Depending on where you research, this is listed as a four star hotel. There are requirements to have these stars. This hotel does not deserve even one. This was included in a package to get a medical procedure and upon arrival I was totally shocked. The staff was nice enough, but from there, things got worse. The lobby is cheap and looks like a public cafeteria. The room I was in had only one working light bulb, no functioning air, so I had to leave the window open above noisy traffic. One of the two cheap chairs in the room was broken. The fridge was empty. Four clothing hangars. Uncomfortable bed. The final blow was a huge column in the middle of this tiny room. The bathroom seems the only thing that they have invested in, clearly having been renovated recently. I asked for another room and was told that I could discuss a paid upgrade in the morning but nothing she could do for me that evening. Breakfast was inedible, apart from some plain bread and a cake. Everything else seemed old and not safe to eat (meat eggs, etc.). In the end, I booked the Marriott Apartments next door, which was spectacular!
