctioning bathroom and simply did not do anything to replace it at night and their alternative was another room with an even more broken bathroom. The staff is super new because it has been lately changed the way they operate and I am assuming they just hired all new people without proper training which explains the staff's poor attitude and their "it's not my job" viewpoint. I have been trying to get a hold of of a manager but when I went to lobby there were other angry customers who made a huge scene and still no manager shown up to calm the situation. I feel like this is a place that just runs itself without supervision, and makes me sad because there is just so many potential. Avoid this place if possible and I hope your views on Turkey, this beautiful country, does not get tainted with places like here.

The holiday started like a nightmare. During first meal which was a dinner I almost lost my nerves. The Kebab was dissapearing and I just watched how the staff was making some activities which I can call thievery because they started to save the meat for themselves. I agree that they are working the whole day a they really work very hard, but this moment it was unacceptable because we pay for the food. I know that staff is allowed to take what left after the serving food to the guests. But not during the meal. But back to better things. The area of the hotel looks very nice a there is lot of workers they take caro of it so there is no problem and the "garden" look pretty good. The same I can say about the main pool. Talking about the title of my review it is precise. The management of the hotel makes everything to make them feel like at home without consideration the other non-russian guests. Russian songs, activities for the children and adults in russian language so if you dont understand russian it wont be something for you. And the people... There is a problem because I cant say all russians are the same. But the bad half or third caused that the appearence of the russian guests doesnt look good for the. Their and theirs children manners were like they never been outside among the people. No knowledge about the basics of etiquette, wasting with food and acting like the hotel was owned by them. But its the shame for the other russian because they could say something to their "comrades". Back to the staff. Despite the first negative experience I have to admit they really worked hard a they do their best. Since the breakfast till dinner they were the whole time in the restaurant and obviously its not a dream job. The hotels beach was smaller than I was accustomed to have more space while Im going to the sea. Menu in A la carte restaurant looked like a cheap menu from fast food. We chosen the turkish menu. But people who had the Baltic menu (fish) look also very "satisfied". However the bad things I mentioned the holiday was very good and dont forget to visit grand bazaar and have a coffee or tea or something because you hardly can find russians in the bars....they are drinking on the hotels...and we enjoyed thats moments without our hotel partners.