Club Urgenc Hotel

This is an absolutely terrible hotel. There were problems with hot water and cleanliness. Don't waste your money. We stayed for one day and left, even though we booked a five-day stay. Think twice before booking this 0-star hostel/hotel. We came from Ankara and were completely dissatisfied. In short, it was awful.

We were a little hesitant to come here before checking the reviews. However, from the moment we stepped into the hotel, all our worries completely disappeared. We were extremely pleased with the staff's friendly demeanor, their personalized attention to guests, and their solution-oriented approach to every issue. In the first room we were assigned, there was a minor problem with the sink drain; as soon as we reported it, they immediately addressed the issue and transferred us to another room. It was really nice to see such a quick and professional approach. The rooms were very clean, spacious, and well-maintained. The furniture, decoration, and overall design were exactly the same as in the photos; it's an older building, and I think those who are considering it will take that into account. The lobby and common areas are much more stylish and meticulously designed compared to many other hotels in the area. The poolside concept, the hotel's overall atmosphere, and the attention to detail enhance the enjoyment of your vacation. We were also very satisfied with the food. Breakfasts were varied and filling, and the main courses served each day were both delicious and plentiful. They provide table service, and when we had any extra requests, we were never turned down; they immediately helped us. Frankly, nobody needs to worry about the food. It's satisfying. What added a special warmth to the hotel was the sincerity of all the staff, especially the owner, Maria. You feel like a guest, not a customer. This friendly atmosphere truly adds a different kind of enjoyment to your vacation. And definitely don't miss the chance to chat with Maria; her energy and hospitality are one of the best things about the hotel :)) It also has a very advantageous location when it comes to sun loungers. You can comfortably spend time at one of the most beautiful seaside spots in Sarımsaklı. Its proximity to the beach makes it easy to get everywhere. We spent 5 days here and when we left we wished we could have stayed a little longer. Of course, like any hotel, there may be minor shortcomings, but these are definitely not significant enough to negatively impact your vacation. I believe you will add even better facilities over time. Overall, we had an experience that far exceeded our expectations in terms of price-performance ratio. With its cleanliness, location, food, staff, and warm family atmosphere, this is a hotel you can confidently choose in Sarımsaklı. This will definitely be our first choice when we return to the area.

We made the mistake of finding it on the internet and not reading reviews.Unfortunately I can't rate a Rating except for the friendly and diligent staff.The rooms are very old, the beds and pillows are bad, the food and breakfast are bad, clean but the hotel has a heavy and annoying smell. We chose a half Pension and the service is of no kind by the staff and very small portions, you sit down for breakfast and go hungry.It was not what we never used the pool.It’s interesting that we had a craving for cold water during the holidays at this hotel without a minibar.