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Reviews from Guests

4.0/5

tripadvisor

5,170

Reviews

from real guests

davesJ2238XW

3

/

5

We traveled here for 11 nights in July/ August and return home tomorrow. I will start by saying this review is our opinion as a family and does not mean others wouldn’t rate this higher or lower. Ill start with the positives - 1. The hotel looks after the grounds and infrastructure very well, all the paths are clean and maintained, groundskeepers are working every single day to keep it looking great. 2. From 10:00 - 00:30 there’s virtually always food or drinks available if you want them 3. Water slide and splash park are great, good variety of rides for all ages and a shaded splash park for younger kids was great too (I just wish parents could follow the rules and put swim nappies on babies, several times they didn’t which caused the splash park to be closed for 8+ hours to be cleaned and ruined it for lots of families with babies) That being said, we did experience some negatives which would likely put us off returning to this hotel. 1. The pools are quite dirty, if you use any goggles and look under the water there’s a lot of debris floating around and on most nights we don’t see any pool cleaning in effect, which given other 4 star resorts we’ve stayed at, was quite poor and quite a few people have said they’ve returned with ear infections. 2. They have placed the “free” ice cream station tactically out of the way and the paid stand right next to the pool, which I understand why as a business, but means majority of people don’t bother as the ice cream has fully melted by the time you get back to your sunbed / family 3. Poor air conditioning in rooms and bars, we have visited turkey in July and August in other hotels and it’s largely unbearable to sit outside in the evenings due to the heat and humidity, the AC is so poor here that everyone is dripping with sweat even in the internal bars, which we had to sit on the upper levels as no seats below and there is no AC at all upstairs 4. The buffet restaurant isn’t great, whilst I did find something to eat each night, I found it hard compared with other resorts that offered more of a variety, even the themed nights don’t change the offering vastly either 5. The fridge in your room is warm and does not keep anything cool at all, we traveled with a baby and milk was constantly being spoiled and any chocolate stored in the fridge melted to liquid, this is the same in my sisters room and other families mentioned this too 6. Kids disco is quite lacking, each night the same performance, nothing changes all the same songs and kids got bored after day 3, something at other resorts never happened either 7. Distinct lack of snacks - most 4/5 star resorts I’ve stayed at have had snack bars for things like waffles, crepes, pastries l, ice cream available through the day, they have a navigator bar open from 11:30-4 I believe, which offers salad, pasta and grilled meats but largely the same food each day and no desert offered With all of the above, it’s unlikely we would come back again, but still had a good time here.

astridlN6433EP

4

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5

Great hotel...my boyfriend had an ear infection and was forwarded by the hotel to a so-called hospital...this is a private clinic!!! They give everyone a standard drip with incomprehensible explanation...this took 3 hours!! Ears out..cost 2500 !!!!! Euro...the insurance does not reimburse anything because tn was a private clinic and not a hospital..you are not told this!!!! Your purest scam!!!! This really needs to be tackled hard!!!

NeleDeko

5

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5

Very large hotel, but it was well distributed in terms of crowds. We had a quiet location spacious room. The bathrooms could use some renovation. Busy in the restaurant, but never have to wait longer than 5min. No greedy tourists seen filling their tables with plates and then barely eating half (which is the case in many other hotels). Also never had to wait for a free table, because the staff cleaned up very quickly. It was the first time we booked a four-star hotel in Turkey, but in our opinion definitely equivalent to a five-star hotel because the food was super tasty and also enough sunbeds by the pool (for our family of 4 a price difference of more than 1,500eur). The only difference with a five-star hotel is that there is only water in the minibar, there was no pier on the beach and you had to pay extra for imported drinks such as Aperol and well-known gin brands, but there was plenty of choice in the all-in. If you want to lie in the shade all day, it's early to get up and lay down a towel;-). Nice shops within the resort at very reasonable prices, except for the supermarket because it is best avoided (super expensive). Animation team also super excited. Evening Side done with dolmus which stops at the hotel (1.5eur per person one way). Manavgat not recommended, busy city and not cozy. It was a long transfer in going for 2h 15min, but it was super busy traffic at that time. In returning only 1h 15min driven over.

Facilities Details

Free Wifi

Facilities Details

Internet Access in public areas

Free Wifi