Sultanahmet

Hotel is in a old building. Although we had booking in the upper floor with window room, we took rooms at 1st floor to avoid climbing stairs. (Upper floor rooms was better and has more space.) The room we took room was small, furnitures were old, no balcony or even window. Exhaust fan circulated air. beds and pillows were ok. toilet was small with basic features. Breakfast was in roof (4th floor) and the view of blue mosque and Firuz Aga is fine while having breakfast. 3/5 minute walking distance to Aya Sophia, Cistern, Topkapi Palace and Blue Mosque. There is a tram stop just in front of the hotel so convenient to move around taskim square and Istiklal street and other places as well. price is high. Maybe due to its location.Best thing I found here is the hospitality of the hotel staffs specially the lady in the reception counter. She was always smiling and helpful. She assisted us in travelling in the tram and also with our luggage. The room and toilet was not at all up to our expectation or standard after coming from a resort of IHG chain (where we stayed at same price). We really felt relieved and comfortable only with the sincere and warm attitude of the lady of the hotel. I thank her for all her affords.

Pros;- Location is great cons:- everything else ! Avoid this hotel - not worth the money. Stayed 4 nights as a single gay traveller in the single room. The room was way too small. Could hardly fit my suitcase in the room. They have a room that can only be described as a cupboard which has your toilet shower wash basin all in on with no divider between the shower and the toilet so it is unhygenic. If you are a larger person, you will not fit in this cupboard room which is problematic if you want to have a proper shower go to the toilet properly. The property does not have lifts so you have to carry your suitcase up stairs. The breakfast was very very average was not worth the climb up the stairs. And finally, the staff are rude particular the woman. The hotel does not allow guests to bring any visitors to their room. They will chase visitors up the stairs to enforce this policy and then try and give you a lecture about this. Very homophobic. On check out, did not even use words just grabbed the key and grunted. Really impacted my stay in Istanbul. There are so many nicer properties to choose from. You should avoid here.

Extremely poor service. I've booked this place through Hotels.com and when I called to confirm my reservation they've hung up on me 5 times. The last time the person answering phone claimed they do not speak English, only Turkish.