Hello everyone, we booked this hotel in person for one night for two people, I have to use a terrible word about this hotel, the room they gave us had a heating system that didn't work at all, so the room didn't heat up and we both caught a cold, the hotel restaurant was as cold as a refrigerator, the hotel breakfast was very, very poor, the refrigerator in the room was broken and had a lot of frost, the paint on the walls of the room was peeling, the safe in the room wasn't fixed anywhere and could have been moved, some of the room's light bulbs were burnt out, the toilet in the room was leaking, the cupboard handles were broken, the bathroom floor was paper thin, the walls of the room's entrance door had a big crack and the hotel staff had handed over the room to us with knowledge of this, which is really unfortunate.