Molton Sisli Hotel

I had a very bad allergy due to the lack of cleaning in the rooms. I was there to rest from a surgery. I struggled with the allergy for 5 days than they changed my room but it was dirty and the allergy went on. I see with my eyes that the cleaning woman did the cleaning in just 5 minutes for room. Literally 5 minutes. I was forced to change hotel.The day I left the guy at the reception was very kind and told me to came back the following day to have my money back. I did it paying my taxi and using my time. When I was there they told me that I have to write to booking.com. I did it and they told me they will not refound anything, not only the 5 day that I was there but also the remaining 7 days that I didn't use. They also told booking.com some lies like they have told me to speak to then manager which is not true. They told me they will refound me and to come back the following day and then denied what they had said. They also told to booking.com that I had no problems with my health for 5 days which is not true. From the first day I had this terribile allergy and struggled with it 5 days till I was forced to move away, if I didn't want to die.. instead of being sorry and mortified they took my money. All the money. Not just the money of the 5 days in which I was at the hotel but also the remaining 7 days in which I was forced to move away. And they lied to booking.com. Stay away from this hotel. Dirty room, awful breakfast and thiefs.

Definitely not a 4*, I agree more like 2.5. Reception, rooms and corridors are dark, old and shabby. Bed definitely had a dirty sheet on arrival. My odd numbered room was so noisy with traffic all night. Could open window to let in fresh air in daytime. Breakfast was OK but no hot eggs available. Short walk to Sisli - major shopping centre. Small grocery store nearby. Close to lots of restaurants and metro. Would not stay here again.

I think this hotel was maximum worth a 3 star not a 4! I have visited a 3 star hotel in USA in september 2018 and it was much more better than Listana. Almost no one spoke english except one who worked at nights with an average english. The first night we asked for a better pillow, after 20 min the man showed up in front of our door with a blanket! The toiletries does include shampoo, conditioner and soap (not a liquid one). The room we had was non-smoking but after seeing a lot of cigarette butts in the vase in front of our window we asked the reception if we also can smoke in the room and the answer was yes. The minibar man did not show everyday and also we got a dirty cup after changing our cups! (See the pictures). Sometimes someone come into our room when we wasn’t at the hotel and opened up our window (fortunately nothing was stolen) but this happened twice!! sometimes they made up our room even we had told them not to! The mirrors at the room was washed by splash the water and wiped with our own used towel! The staff was friendly but the service and the hotel itself... In addition the room was too dark. So in my opinion this was not a 4 star hotel at all!