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Reviews from Guests

2.0/5

tripadvisor

311

Reviews

from real guests

NaomiLcar

5

/

5

Entertainment team is so friendly and made our holiday, especially Jack Mehmet! He is great at his job. Chappo the waiter is really helpful and looks after us on the evening. We’ve had a Great family holiday here.

Betty271963

1

/

5

Arrived here at 5.30 in the morning to the most ignorant man behind reception ,showed to our room and no lights worked in corridors ,could hardly see where we were going.rioms were disgustingly filthy toilets and showers were so dirty ,you would need a shower when you came back out ,was covered in flea bites, we were all-clusive couldn't eat or drink as there was flies on the food and it was disgusting hardly any drink to choose from and if tasted horrible anyway ,when we complained nicely we were told to pack our bags and go ,if you complain they threaten you with police . Witnessed so much violence at this hotel ,they are horrible people ,please don't book to go here and don't book with teletext they know what this hotel is like because there was so many people in the hotel who already complained , STEER CLEAR

James66724

1

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5

Don’t even know where to start !!! I have never experienced anything like this hotel in my life , it is the absolute pits , this place is a hellhole and this is putting it mildly , went here with family and friends in September and had to book a villa as wee just couldn’t stay here . Food is disgusting and fly infested , drink tastes like industrial chemicals , no snacks served , rooms are filthy and flea invested , toilets are filthy with urine seeping from pan ... communal areas are filthy with sick and cigarette ends etc . Staff are so rude , and NESRIN the manager is a very violent woman , witnessed her attack’s a former employee who had her little girl with her because she hadn’t been payed any wages fir a months work , where police were called . The staff in this hotel are very violent . 2 chefs were fighting and 1 of them got stabbed in front of the holiday makers including children , blood was everywhere and so was the police , if you complain you get manhandled with the staff out the door . You would be better treated in prison !!! They also say they don’t understand you and that the manager will be here in 1 hour , this goes on and on ... I was told with teletext before I went that if the reviews were true I would be moved within 24 hrs , we’ll after 72 hrs and still no help we had to find alternative accommodation , we got help from the office on the same street which sells the excursions (ally ) is his name who managed to get us a beautiful villa . Wee even went into the hotels next to this hellhole but they didn’t have any rooms and said they were full due to the holiday makers booking in to theirs from this place , even the local shops etc are aware of this place and they said it’s giving them a bad name . In all honesty PLEASE DONT GO HERE you would have a better time in prison ..... you will regret it big time

Facilities Details

Free Wifi

1 Available Room Types

DOUBLE SIDE SEA VIEW
DOUBLE SIDE SEA VIEW
DOUBLE SIDE SEA VIEW

DOUBLE SIDE SEA VIEW

room-size-icon

22 Square Meter

Facilities Details

Internet Access in public areas

Free Wifi