Le Safran Suite

Booked 5 nights. Dreadful rooms, bore no resemblance to those shown on photo, very shoddy finishing, dimsal tattered wall paper, horrible black felt floor covering, shabby furnishing, disgusting shower room. We refused to stay another night and paid in liras for the one we spent there. The hotel management fraudulently tried to make an unauthorised deduction on my card for the full five nights. I got an alert from my banking informing of this and that it had prevented the funds from leaving my account. We were also overcharged for the meal we had on the evening we arrived at the restaurant which belonged to the Hotel, and was just round the corner where it served breakfast at an extra charge. We had a meal there on the night we arrived and as new arrivals to Istanbul were taken gross advantage of and charged 3,214 liras about £80, for a meal that was nothing special and consisted of a shared mezze and two main dishes, chicken kebabs and mushroom and cheese casserole. We subsequently learnt that a nice meal at a decent restaurant costs less that 1,700 liras.

Excellent hotel, great service and unbeatable location. Excellent service must be added to the quality of the hotel. Fatih in particular was of enormous help since I set foot in Istanbul. Attentive and willing to help even by WhatsApp at any time during my stay with all kinds of help, consultation, recommendations, reservation of services. I definitely recommend it and I will go again on a future stay.

Perfect location, great staff. The hotel is both budget-friendly and comfortable enough. Mr. Barış, Fatih and Ömer at the reception, everyone is extremely helpful and caring. The location of the hotel is right near the magnificent Gülhane park. It is at a point where you can easily go anywhere by public transportation. The price is very affordable considering its benefits. I will come again for sure