Hotel Promise

The worst hotel ever! Very dirty room, all dirty, gradual laundry with hair from previous guests, holes and stains, the floor so dirty that shoes stuck to it, very noisy, all night someone wandering down the hallway, if you can call him that, gay and a prostitute, I understand the price is low, but right there. Parking no closer, parked 1km Otopark for 700 tl in 7 hours, nothing was cheaper

We came at 2am in the hotel for check-in, initially it was informed that there is no booking, after showing the confirmation, room was shown which was small for us and they offered upgraded room with way high price and charged us 40 usd for 3nights, since we were tired we took and paid the amount. After reaching to the room, we found AC, TV, WC FLUSH SIDE TABLE DRAWER not working. Side table drawer was full of Ashes. NO HOT WATER as well, when. Complaint to the staff he said water is hot enough to take shower, which was not. When I complained to the Agoda agent, next day he call on my mobile number and threatening me and asking why did I complained to Agoda. One of the worst staff I ever dealt with. Lier and taking advantage of taking extra money from guest. No NO to this hotel. Beware with the staff and service

Replace the letter T in hotel with V, and you have the description of this place, a hovel. 3 of us booked 3 nights for the Champions League final. We were initially shown our room which we rejected. The toilet seat was totally broken, ie unusable, the shower head was in bits on the shower tray. A replacement room was offered with a functioning toilet seat and a working shower. No toilet paper was on show, but was provided after a major hassle. Since it was 3am we had to accept it. We were given 1 towel for 3 of us for 3 days. Extra towels were requested each morning, but never happened. This is an appalling place to stop, fortunately Manchester City won the champions league, our celebrations when we returned to our hovel allowed sleep to come easily. But dear reader, never, ever book into this place.