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Reviews from Guests

4.0/5

tripadvisor

2,350

Reviews

from real guests

Trail38420016049

2

/

5

Unfortunately, there aren't many positives to highlight: a beautiful, exotic courtyard with pleasant pools and a wonderful sea entry—very gradual with fine sand. The resort and its services are a disaster; I will limit myself to a few significant issues that are unacceptable for a highly-rated 5-star hotel with premium prices: lunch cannot be served in the indoor restaurant, so the only option—even in August with temperatures hitting 45°C—is to eat on the terrace; there are huge queues at the restaurant and especially at the poolside bar (the only daytime spot for an iced coffee or cocktail); the beach bar is very poor, offering a very limited selection of products and just a few chairs placed in direct sunlight with no shade whatsoever. The beach is poorly maintained—you have to clean your own sunbed and pick up trash from the sand in the morning; raking or leveling the sand is out of the question. The beachside terrace has extremely limited hours (12:00 PM to 4:00 PM), and you have to hurry—getting there before 3:00 PM is essential if you want fish or a hamburger, even though service runs until 4:00 PM. Consequently, there is no chance of enjoying an afternoon cocktail by the sea: the terrace (serving only beer and wine) closes at 4:00 PM, and the beach bar offers only draft beer, which sometimes isn't even cold enough. There aren't enough towels; often, there are no replacements available, meaning you have to wait until the next day. The air conditioning in the hotel's interior areas shuts off at midnight, making the atmosphere stifling and preventing you from enjoying the hotel's 24-hour bar; the staff (with few exceptions) were unexpectedly apathetic and uninterested, and the internet throughout the resort was a bad joke (!). The room was modest and dated but clean, the bathroom was tiny with a non-functional drain, the fridge ran at about 10 degrees, and the safe was broken. I’ll stop here, though I could point out many other unpleasant issues that effectively ruined my vacation. Please do your research carefully when choosing a resort so you can truly enjoy a successful holiday; I feel I made a huge mistake with this hotel—it was by far the worst resort I’ve stayed at during more than ten vacations I’ve spent in Turkey.

8A9

3

/

5

Decent hotel, food not special and lobby too small and very noisy. Friendly staff and varied outdoor restaurant.

kadird0_ukank

5

/

5

Overall, it's a very nice hotel. This is definitely a hotel that both families and young people should experience. The sea and the pool are truly amazing, not to mention the food. I would definitely recommend it to everyone; we had a wonderful family vacation.

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Facilities Details

Internet Access in public areas

Free Wifi